Nuuds Avis 

3 819
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I love every article of clothing purchased from Nuuds! Everything is versatile- Nuuds has basically taken over my closet and is my go-to everyday choice of clothes! In my experience of ordering the pr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

There was a mix up with my order and I sent an email to the help address. I received a brisk response from Aubrey. We emailed back and forth a couple of times and she promptly answered all of my quest... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I messaged for help because I hadn’t received any tracking information and I had ordered over a week prior. Aubrey replied within minutes and was very helpful looking into things. She was able to send... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am a frequent purchaser from Nuuds and love their products. For the first time ever, one of the items I ordered was discolored and different textures. I reached out to customer service and they resp... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

nuuds is your not-so-average yet elevated basics clothing brand made for any and every body.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 82 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,8

Tous les avis

(3 819)

998 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I’ve been purchasing Nuuds ever since…

I’ve been purchasing Nuuds ever since they opened. I follow Daryl Ann on Instagram and keep up with all the new drops she models. I think i have something from almost every collection! So basically, all i wear is Nuuds! The customer service is top notch. They are the absolute best and make sure you are taken care of from beginning to end. I will forever be purchasing Nuuds! P. S. I am 66 years old so these clothes are for everyone!!!

17 septembre 2026
Avis spontané
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Réponse de Nuuds

Hello Christie! Thanks so much for being such a loyal Nuuds fan! We’re so happy you’re loving the collections and that our team has been able to take great care of you. It’s awesome to hear that our pieces make you feel stylish and comfy no matter your age. We really appreciate your support and can’t wait to show you what’s coming next! 🤎

Noté 5 sur 5 étoiles

Nuuds has been my go to brand for over…

Nuuds has been my go to brand for over 3 years. I love the quality of the merchandise. Anytime I have had questions or concerns the team is always able to get answers and help me.

15 septembre 2026
Avis spontané
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Réponse de Nuuds

Hey there! Thanks so much for sticking with us for over three years now. We’re so glad you love the quality of our clothes and that our team has been able to help you out whenever you’ve needed it. We really appreciate your support and are so happy to have you as a customer! 🤎

Noté 5 sur 5 étoiles

I was sent only one item but had…

I was sent only one item but had ordered 2. Pearl was a great help, and the 2nd item was sent iut immediately.

10 septembre 2026
Avis spontané
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Réponse de Nuuds

Hi Tori! We are so sorry about the mix-up with your order, but we’re thrilled to hear that Pearl was able to get that second item out to you right away! Thank you so much for your patience and for being a part of the Nuuds community. We appreciate your feedback! 🤎

Noté 5 sur 5 étoiles

Aubrey was great!

Aubrey was attentive, and prompt in her responses to help when I received an order that was fulfilled incorrectly. She was professional and kind.

14 septembre 2026
Avis spontané
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Réponse de Nuuds

Hey Bayley! Thanks so much for the kind words. We’re so happy Aubrey could get everything sorted out for you quickly. We really appreciate the shout-out and are thrilled to have you as part of the Nuuds fam! 🤎

Noté 5 sur 5 étoiles

Customer service has been great

Customer service has been great. I had to reach out about an order I made during the archive sale that it had been a few weeks and I still haven’t received my package. Aubrey has been great about communicating and following up with any updates. Unfortunately my package has went MIA but Nuuds did provide me a refund because none of the items I ordered were available to try to resend.

13 septembre 2026
Avis spontané
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Réponse de Nuuds

Hey Jennifer! So sorry about your missing package, but we’re glad Aubrey was able to keep you in the loop. We hate that we couldn't get those items to you, but we're happy we could at least get your refund sorted. Thanks for being so patient and for sticking with us! 🤎

Noté 5 sur 5 étoiles

Customer service with Pearl

Peel, was very helpful and accommodating. They were able to fix my issue with no problems. I would highly recommend Nuuds

14 septembre 2026
Avis spontané
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Réponse de Nuuds

Hey Erin! Thanks so much for the shout-out. We’re so glad Pearl could help you out and get everything sorted so quickly. We really appreciate the recommendation and are stoked to have you as part of the Nuuds fam! 🤎

Noté 5 sur 5 étoiles

I am an Insider Member

I am an Insider Member, when I placed my order for the camo pj I was charged for shipping. I emailed customer service and about this. Within a few minutes Pearl emailed me back and she refunded my account back. It is employees like Pear is one reason I shop with Nuuds. They have the best and friendly employees. They also have in my opinion the best quality and prices in the clothing market. Iam almost 70 and Nuuds makes me feel in style but most importantly I feel so comfortable. Their line is for any age. Who else does that? I love my NUUDS.

