The web site makes it easy to see what’s available and you can see the cost per item. Ordering was simple and I received a very pleasant call back to confirm my order and inform me about delivery. G... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
A good deal and the oak matched my expectations. I had a few issues with the delivery company but when I finally met the driver I could see that it was he that was the problem. He was obviously so ov... Voir plus
L'entreprise a répondu
Chose my sizes of oak beams and lengths to create a fantastic oak porch, with glass roof, from order to delivery, communication and deliver 100%. The young lady who called on 2 occasions to let me k... Voir plus
L'entreprise a répondu
The product is fine. However to hire a delivery company to deliver 30 railway sleepers who don’t have the facilities to unload from the lorry and expect you to provide 2 people to do it is not good en... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de bois
- aussi dans
- Fourisseur de construction de jardin
- Fournisseur de matériaux de construction
Écrit par l'entreprise
We stock affordable oak hardwood beams, planks & landscaping sleepers, which can be used in a variety of ways around your garden: to create patios, lawn & border edging, outdoor furniture, raised flower beds, planters or other DIY projects.
Coordonnées de contact
Regents Park Road, N3 2LJ, London, Royaume-Uni
- +44 20 3807 6331
- info@oakmax.co.uk
- oakmax.co.uk
4,7
Excellent
359 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de OakMax Limited
Hi David,
Thank you for your feedback. We’re glad to hear the product, service and delivery all met your expectations.
We appreciate you choosing OakMax and we’ll be here whenever you need fresh sawn oak again.
The OakMax Team
quick service
Got my delivery in good time, had a few issues which where resolve brilliantly by Joanna .
7 mai 2026
Réponse de OakMax Limited
Hi Mark,
Thank you for updating your review. We’re glad the delivery arrived in good time and that Jo was able to help resolve the issues raised.
We appreciate you giving us the opportunity to put things right.
The OakMax Team
Planks/boards 30x200x2400 were…
Planks/boards 30x200x2400 were purchased in bulk package. The only point I want to highlight is the measurements are approximate. These Planks/boards are no longer then 2400, but width ranges from 170 to 200 and thick 27 to 35,of course not all but still. At best for a project all needs to be thicknessed to at least 27 or les. There are realy nice numbers of Planks/boards in pallet but also some(12%+-) are useless for mine project! Overall realy not bad, delivery was well done. Thanks
14 avril 2026
Réponse de OakMax Limited
Hi Altmann,
Thank you for your feedback. We’re glad to hear the delivery went well and appreciate you highlighting the point around the board measurements.
Fresh sawn oak can have some variation, although our usual aim is for any tolerance to be on the oversized side where possible, so customers can adjust the boards on site. We’ll contact you directly for a few photos so we can review this properly with our sawmill team.
We appreciate you choosing OakMax, and your feedback helps us keep improving the products and service we provide.
The OakMax Team
good product sensibly priced delivered…
good product sensibly priced delivered when promised.
5 mai 2026
Réponse de OakMax Limited
Hi Peter,
Thank you for your feedback. It’s great to hear the product met your expectations, was delivered as promised, and offered good value. We appreciate you choosing OakMax and would be happy to help again whenever you need us.
The OakMax Team
Great service
Firstly, prices are very good, delivery is well communicated and customer service is second to none, excellent company to deal with.
5 mai 2026
Réponse de OakMax Limited
Hi Daniel,
Thank you for your lovely feedback, much appreciated! We’re pleased to hear you were happy with both the service and product, and appreciate you choosing OakMax. We’d be happy to work with you again.
The OakMax Team
Réponse de OakMax Limited
Hi Jackie,
Thank you for your feedback. We’re pleased to hear you’re happy with the product and appreciate you choosing OakMax. We’d be happy to help again whenever you need fresh sawn oak.
The OakMax Team
Brilliant service and product.
13 avril 2026
Réponse de OakMax Limited
Hi Daniel,
Thank you for your feedback. We’re pleased to hear you were happy with both the service and product, and appreciate you choosing OakMax. We’d be happy to help again whenever you need fresh sawn oak.
The OakMax Team
Réponse de OakMax Limited
Hi Peter,
Thank you for your feedback. Great to hear everything was simple from order to delivery, and that the oak was just right. We’d be happy to help again whenever you need us.
The Oakmax Team
Only 3 stars I'm afraid.
I am sadly only giving 3 stars as the quality of the wood is not as good as I was hoping and we have some very bent pieces, pieces with chunks out etc. Its low cost but for a reason.
28 avril 2026
Large Oak posts and planks.
