We owned one of Nova UKs original dicing machines which sadly broke. However, in a way this was a good thing as we are now the proud owners of a much better model which arrived very quickly after ord... Voir plus
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Lisez les avis des autres
Delivery was fine. The problem was a very poor-value product. The beater can be bought for about GBP 7. A small plastic 'stand' and cheap polythene (not even polycarbonate) beaker and poorly-fitting l... Voir plus
I bought a replacement dicer blade for my Nova slicer and dicer. I have no complaints about that. Why I gave it three stars was because of the packaging it was posted in. The dicer blade wasn’... Voir plus
I did experience an issue and couldn’t get hold of the company by phone. However I emailed and received an almost immediate response which is all you can ask for. However I think you need to be able... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Intelligent, creative and innovative products for your home and kitchen. Discover more at: www.novauk.com
Coordonnées de contact
Royaume-Uni
- novauk.com
4,0
Bien
371 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Still not received it
30 mars 2023
Réponse de Nova UK
I am very sorry to hear this, are you able to send us an email so we can help find this order for you? Our email address is: info@novauk.com. Thank you
Very efficient service
Very efficient service, goods arrived within a few days of ordering. Product us very good quality.
23 mars 2023
Réponse de Nova UK
Thank you!
It's a much loved part of my kitchen and glad I could replace the blade easy
After 2 years of constant use my slice & dice larger blade broke my fault I was trying to cut corners and tryed to slice a raw sweet potato which snapped only 2 on the blades but was able to carry on using it but wanted it fixed. I couldn't find the blade for this on any sites so came to the sauce. Found what I needed and not expensive and even better it showed up within the week. Have used it already it is a much needed peice in my kitchen.
17 mars 2023
Réponse de Nova UK
Really glad we could help restore your dicer :) thank you for writing us a lovely review!
Réponse de Nova UK
Thank you!
Conscious company
So the dicer has been fantastic in itself. The white base lock broke and I didn't want to trash the entire dicer.. so I emailed to check if they have a spare lock! They sent me a base! No questions asked on when I bought it, no receipt nothing! It's so good to see a conscious company that doesn't let things go to waste!
13 mars 2023
Avis spontané
Réponse de Nova UK
Thank you for your lovely review :) really appreciated
Great product
2 mars 2023
Réponse de Nova UK
I am glad you like your product, thanks for your review :)
Nice fast delivery and very helpful…
Nice fast delivery and very helpful people fully recommend
1 mars 2023
Réponse de Nova UK
Thank you for your lovely review!
Réponse de Nova UK
Thank you for taking the time to write a lovely review and we're glad you were able to find exactly what you wanted! :)
Feeling like a valued customer
My 7 year old daughter accidentally left an item we bought from NOVA at a trade show. I reached out and they sent me a replacement as it had been handed back in. The service was over and above and I would rate this customer service as 100/100. They sent to me at cost to them within 6 days of me informing them of the issue. Outstanding!
3 mars 2023
Avis spontané
Réponse de Nova UK
Thank you for your lovely review. It was no trouble at all, we felt really bad hearing your daughter had accidentally left it and we wanted to help! I hope you enjoy using your whisk :) thanks, Lauren
Brilliant light
Easy to order, a great light and easy to put wherever you need it. Good that you can also carry it as a torch!
10 février 2023
Excellent service from Nova
Excellent service from Nova. My delivery got caught up in the Royal Mail strikes before Christmas but, when I contacted Nova, Lauren was so helpful and resent my item to make sure I got it in time. Very pleased with the product too. Would highly recommend Nova.
13 décembre 2022
Avis spontané
Réponse de Nova UK
Thank you for such a lovely review and I am glad to hear that you got your items in time! Hope you enjoy using them :)
Delivered items as requested promptly…
Delivered items as requested promptly and kept me informed throughout the process.
17 février 2023
Great product and service
Product delivered speedily and well packaged. Chopper is really good.
11 février 2023
Réponse de Nova UK
Thank you for your lovely review and I am glad to hear you like our products!
I wish I had found these slicers…
I wish I had found these slicers earlier, They are great, especially for dicing Apples.
Vivien Chesney
8 février 2023
Réponse de Nova UK
Thank you for your lovely review and I'm very glad you like it! :)
Réponse de Nova UK
Thank you for your lovely review and glad you like the toilet brush! :)
Hard to find
This is to replace one my wife has had for over a dozen years. Not to be found in USA it seems. Glad I found one even though shipping was expensive.
Note: I included instructions for a PO Box number to be used if this was to go by mail. Glad the young woman working our small post office is nice or this would have gone back because you failed to use box #. And they “don’t know our physical address.
20 janvier 2023
Réponse de Nova UK
Apologies for the problem with the shipping, the booking systems over here sometimes don't register PO boxes the same way and I think it just got confused. We will endeavour to do better in the future and make sure it gets added! I am glad you like the product though, hopefully your wife likes it too!
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