OakMax Limited Avis 

359
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The web site makes it easy to see what’s available and you can see the cost per item. Ordering was simple and I received a very pleasant call back to confirm my order and inform me about delivery. G... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A good deal and the oak matched my expectations. I had a few issues with the delivery company but when I finally met the driver I could see that it was he that was the problem. He was obviously so ov... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chose my sizes of oak beams and lengths to create a fantastic oak porch, with glass roof, from order to delivery, communication and deliver 100%. The young lady who called on 2 occasions to let me k... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The product is fine. However to hire a delivery company to deliver 30 railway sleepers who don’t have the facilities to unload from the lorry and expect you to provide 2 people to do it is not good en... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de bois
  2. aussi dans
  3. Fourisseur de construction de jardin
  4. Fournisseur de matériaux de construction

Écrit par l'entreprise

We stock affordable oak hardwood beams, planks & landscaping sleepers, which can be used in a variety of ways around your garden: to create patios, lawn & border edging, outdoor furniture, raised flower beds, planters or other DIY projects.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

359 avis

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A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(359)

146 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great value

Great value; just shows the rip off of others

2 avril 2026
Logo de OakMax Limited

Réponse de OakMax Limited

Thank you for your feedback. We’re really pleased to hear you found great value with OakMax and would be delighted to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Very competitive price and excellent…

Very competitive price and excellent communication. Easy company to do business with and delivery was well organised. The oak is of good quality and the order was completed without any issues. Will definitely use them again when I need oak.

1 avril 2026
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Réponse de OakMax Limited

Thank you for your feedback. We’re really pleased to hear everything went smoothly and that you’d be happy to use OakMax again. We look forward to welcoming you back in the future.

The OakMax Team

Noté 5 sur 5 étoiles
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Réponse de OakMax Limited

Thank you for your feedback. We’re really pleased to hear you had a positive delivery experience with the local Palletforce haulier in your area, and we’ve passed your kind words on to them.

The OakMax Team

Noté 2 sur 5 étoiles

Service was good product wasn’t

Service was good. Product wasn’t.

Every board was different widths and thickness…150mm wide boards were ranging from 135 -175 in places and 5-6 mill deviation in thickness.

On a 3meter board , the bend was 25 mm out. Absolute nightmare when trying to build outdoor furniture/ kitchens.

Had to spend 2 extra days on the job straightening them out. Not ideal.

2 tables saw blades later. Ended up with 125mm wide boards.

I wouldn’t recommend…regardless of the cheap price

27 mars 2026
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Réponse de OakMax Limited

Hi Chris,

Thank you for sharing this feedback. We appreciate customers who take the time to detail their experience, it helps us understand the full picture of how our products perform in real projects, and we apologise for the inconvenience.

What concerns us most is that we didn't get the opportunity to help you resolve this before you invested additional time and effort. When issues like this arise, we have solutions in place, whether replacements or adjustments. That's exactly what we're here for.

From what you've described, those boards are clearly outside our tolerance range, and that shouldn't happen. Fresh-sawn oak naturally varies due to the rough nature of the cut, but our tolerances are usually only in addition, so you can trim and adjust on-site to fit your specific needs. In this case, we fell short of that standard, and we apologise.

We'd like to make this right. Please get in touch with us at info@oakmax.co.uk or by replying to our last email conversation, and let's discuss how we can support you.

Thank you for your feedback,
Dinu - Oakmax Team

Noté 5 sur 5 étoiles

all good ----

25 mars 2026
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Réponse de OakMax Limited

Thank you for your feedback. We’re pleased to hear everything was all good and truly appreciate you choosing OakMax.

The OakMax Team

Noté 5 sur 5 étoiles

Good product at a good price

Good product at a good price , courier let me down (based near edinburgh) but it made it there a working day late which was a problem for me as I paid wages out to staff to be there to receive and start to process the delivery that never came! Anyway, no fault of oakmax but could be worth considering alternative transport. Would still reccomend.

25 mars 2026
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Réponse de OakMax Limited

Thank you for your feedback and recommendation. We’re pleased to hear you were happy with the product and value, and we’re sorry the ETA provided by the local haulier was not met on this occasion. We’ll be raising this with our Palletforce network to help improve communication and reduce inconvenience for our customers.

The OakMax Team

Noté 5 sur 5 étoiles

Product exactly as advertised

Product exactly as advertised, fairly priced, prompt delivery and helpful delivery service

2 mars 2026
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Réponse de OakMax Limited

Hi Tes,

Thank you for your feedback. We’re really pleased to hear you were happy with the product, value and delivery experience, and we hope to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery, good prices

27 février 2026
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Réponse de OakMax Limited

Hi Simon,

Thank you for your feedback. We’re really pleased to hear you were happy with the delivery and prices, and we hope to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Brilliant service

Delivered quality product on time

18 février 2026
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Réponse de OakMax Limited

Hi Harry,

Thank you for your feedback. We’re really pleased to hear you were happy with the product and service, and we hope to welcome you back again in the future.

The OakMax Team

Noté 3 sur 5 étoiles

Oak was good for the price

Oak was good for the price. A bit rough and bowed, but for the price absolutely no complaints there. Delivery was a nightmare. The delivery service you use are terrible. Good customer service on phone, but communication between the companies staff was awful. I lost a day and a half of work waiting at home for delivery as I was told to by your company.

9 mars 2026
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Réponse de OakMax Limited

Hi Tom,

Thank you for your feedback.

I understand your comments regarding the delivery, especially around communication and the time spent waiting. This is not the level of service we want to be associated with.

