North West Office Furniture Avis 

Initially, it was the price for the Nautilus Wellington Office Chair that attracted me, but later I found the quality of the item and their fast delivery that pleased me most. Well done!

What a refreshing change to deal with a company who know how to communicate efficiently, provide an extensive range of products to suit all budgets, and resolve issues promptly. I ordered an executive leather office chair for my home office. Arrived super quick and well packaged. Upon raising a minor concern regarding one arm which was slightly damaged, they dispatched another one free of charge. The chair I bought is anywhere between £350 and £520 with other online retailers. These guys sold it for £260 so a huge saving. Highly recommended professional company and a pleasure to deal with.

Million thanks to Rebecca for her extended service pleasant and professional customer care assistance truly can not thank her enough.

Excellent customer services, a slight issue with a chair (likely damaged by the courier) this was sorted quickly and efficiently.

The Chairs were delivered within a couple of days of ordering without any issues. However, the quality of chairs wasn't as good as expected and the instructions for assembly were wrong. Luckily we have enough common sense to assemble them without issues.

The incredibly low and competitive price of the item I was seeking drew me to the company website. Initially, I was a little hesitant to purchase because I had never heard of them, and the price was so much lower compared to everyone else selling them. I decided to purchase, and the item was delivered earlier than expected and was as described so I was SUPER HAPPY! My only criticism of the company sales process (not the product) was that after I received the initial email confirming my order no other notification arrived from them to let me know the status of my order i.e. was my order being processed, had it been dispatched etc. After a couple of days with no update on my order, I was a little concerned so I called them directly and was told the order had been processed and the courier company would be contacting me soon to arrange delivery. This news came as a relief considering the high value of the item. I would suggest the company sales department send a progress/dispatch confirmation email to purchasers just to let them know all is well. Thank you.

As a small company, you don't always have the pull of the 'big boys', but the need for a comfortable office chair, meeting the needs of health demands is still very real.
When speaking with Jamie and explaining my needs and desire to 'try before I buy' so that I wasn't making another online mistake, he had the perfect solution in conjunction with Hood Seating.

His service has been second to none, not only listening, but understanding and providing a solution that is 'The Perfect Chair!'

I can't recommend Jamie and North West Office Furniture highly enough. There should be a 10 Star option.

Customer service was great answered every question immediately. The inside bars are a little bit fiddly but overall very pleased with the filing cabinet

Excellent service. Would definitely use again.

Great service. Telephone call prior to order was courteous, helpful and accurate. The chair was exactly as described. Delivery was earlier than expected. Would highly recommend.

Delivery was quick.chairs came made up ready to use.
Delivery men were very helpful carrying chairs into situ.
An excellent company would strongly recommend them.

We buy our office furniture from NWOF. Always a great service, fast and efficient. Mainly deal with Rebecca & Jamie.

Fast delivery … very pleased with the chair we ordered. Thank you

Delighted with the product. Very helpful staff and delivery team. Had first class service with questions via "chat" and received prompt answers.
Thank you.

Exemplary customer service from start to finish - thanks to Rebecca and Jamie. Product is good quality (desks and pedestal drawers) and look good in-situ.

Great comfortable chairs. Express delivery

I ordered a office desk and chair with installation service from the company. I dealt with Jamie, he was professional, friendly and understood my requirements. The order was delivered promptly. Really happy with the company. This company will always be my first point of call for my future office furniture requirements.

I have purchased several items from this company and always been delighted with their customer service, their attention to detail and they go above and beyond. Couldn't recommend them highly enough. Jamie who was the chap I dealt with certainly pulled out all the stops and i am a very happy customer.

We saw an office chair online, called the company to see how quick they could deliver, really friendly to deal with, sent me a link to order and chair was delivered the following day. Excellent service.

The Vantage 100 2 Lever PCB Operators Chair that I purchased from NWOF was actually the cheapest I could find. It was despatched promptly and is exactly as described and the colour as ordered. Easy to assemble. I'm sitting on it now as I type this review :-)