13 septembre 2026
Avis spontané
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Réponse de Nuuds

Hey Teresa! Thanks so much for being an Insider member and for the sweet shout-out to Pearl and the rest of our team. We’re so glad she could get that shipping issue sorted for you in a flash—we really try our best to have the friendliest crew around. It makes our day to hear that you’re feeling stylish and comfy in our clothes! We honestly appreciate your support so much. 🤎

Noté 5 sur 5 étoiles

I had a question regarding my most…

I had a question regarding my most recent order and Pearl responded so promptly and politely. And on a weekend, nonetheless! It’s great being able to support a company that cares about their customers.

13 septembre 2026
Avis spontané
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Réponse de Nuuds

Hey Emily! Thanks so much for the shout-out. We’re so glad Pearl could help you out and get everything sorted so quickly, even over the weekend! We really appreciate the support and are stoked to have you as part of the Nuuds fam! 🤎

Noté 5 sur 5 étoiles

I needed to cancel an order

I needed to cancel an order. The process took less than one minute and my order was promptly cancelled! We love an efficient process. I love nuuds customer service team!

13 septembre 2026
Avis spontané
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Réponse de Nuuds

Hey Ashlee! Thanks for the shout-out. We’re so glad the cancellation process was quick and easy for you—we love keeping things efficient. Stoked to have you as part of the Nuuds fam! 🤎

Noté 5 sur 5 étoiles

Nuuds has amazing customer service

Nuuds has amazing customer service! There was a mix up with my order and they handled it very professionally. Camille made the process very easy. I love nuuds products and will remain a loyal customer!!

1 septembre 2026
Avis spontané
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Réponse de Nuuds

Hi Kara! We truly appreciate your wonderful feedback. We are thrilled that Camille was able to resolve that order issue for you so effectively! Thank you for your continued loyalty—we are so happy to have you with us in the Nuuds community! 🤎

Noté 5 sur 5 étoiles

Absolutely love this brand

Absolutely love this brand! The best quality and exceptional customer service! Had a slight issue with one of my orders and they were so responsive and super helpful making sure everything got straightened out!

10 septembre 2026
Avis spontané
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Réponse de Nuuds

Hey BT! Thanks so much for the shout-out. We’re so glad our team could get everything sorted for you! We really appreciate the support and are stoked to have you as part of the Nuuds fam! 🤎

Noté 5 sur 5 étoiles

Love their clothes so much

Love their clothes so much! I always feel so confident in them and they are so comfortable!

11 septembre 2026
Avis spontané
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Réponse de Nuuds

Hey Sarah! Thanks so much for the love. We’re so happy to hear you feel confident and comfy in our clothes—that’s exactly what we aim for! We really appreciate you being part of the Nuuds fam. 🤎

Noté 5 sur 5 étoiles

“Easy T” so flattering!!!!

Wanted to leave a review specifically for the “easy T”. It’s extremely flattering; very soft fabric, fits great. I was very pleased as a first time purchase from this brand ! Great quality !!!! Worth it

10 septembre 2026
Avis spontané
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Réponse de Nuuds

Hi Hanna! Thank you so much for sharing your feedback on the Easy T! We are thrilled to hear that it was a great first experience with us and that you’re loving the fabric and fit. We really appreciate your support and can’t wait to see you back for more! 🤎

