Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I use the All-in-One pads in bed as a protection for my skin whenever I'm not on a catheter. These pads absorb a lot of urine. It's not only about the quality of the pads. The service provided by Nova... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The quality of the pants we purchase from Novamed is of the highest quality and comfort for my elderly mother. We tried all the ‘brand name’ ones and they were absolutely rubbish for leakage, absorpat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great prompt delivery and pull on pants for my elderly mother who has dementia. The pants are soft, thick and comfortable and keep her dry which totally out weighs the pads or should I say nappies... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been incontinent for 10 years now - always used pull ups until recently when the brand I was using started to leak. I’ve decided to use all in ones as I know I will feel more secure when out an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équpement médical
  2. Magasin de matériel médical

Écrit par l'entreprise

Novamed, A British Brand of Incontinence pads. We supply adult continence products for people of all genders to maintain an active, dignified and independent lifestyle. At Novamed, we have a core belief that innovation in the science of care improves patient’s comfort and brings them dignity. With this in mind we have developed our range of incontinence products in different absorbencies, to manage different levels of incontinence. Thousands of people rely on Novamed to keep them secure, dry and independent. People around the world can continue to live an active lifestyle, with Novamed’s incontinence pads and pants, you can manage medium to heavy incontinence. Our incontinence products have an enhanced Secure Absorption area that helps to manage with leaks, odour control, and keeping skin moist. Our range includes All-in-ones / Slips, Pants and Underpads / Bedpads.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

257 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(257)

28 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

This product is incredible

This product is incredible.

My wife wears them to bed and struggles massively to find products that dont make her hot and itchy in the night.

They are best material ever, we have tried every single major brand you can think of and this has given her the best night sleep in years.

26 mars 2022
Logo de Novamed Pads

Réponse de Novamed Pads

Thank you so much for our excellent review! We are really pleased to hear that your wife has now finally found a suitable and satisfactory product. Best regards, The Novamed Team.

Noté 5 sur 5 étoiles

Fit for purpose

20 mars 2022
Logo de Novamed Pads

Réponse de Novamed Pads

Thank you very much your 5 star review - we really appreciate it! Kind regards, The Novamed Team.

Noté 2 sur 5 étoiles

The pads were not comfortable or thick…

The pads were not comfortable or thick enough for the absorbing.

19 mars 2022
Logo de Novamed Pads

Réponse de Novamed Pads

Dear Claire - we're sorry to hear that you did not have a great experience of our pads. If you would like to discuss further with us these issues then please reach out to us at info@novamedeurope.com. Kind regards, The Novamed Team.

Noté 2 sur 5 étoiles

Unfortunately after trying the sample…

Unfortunately after trying the sample slips im left disappointed. The flower design is very feminine. The channels stick to your skin and are very low which leak especially if your a side sleeper or male. These are definitely not designed to be used by men because of the low channels. They are cotton backed so clump after a few hours of wearing them. You need to make a plastic backed plain one also as these last longer and do not clump up below the waist when moving around. Great customer service though.

14 mars 2022
Logo de Novamed Pads

Réponse de Novamed Pads

Dear Mr Chester - we are very sorry to hear that you did not have a great experience with our product. We will duly note your concerns with the product as we are always looking to improve. Kind regards, The Novamed Team.

Noté 5 sur 5 étoiles

Delivery was great

Delivery was great, will give further feedback when at the appropriate time of use 👍🏻

8 janvier 2022
Logo de Novamed Pads

Réponse de Novamed Pads

Thank you for our perfect review!

Kind regards,

Novamed team

Noté 1 sur 5 étoiles

Goods not received

7 janvier 2022
Logo de Novamed Pads

Réponse de Novamed Pads

Hi Gary,

Your free of charge sample was dispatched on Tuesday, and can take between 2-3 working days to reach you. If you have still not received your sample by Monday, then please do let us know via our email (info@novamedeurope.com) and we can send you out a new one.

Kind regards,

Novamed Team

Noté 5 sur 5 étoiles

Thank you!!

Thank you so much for you quick dispatch and delivery.
Highly recommended 👌keep up the good work.
Thanks
Regards Carlo

2 janvier 2022
Logo de Novamed Pads

Réponse de Novamed Pads

Dear Carlo,

Thank you so much for our 5 star review - we really appreciate it!

Kind regards,

Novamed Team

Noté 5 sur 5 étoiles

Repeat order, good vfm.

I've ordered these several times now through Amazon but bought direct this time. They're really good nappies and work well.

18 décembre 2021
Logo de Novamed Pads

Réponse de Novamed Pads

Good Afternoon,

Thank you so much for your perfect review of Novamed Pads.

We're delighted to hear how impressed you are with our service and would love to continue supplying you in the future.