Needed a couple of large Oak posts and planks for a pergola build. Oakmax had the solution and delivery date I needed.
Timber was rough cut over size ready for some trimming. Very good price for good timber.
Now seasoned for 12 months and look fantastic with a single coat of clear varnish.
8 avril 2026
Avis spontané
Réponse de OakMax Limited
Hi Chris,
Thank you for taking the time to share this. It’s great to hear the oak worked well for your project. We appreciate you choosing OakMax and would be happy to help again whenever you need us.
The OakMax Team
Great value for money and customer…
Great value for money and customer service. The oak sleepers look stunning in the garden .
24 avril 2026
Réponse de OakMax Limited
Hi Stephen,
Thank you for your feedback. It’s great to hear the oak sleepers look stunning in the garden, and that you were happy with both the value and service. We appreciate you choosing OakMax and would be happy to help again whenever you need us.
The OakMax Team
Delivery was spot on driver very helpful
22 avril 2026
Réponse de OakMax Limited
Hi Colin,
Thank you for your feedback. We’re glad to hear the delivery went smoothly and that the local delivery driver was helpful. We appreciate you choosing OakMax.
The OakMax Team
Réponse de OakMax Limited
Hi,
Thank you for your feedback. We’re pleased to hear you had a good experience with OakMax. We’d be happy to help again whenever you need us.
The OakMax Team
Réponse de OakMax Limited
Hi,
Thank you for your feedback. We’re pleased to hear you had a good experience with OakMax. We’d be happy to help again whenever you need us.
The OakMax Team
Réponse de OakMax Limited
Hi Tony,
Thank you for your feedback. We’re pleased to hear you had a great experience with OakMax and truly appreciate you taking the time to share it. We’d be happy to help again whenever you need us.
The OakMax Team
Réponse de OakMax Limited
Thank you for your review. We’re really pleased to hear you were happy with our service.
The OakMax Team
Terrible experience
Terrible experience - have charged me for a delivery I have never received. Awful customer experience, they'll happily take your money and not provide the product. Now trying to recover the charges through my credit company as the product was never received despite two days of wasted time on site waiting for it to be delivered as promised.
24 avril 2026
Avis spontané
Réponse de OakMax Limited
Hi Laura,
Thank you for your feedback. We regret that the delivery service provided by our selected third-party haulier for your postcode area did not meet the standard expected by OakMax.
The local haulier provided an unrealistic ETA and the delivery was delayed by one day. It would have been better for everyone involved if they had communicated clearly from the beginning that they could not complete the delivery on the original day, rather than providing updates that did not reflect the real delivery position.
Although nationwide pallet deliveries are handled through third-party networks such as Palletforce, we understand that this still reflects directly on OakMax. For that reason, we will be reviewing this case with the delivery network and improving our communication around possible delays, as the delivery updates provided were not at the standard we expect for our customers.
That being said, we would like to clarify the full timeline for anyone reading this review.
As communicated to you over the phone when you called to cancel the order, the driver was already on the way to your address and was approximately 15 minutes away. Our Terms & Conditions state that transport charges are non-refundable once an order has left for delivery, as this is a service already arranged and paid for. However, because the delivery experience was clearly not at the standard we want for OakMax customers, we processed a full refund as a goodwill gesture.
The full order value was refunded, including both the goods and the delivery charge, through our payment processor, Stripe. A credit note was also issued for your records, and refund confirmation was provided before your review was posted.
For this reason, we would like to clarify that OakMax did not keep your money. These details were communicated to you, and the order was fully refunded, including the delivery cost.
We will use this situation to improve how delivery updates are followed up with our selected third-party hauliers, especially in short delivery time frames like yours, where accurate communication from the local depot is essential.
Kind regards,
Dinu - Oakmax Team
Excellent oak sleepers
Excellent, driver very helpful, order was fulfilled on the delivery date, which was arranged by a phone call from the transport company a few days before delivery. Nice oak sleepers, really heavy and sturdy.. thank you..
8 avril 2026
Réponse de OakMax Limited
Thank you for your lovely feedback. We’re really pleased to hear everything went smoothly with your order and that you were happy with the service.
The OakMax Team
Réponse de OakMax Limited
Thank you for your kind review. We’re pleased to hear you were happy with the delivery and would be delighted to welcome you back again in the future.
The OakMax Team
All sleepers different sizes
All sleepers different sizes, 80-100 thick, 180-200 wide, distorted, bent and out of 50 sleepers we are struggling to find sufficient which are regular enough to use. The 600 long cut sleepers are 620 and needed recut. Not the quality received in our first order in 2024 which were fine.
24 mars 2026
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