As you know, to deliver nationwide we rely on third-party hauliers. While situations like this can happen from time to time, we have not had similar issues with this particular haulier in the past. That said, we are now paying closer attention to deliveries in that area and will take the necessary steps, including working with alternative hauliers where needed, to improve the overall quality of the delivery service.

I also appreciate your comments about our customer service, good to hear that part worked as expected, and I will pass this on to the team.

If you’d like to work with us again in the future, please feel free to contact us directly and we’ll make sure to double-check all delivery aspects and take care of everything from our side.

Many thanks,
Dinu

Noté 4 sur 5 étoiles

Good price for what you get

The price for what you get. Downfall was delivery that give no notice before arriving!!!

2 mars 2026
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Réponse de OakMax Limited

Hi Andy,

Thank you for your feedback. We’re pleased to hear you were happy with the value, and we’re sorry the delivery arrived without prior notice. We always ask the Palletforce delivery drivers to contact customers 1–2 hours before arrival where possible, but unfortunately this is not a guaranteed service we can pay for or control, and it remains at the driver’s discretion. We appreciate your comments and will continue doing what we can to improve communication around deliveries.

The OakMax Team

Noté 5 sur 5 étoiles

Great service great price…

I have used Oakmax twice and on each occasion service, price and quality excellent. It is green oak with some splits and looks a bit rough and ready. Spend a few minutes sanding and it comes to life, quality wood at a very reasonable price, even with delivery 👍

3 mars 2026
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Réponse de OakMax Limited

Thank you for your feedback and for choosing OakMax again. We’re really pleased to hear you’ve been happy with the service, price and quality, and we truly appreciate your continued support. We’d be delighted to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Product received in timely fashion

Product received in timely fashion. Was kept informed throughout.

25 février 2026
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Réponse de OakMax Limited

Hi Mr Adamson,

Thank you for taking the time to leave us a review. We’re glad to hear everything went smoothly with your order and hope to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Easy to order

Easy to order. Delivery was quick and simple and sleepers were perfect for my needs.

25 février 2026
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Réponse de OakMax Limited

Hi Mike,

Thank you for taking the time to leave us a review. We’re glad to hear the ordering and delivery process was straightforward, and that the sleepers were just right for your project. We hope to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Amazing product amazing prices absolute…

Amazing product amazing prices absolute fantastic service and the delivery was brilliant. No problems whatsoever with their products. In fact I will probably order a lot more.

23 février 2026
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Réponse de OakMax Limited

Hi Geoff,

Thank you for taking the time to leave us such positive feedback. We’re really glad to hear you had a great experience with OakMax, and we’d be delighted to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Great products and exceptional delivery…

Great products and exceptional delivery service

18 février 2026
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Réponse de OakMax Limited

Hi Brad,

Thank you for taking the time to leave us a review. We’re glad to hear you were happy with the products and delivery service, and we hope to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Great oak

Great oak timber at competitive prices and very friendly service.

4 mars 2026
Avis spontané
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Réponse de OakMax Limited

Hi,

Thank you for taking the time to leave us a review. We’re glad to hear you were happy with the timber, pricing and service, and we hope to welcome you back again in the future.

The OakMax Team

Noté 3 sur 5 étoiles

Collection good, product not as thought

Collection was really simple and easy to do but was forced into that with the prices being astronomical for delivery. (£97 for £24 worth of wood) We were also disappointed that the wood had ink and scuffs all over it and made us have to do so much prep-work to use this as a decorative item. Might have been my mistake thinking this was clean oak rather than something that resembled a scaffold board.

20 février 2026
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Réponse de OakMax Limited

Hi Matthew,

Thank you for taking the time to leave your review and for your feedback.

I’m pleased to hear that the collection process itself was straightforward, and we’ll certainly pass your comments on to the warehouse team. I do understand your frustration regarding the delivery cost. To offer nationwide coverage, we rely on third-party hauliers who charge by pallet space (up to 1 tonne), whether that pallet carries 1 oak board or 65, the cost of transport will be the same. This can make transport look disproportionately expensive on smaller orders. The benefit of this approach is that it allows us to offer the same good-quality oak across the UK without imposing a minimum order quantity. Where collection is practical, some customers choose that as the more cost-effective option.


Regarding the appearance of the timber, our oak products are supplied fresh sawn (green oak), so they are not planed, sanded or finished. Because of this, it is normal for the timber to show black saw marks, handling marks, light scuffs and other surface irregularities. In particular, black saw marks are superficial marks that can appear during the sawing process, usually where the blade heats up or picks up residue while cutting through fresh, tannin-rich oak. They are cosmetic rather than structural, and are part of the rough-sawn character of green oak. This is something we already communicate on our website, but we also take your point on board and will look to make this even clearer going forward.


That said, we always appreciate honest feedback like this, as it helps us improve how we communicate what customers should expect.


Many thanks again for your order and for taking the time to share your experience.

Dinu - Oakmax team

Noté 5 sur 5 étoiles

Real good Value for Money

Real good Value for Money. Prompt delivery. good OAK.

29 janvier 2026
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Réponse de OakMax Limited

Hi Abdul,

Thank you for your feedback. It’s great to hear your order arrived promptly and that you were pleased with the quality and value. We’d be happy to welcome you back to OakMax anytime.

The OakMax Team

Noté 5 sur 5 étoiles

Amazing quality, great price!

Staff were super helpful. Delivery was prompt, product was extremely good

27 janvier 2026
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Réponse de OakMax Limited

Hi Daniel,

Thank you for your great feedback. We’re really pleased to hear you had a smooth experience with OakMax and were happy with the quality of your order. We’d be glad to welcome you back again in the future.

The OakMax Team

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