Noté 4 sur 5 étoiles

Just needed a bigger size 🥺

Nuuds has very kind, responsive customer service. Aubrey was very sweet in her response. Here’s where I’d do things differently. Nuuds is completely out of my budget. I am a teacher and as much as I love it, the only time it is affordable is during the sales, and that is when I try to get the pieces I love. I’m recently postpartum and gained over 80 pounds with my son. To say I do not know who I am anymore is an understatement. I read so many reviews about Nuuds denim, end during their archive sale, I went for it. I know that it was final sale, but I also know the power of a company like Nuuds. I wanted to exchange the pair of jeans I got for a bigger one, which was already an embarrassing ask. They’re so close to looking good, and I’m so close to finally feeling good in them, that I figured I could just exchange them for the right size. Because they were final sale, I was not able to. I dedicate my life to teaching people to do good, and to go the extra mile, even when you don’t have to. It could have been such a small thing for such a big company, and such a huge thing for this momma trying to learn her new normal. I’m disappointed. I still love Nuuds and the whole family, and have been following along since 2019, but I’m disappointed.

6 septembre 2026
Avis spontané
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Réponse de Nuuds

Hi Lauren, thank you so much for sharing your story with us. We really appreciate you being part of the nuuds community since 2019, and we have so much respect for everything you do as a teacher. We’re so sorry about the frustration you’ve felt during this postpartum season; we know how much it means to feel comfortable in your clothes, and we truly hear your disappointment regarding the final sale policy. We’re definitely taking your feedback to heart as we look at how we handle things in the future. We’re glad Aubrey was able to help you out. Thanks again for being so open with us, Lauren.

Noté 5 sur 5 étoiles

Nuuds is an amazing company

Nuuds is an amazing company! They listen to feedback, care about their customers and create quality products. Their products are stylish, comfy and quality. Especially the pjs!!!

9 septembre 2026
Avis spontané
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Réponse de Nuuds

Hey Shelby! Thanks so much for the shout-out. We’re so glad you’re loving the quality and comfort of our stuff—especially those PJs! We really appreciate the love and are so happy to have you in the Nuuds fam! 🤎

Noté 5 sur 5 étoiles

Great costumer service

Great costumer service

7 septembre 2026
Avis spontané
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Réponse de Nuuds

Hi Patty, thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our customer service team. We truly appreciate your feedback and hope to serve you again soon!

Noté 5 sur 5 étoiles

Aubrey made my experience so amazing!

Aubrey made my experience so good! She got back to me really quick and answered all of my concerns! The customer service with nuuds is truly the best, and caring!

7 septembre 2026
Avis spontané
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Réponse de Nuuds

Hi Angela! Thanks so much for the shoutout. We’re so happy to hear that Aubrey was able to help you out so quickly. We really appreciate the feedback and can't wait to help you out again!

Noté 4 sur 5 étoiles

Customer service responded quickly and…

Customer service responded quickly and admitted they did poorly with communicating about my missing item. They gave me a full refund and an additional code for next time. Just wish they would’ve reached out before I did.

7 septembre 2026
Avis spontané
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Réponse de Nuuds

Hi Sophia, thanks for the feedback. We’re really sorry we didn’t reach out to you sooner about the missing item, that’s definitely not the level of service we aim for. We’re glad we could get that refund sorted for you, and we’d love to give you a much better experience next time. Thanks for giving us the chance to fix things!

Noté 5 sur 5 étoiles

Love to be Nuud

Love these clothes! So comfy and their customer service is the best. So quick to respond and make things right!!

7 septembre 2026
Avis spontané
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Réponse de Nuuds

Thanks so much for the love, Haley! We’re so happy to hear you’re loving your pieces and that our team could get things sorted out for you quickly. We really appreciate the support, so glad to have you here!

Noté 5 sur 5 étoiles

I love Nuuds

I love Nuuds! Their products and customer service are always top tier! I saw the bathing suit sale and was so excited that I forgot to put in the discount code. I emailed them and Aubrey graciously honored the sale price. I got my bathing suits and couldn’t be happier! They are always quick to respond and so is their shipping!

7 septembre 2026
Avis spontané
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Réponse de Nuuds

Hey Jeni! Thanks so much for the kind words. We’re so glad Aubrey could get that discount sorted for you and that you’re loving your new suits! We try our best to keep shipping and support super fast, so it’s awesome to hear we nailed it. Thanks for being part of the nuuds crew!

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