OakMax Limited Avis 

359
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The web site makes it easy to see what’s available and you can see the cost per item. Ordering was simple and I received a very pleasant call back to confirm my order and inform me about delivery. G... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A good deal and the oak matched my expectations. I had a few issues with the delivery company but when I finally met the driver I could see that it was he that was the problem. He was obviously so ov... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chose my sizes of oak beams and lengths to create a fantastic oak porch, with glass roof, from order to delivery, communication and deliver 100%. The young lady who called on 2 occasions to let me k... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The product is fine. However to hire a delivery company to deliver 30 railway sleepers who don’t have the facilities to unload from the lorry and expect you to provide 2 people to do it is not good en... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de bois
  2. aussi dans
  3. Fourisseur de construction de jardin
  4. Fournisseur de matériaux de construction

Écrit par l'entreprise

We stock affordable oak hardwood beams, planks & landscaping sleepers, which can be used in a variety of ways around your garden: to create patios, lawn & border edging, outdoor furniture, raised flower beds, planters or other DIY projects.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

359 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(359)

146 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing company

Amazing company, honestly one of the best I’ve ever had the pleasure of buying from.

13 février 2026
Logo de OakMax Limited

Réponse de OakMax Limited

Hi J,

Thank you for such lovely feedback. We’re really pleased to hear you had such a positive experience with OakMax, and we truly appreciate your kind words. We’d be delighted to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Good service…

Good product ordering and communication was good and arranging delivery was good

12 février 2026
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Réponse de OakMax Limited

Hi Adrian,

Thank you for your feedback. We’re glad to hear everything went well with your order and delivery arrangements, and we hope to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Good quality

Good quality, good service, good delivery.

20 janvier 2026
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Réponse de OakMax Limited

Hi Mr Hill,

Thank you for your feedback. We’re pleased to hear you were happy with the quality, service and delivery, and we hope to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Good Service

Good Service, Great product

13 janvier 2026
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Réponse de OakMax Limited

Hi Mr G,

Thank you for your feedback. We’re glad to hear you were happy with the service and product, and we hope to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Great service

Great service, quality and price! Speedy service and comunication

23 janvier 2026
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Réponse de OakMax Limited

Hi AJM Home Improvements,

Thank you for your feedback. We’re pleased to hear you were happy with the service, quality and communication. We truly appreciate your business and look forward to supporting you again on future projects.

The OakMax Team

Noté 5 sur 5 étoiles

Happy with the 150 x 150 beams

Happy with the 150 x 150 beams, great price.

20 janvier 2026
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Réponse de OakMax Limited

Hi Brian,

Thank you for your feedback. We’re glad to hear you were happy with the beams and the price, and we hope to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Quality is great

Quality is great. Prices are good. Communication is excellent... Oakmax staff are always very pleasant and helpful.

11 décembre 2025
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Réponse de OakMax Limited

Hi Tony,

Thank you for your feedback. We’re really pleased to hear you’ve been happy with the quality, value and communication from our team. We truly appreciate your support and hope to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Great company fantastic products 5 star…

Great company fantastic products 5 star thankyou

8 janvier 2026
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Réponse de OakMax Limited

Hi Derek,

Thank you for your feedback. We’re really pleased to hear you were happy with OakMax and truly appreciate your kind words. We hope to welcome you back again in the future.

The OakMax Team

Noté 3 sur 5 étoiles

Ordered Oak planks for a pergola - bit disappointed.

Ordered Oak planks for a pergola. The thickness and width of the planks varied considerably eg with a stated thickness of 50mm the actual ranged from 46-55mm meaning that all notching had to be bespoke to each plank- difficult to do at height when the planks are 15kg. More bark on planks than expected, some significant splitting at ends of some planks and one section with void. Needed to modify design to avoid sub-standard parts of wood.

5 janvier 2026
Noté 5 sur 5 étoiles

They did as promised!

15 décembre 2025
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Réponse de OakMax Limited

Hi Herbie,

Thank you for your feedback. We’re really pleased to hear everything went as promised, and we appreciate you taking the time to share your experience. We hope to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Went well

Went well. Good customer service and delivery details.

9 décembre 2025
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Réponse de OakMax Limited

Hi Hall,

Thank you for your feedback. We’re glad to hear everything went well and that the service and delivery information were clear. We hope to welcome you back again in the future.

The OakMax Team

Noté 4 sur 5 étoiles

Good product poor communication.

The products are excellent, but the delivery information was not so good. My delivery was delayed, and I was provided with incorrect information. The driver had an issue with driving hours, causing a delay, and I was only made aware of this by the driver, who arrived after 6 pm.

13 novembre 2025
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Réponse de OakMax Limited

Hi Mark,

Thank you for your feedback. We’re pleased to hear you were happy with the products, but we’re sorry the delivery communication fell short on this occasion. We understand how frustrating it is to receive incorrect information, and we’ll be raising this with our Palletforce network to help improve communication and provide clearer updates when delays occur.

The OakMax Team

Noté 4 sur 5 étoiles
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Réponse de OakMax Limited

Hi Richard,

Thank you for your feedback. We’re pleased to hear you were happy with the product and value, and we hope to welcome you back again in the future.

The OakMax Team

Noté 5 sur 5 étoiles

Use these guys!

Great price. Great communication. All round great. Will definitely be using again, highly recommended.

12 novembre 2025
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Réponse de OakMax Limited

Hi Mark,

Thank you for such a strong recommendation. We’re really pleased to hear you were happy with the price, communication and overall experience. We truly appreciate your support and would be glad to welcome you back again.

The OakMax Team

Noté 5 sur 5 étoiles

The management sorted out any issues…

The management sorted out any issues and were good to deal with.

10 novembre 2025
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Réponse de OakMax Limited

Hi Robin,

Thank you for your feedback. We’re glad to hear everything was handled properly by our team and that you found us easy to deal with. We truly appreciate your support.

The OakMax Team

Noté 1 sur 5 étoiles

I did purchase 3 oak beams 150m x 150mm…

I did purchase 3 oak beams 150m x 150mm x 2.5m and paid £ 139.00 for each + delivery .
When the beams arrived one of them was a bad quality and damaged once I reported the staff told they will refund 50% of the £ 139.00 which i agreed after one week they send me £ 23.00 as refund.not happy at all won,t recommend anyone to buy from this company.

4 décembre 2025
Avis spontané
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Réponse de OakMax Limited

Hi Muhamet,

We’re sorry to hear you’re unhappy, that’s never what we want for our customers.

You ordered three fresh-sawn green oak beams. After delivery you contacted us about one beam with a small chipped area on the edge. The other two beams were not reported as faulty. As explained on our website and in our emails, fresh-sawn green oak is a natural product and can have waney edges, colour variation, knots and surface marks. These are normal characteristics of this type of timber.

As a goodwill gesture, we offered a 50% refund for the single beam you reported, not for the whole order. We explained this in writing (referring to “the product in question / the claimed piece”), and you confirmed that you agreed. The £23.00 refunded represents 50% of the value of that one beam.

We’re sorry if this was not clear enough at the time, there was no intention to mislead you. If you’d like to discuss this further, please contact us at info@oakmax.co.uk or by phone and we’ll be happy to talk.

Best regards,
OakMax Team

Noté 5 sur 5 étoiles
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Réponse de OakMax Limited

Hi,

Thank you for your feedback. We’re really pleased to hear you were happy with the wood and service, and we hope to welcome you back again in the future.

The OakMax Team

Noté 4 sur 5 étoiles
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Réponse de OakMax Limited

Hi Paul,

Thank you for your feedback. We’re pleased to hear the oak planks met your expectations for both quality and value. We appreciate you choosing OakMax and would be glad to help again in the future.

The OakMax Team

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