Office Chairs UK Avis 

1 331
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Incorrect chair originally sent but the error was remedied really quickly. Chair is absolutely great, so comfortable. Packaging really good.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Their web site is designed and laid out. It was easy to navigate through. Their contact number was well visible if you need to call them for any quries - which i had in buying the office chair. They k... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As a private buyer, I initially ordered a chair via the internet, but was unsure about the chair dimensions. As a result James Reid invited me to visit the company's warehouse in order to try out... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sent me the wrong version of the product I had ordered, & didn't respond to my email asking for clarification or guidance on how to make it right. In the end I didn't return as I was able to make... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles de bureau
  2. aussi dans
  3. Magasin de meubles

Informations provenant de diverses sources externes

Since 1971 we have been passionate about ergonomics and seating. We carefully select the best chairs from the best manufacturers in the market today.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(1 331)

40 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product, price and service

Great product, good price, personalised post-sales service and team delivered the chair themselves in London to avoid any issues.

28 août 2026
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Réponse de Office Chairs UK

Thank you very much for your order and review. We are a family run businesss, Established in 1971 so I am very pleased to receive feedback on the personalised service that you received.

Noté 5 sur 5 étoiles

Incorrect chair originally sent but the…

Incorrect chair originally sent but the error was remedied really quickly. Chair is absolutely great, so comfortable. Packaging really good.

27 août 2026
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Réponse de Office Chairs UK

Thank you very much for taking the time to write this review and glad we managed to make you happy.

Noté 4 sur 5 étoiles

Ordered a chair

Ordered a chair. It arrived as expected

17 juillet 2026
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Réponse de Office Chairs UK

Many thanks hope you are enjoying your new chair.

Noté 5 sur 5 étoiles

Great product and service

My new chair is comfortable and the order and delivery process went smoothly.

17 juillet 2026
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Réponse de Office Chairs UK

Thank you very much for your order and review.

Noté 5 sur 5 étoiles

Great service that fixed my issue

Had an issue with my order, and James & Humanscale were super helpful and sorted me out with a level of service that I didn't expect. Would trust these guys again.

5 août 2026
Avis spontané
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Réponse de Office Chairs UK

Thank you very much Ben for taking the time to write this review we really appreciate it.

Noté 1 sur 5 étoiles

Charged £100 to cancel order

Bought and paid for an office chair on 28th July and was then sent an email saying that it would only arrive on 4th September. I later sent an email asking to cancel the purchase and was charged a £100 cancellation fee. I have checked and this is not legal as I never even received the goods. What a bunch of greedy charlatons. I will be getting my bank to make a charge back.

20 août 2026
Avis spontané
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Réponse de Office Chairs UK

This order for a customised chair was placed by the customer on the website on the 18th July 2026. We ordered it with the manufacturer and we ask that any changes or cancellations on bespoke items are advised within a reasonable period of 48 hours to avoid any manufacturer charges for parts or manufacturing being carried out. We updated the customer on the expected delivery date on the 29th July. The expected delivery date was during w/c 4th September. We received an email from the customer on the 14th August requesting cancellation of the order. By this time, nearly 4 weeks after placing the order, the factory had received the parts, cut the fabric and had commenced manufacturing. Clearly it is reasonable to expect that there is going to be a cost involved in cancelling after such long way in to the manufacturing process. We advised the customer that there was likely to be a cancellation charge and they advised that they stilled wished to cancel. We are very disappointed with the tone of the accusations made in the customers review as we do our utmost to ensure that we have happy customers but we feel that to cancel a bespoke manufactured item after nearly 4 weeks of placing the order and not expect a charge to be passed on is unfair.

Noté 5 sur 5 étoiles

Nice chair

Ordering process, communications and delivery

17 juin 2026
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Réponse de Office Chairs UK

Thank you very much we are delighted to hear that all went well.

Noté 5 sur 5 étoiles

Excellent chair

Excellent chair! But, just as important, great service by Office Chairs UK, great to deal with. A slight delivery issue was immediately sorted out by then so thanks very much. Very highly recommended.

17 juin 2026
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Réponse de Office Chairs UK

Thank you very much for your order and review. Really appreciated.

Noté 4 sur 5 étoiles

Communication/info could improve, but a happy customer

Communication and info on the website could be a bit more detailed, but otherwise a happy customer. Originally contacted to alter the order which was my mistake getting the wrong model, which they were fast in assuring was no problem correcting. Nothing changed on my account or order invoice, but they shipped out the right items told me through email conversation the tracking for it once it shipped. I did have to ask a few times about a refund on the cost difference, but once I got to the right person it was done quickly, and they also helped with advice on how to get the monitor arms set up correctly once we got them. Admittedly some of the negative reviews had me worried so maybe I was a little anxious about it, but with just a little patience and politeness we got there in the end. Packaged with protection and arrived fast once shipped. Quality monitor arms and overall very happy once all done, thank you for putting up with my pestering about it throughout!

24 juillet 2026
Avis spontané
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Réponse de Office Chairs UK

Many thanks Jay for your order and review. We will look at the communications regarding your order as we want all of our customers to be kept up to date and super happy.

Noté 5 sur 5 étoiles

Fed EX absolutely ruined the experience…

Fed EX absolutely ruined the experience for me. But, Office chairs, and their partner company managed to sort everything out for me in under 24 hours, would use them again

1 mai 2026
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Réponse de Office Chairs UK

I am very sorry about the courier, one that we rarely use. I am delighted to hear that we were able to sort the issue out quickly. Many thanks.

Noté 5 sur 5 étoiles

Easy Company to deal with

Easy Company to deal with, chair arrived on the date it said it would and was well packaged, very happy with the service and the quality of the chair.

20 mars 2026
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Réponse de Office Chairs UK

Thank you very much we try very hard to make each purchase an enjoyment for the customer.

Noté 5 sur 5 étoiles

The person who dealt with me was…

The person who dealt with me was helpful and courteous throughout, and arranged delivery of the chair much sooner than I had expected. The price of the chair was very good compared with some of the other suppliers and it was a pleasure doing business with this company.

20 mars 2026
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Réponse de Office Chairs UK

Thank you very much for your order and review I will pass on your kind comments.

Noté 5 sur 5 étoiles

Great service

The chair I ordered did take a month to arrive, but it was delivered fully assembled to the door in the company's own van. They did email ahead of time to confirm date of delivery. 100% recommended, would buy from them again.

19 mars 2026
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Réponse de Office Chairs UK

Thank you very much I will pass on your positive comments to our delivery team.

Noté 5 sur 5 étoiles

Great company, would highly recommend

Very helpful over the phone; heartened that companies like this still exist - personable, knowledgable, helpful staff providing great customer service and valuable advice. Very pleased with both the company and the product. Thank you!

20 mars 2026
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Réponse de Office Chairs UK

Thank you very much for taking the time to write this lovely review. We are a family run business established in 1971 so it is super to hear your feedback.

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