Have a lovely weekend.

Novamed Pads

Noté 2 sur 5 étoiles

I found the pad easy to put on and…

I found the pad easy to put on and seemed to be well fitting, but not suitable for night time as not able to contain volume and leaked during the night so not what i needed sorry

17 décembre 2021
Logo de Novamed Pads

Réponse de Novamed Pads

Good Afternoon,

We are sorry to hear that you didn't have a good experience with Novamed pads.

We will like to discuss this further with you if you wish to do the same. Kindly, please send an email to us at info@novamedeurope.com.

Have a nice weekend.

Thank You

Novamed Team

Noté 5 sur 5 étoiles

I have been incontinent for 10 years…

I have been incontinent for 10 years now - always used pull ups until recently when the brand I was using started to leak. I’ve decided to use all in ones as I know I will feel more secure when out and about. Although these are bulky when wet they don’t crinkle and they are incredibly discreet. I have only used a sample which was on the big size but have now ordered smaller in the hope it’s more suitable and then I will be ordering more for everyday use. Thank you so much for giving me my life back!!

13 décembre 2021
Logo de Novamed Pads

Réponse de Novamed Pads

Good Afternoon,

Thank you so much for your perfect review of Novamed Pads.

We're delighted to hear how impressed you are with our service and would love to continue supplying you in the future.

Have a lovely weekend,

Novamed Pads

Noté 5 sur 5 étoiles

Great service and product

Exactly what my elderly mother needed. Great service they arrived very quickly

10 décembre 2021
Logo de Novamed Pads

Réponse de Novamed Pads

Good Afternoon,

Thank you so much for your perfect review of Novamed Pads.

We're delighted to hear how impressed you are with our service and would love to continue supplying you in the future.

Have a lovely weekend,

Novamed Pads

Noté 5 sur 5 étoiles

Great

The best pad for overnight that I've found.

6 décembre 2021
Logo de Novamed Pads

Réponse de Novamed Pads

Good Afternoon,

Thank you so much for your perfect review of Novamed Pads.

We're delighted to hear how impressed you are with our service and would love to continue supplying you in the future.

Have a lovely weekend,

Novamed Pads

Noté 1 sur 5 étoiles
Logo de Novamed Pads

Réponse de Novamed Pads

Dear Mr. Bryant,

Your sample order was despatched on Thursday, 4th November 2021 via 2nd Class standard Royal Mail.
Royal Mail normally takes about 2 - 3 Working Days to deliver 2nd Class parcels. We do believe that you should be able to receive your package either by today or Tuesday maximum. If you don't receive it please reach out to us via our website www.novamedpads.co.uk and we will send you replacement products.

Please do let us know if you have any other questions.

Thank You

Kind Regards

Novamed Europe Ltd

Noté 5 sur 5 étoiles

Pull Pant

Alright,

I really enjoyed them the most, how many samples can any1 order also is there any special offers/codes

5 novembre 2021
Logo de Novamed Pads

Réponse de Novamed Pads

Hi Darren,

Thank you very much for your 5 star review. The maximum number of samples you can order for each product (we have 3 different products) is one sample of each. In terms of special offers that we have, we have a few: if you buy between 4-8 bags of any product, then you will receive a 5% discount. and ordering 8 or above entitles you to a further 5% discount (10% in total). Another offer that we have is if you join our "Subscribe and Save" scheme, then you will get 10% off your monthly orders. We hope these are of interest to you!

Kind regards,

Novamed Team

Noté 1 sur 5 étoiles

The novamed pull ups

The novamed pull ups are very good for wearing in the day time as well as night time.

5 novembre 2021
Logo de Novamed Pads

Réponse de Novamed Pads

Dear Mr. Harris,

Thank you for your kind review. We do believe that you wanted to give us 5 stars matching your review but by mistake you only gave us 1 star.

Please do let us know if you have any questions for us.

Thank You

Kind Regards

Novamed Europe Ltd

Noté 5 sur 5 étoiles

Super fast shipping

Arrived days before I expected it, great service!
Products worked well, thank you. Took the worry out of travelling for my elderly father 👍

1 novembre 2021
Logo de Novamed Pads

Réponse de Novamed Pads

Dear Christine,

Thank you for our 5 star review! We hope our products matched your expectations.

Kind regards,

Novamed Team

Noté 5 sur 5 étoiles

Really found something that matches the…

Really found something that matches the description
Fantastic fit (I am 12st and 5ft 1inch
I bought large high waist
Just right
Defo sending for more
Thank you for delivering them swiftly

Very pleased

28 octobre 2021
Logo de Novamed Pads

Réponse de Novamed Pads

Hi Gillian,

Thank you so much for our great review! We are very happy that they matched your expectations.

Kind regards,

Novamed Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus