We owned one of Nova UKs original dicing machines which sadly broke. However, in a way this was a good thing as we are now the proud owners of a much better model which arrived very quickly after ord... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Delivery was fine. The problem was a very poor-value product. The beater can be bought for about GBP 7. A small plastic 'stand' and cheap polythene (not even polycarbonate) beaker and poorly-fitting l... Voir plus
I bought a replacement dicer blade for my Nova slicer and dicer. I have no complaints about that. Why I gave it three stars was because of the packaging it was posted in. The dicer blade wasn’... Voir plus
I did experience an issue and couldn’t get hold of the company by phone. However I emailed and received an almost immediate response which is all you can ask for. However I think you need to be able... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Intelligent, creative and innovative products for your home and kitchen. Discover more at: www.novauk.com
Coordonnées de contact
Royaume-Uni
- novauk.com
4,0
Bien
371 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Cutters not very strong and fall apart…
Cutters not very strong and fall apart quite easily
15 juillet 2023
Great Service
The website is easy to navigate. Products and postage are reasonably priced and delivery was really quick. Will definitely be ordering again!
16 juillet 2023
Brilliant service
Fast delivery, easy to order from will definitely be ordering again and will recommend to friends and family. Overall excellent service.
14 juillet 2023
I made a mistake on my order
I made a mistake on my order. I contacted the company, who sorted out my error very quickly and politely.
I have now received my pans and they are fantastic, even better than I hoped for. Their products are always superior.
6 juillet 2023
Would highly recommend these cloths
Would highly recommend these cloths. Make window/mirror cleaning really easy
17 juin 2023
Thank you Lauren
I didn’t receive 1/2 items and this was resolved after contacting the team. It arrived within 24 hours
28 mai 2023
Great item super fast delivery
Great item super fast delivery
Good communication
Thank you
5 juin 2023
A happy whisk ending
Had an manufacturing issue with an item I bought at the Ideal show London 2023. The item broke so I contacted Nova ,who dealt with my issue, very very speedily. I wish more companies would be the same thank you very much. I have a new item on way to me .😁😁😁😁😁😁😁😁
8 juin 2023
Avis spontané
I saw an ad on instagram
I saw an ad on instagram. Really fancied the vegetable chopper but was worried it would be a scam. Looked at the website all looked good and decided I’d order. Came 2 days later. Couldn’t wait to chop something so grabbed a radish! Works great. Going to try a bruschetta topping tonight.
19 mai 2023
Prompt efficient service,
15 mai 2023
Delivered quickly.
6 mai 2023
Fast and efficient service
5 mai 2023
Brilliant product, very poor customer service
Brilliant product!
Unfortunately blades snapped and loved being able to buy replacements. However you can only buy 1 and the have to pay postage.
Tried to call but they never return the attempt. Finally contacted by email and told I could buy three different colours!!! Looks stupid so can no longer recommend this company.
Also very slow delivery, ordered on 25/4 and still no sign of the product.
25 avril 2023
Just sooo expensive
14 avril 2023
Amazing product and a very good quality…
Amazing product and a very good quality as described.
The product was delivered quickly.
9 avril 2023
Réponse de Nova UK
Thank you for your lovely review! :)
Nova great, can opener great, dicer has yet to convince me…
I really like the Nova products and find them a great company to deal with. The can opener is excellent, opens tins with no sharp edges.
I bought the large dicer set after losing all my newly applied mascara when chopping onions - it was a dicer or my swimming goggles. The three part dicer has been a disappointment - maybe I don't have the knack or at 5'4", can't apply enough pressure, it's struggling to deal with the veg I've tried (onions just about made it, aubergines at the largest size not so good, I had to finish the skins off with a knife), even though I followed the instructions.
I'll have a hunt for how to videos when I have the time, and hope I can make the dicer live up to the expectations created by the other super Nova products I have.
9 avril 2023
Réponse de Nova UK
Hi, I'm sorry you aren't getting along with your dicer as well as your other products! We have quite a few videos to help out. Our best advice is to wet the blades beforehand and to make sure you're using two hands, one on the container and the other on the arm near the end. You can find our videos on YouTube to give you some extra help! This one should help: https://www.youtube.com/watch?v=ArkNuGyYlJA
I am 5'3 and use it all the time, so don't worry - I am sure you will be able to as well. We love our dicer and hopefully you will soon!
Delivery was fine
Delivery was fine. The problem was a very poor-value product. The beater can be bought for about GBP 7. A small plastic 'stand' and cheap polythene (not even polycarbonate) beaker and poorly-fitting lid did not come close to justifying the extra cost. The beater is quite difficult to use and grates internally unless held exactly vertically. This is hard because it has space to skate around in the beaker. A dimple in the beaker base might have avoided this.
9 avril 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.