Incorrect chair originally sent but the error was remedied really quickly. Chair is absolutely great, so comfortable. Packaging really good.
L'entreprise a répondu
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Lisez les avis des autres
Their web site is designed and laid out. It was easy to navigate through. Their contact number was well visible if you need to call them for any quries - which i had in buying the office chair. They k... Voir plus
L'entreprise a répondu
As a private buyer, I initially ordered a chair via the internet, but was unsure about the chair dimensions. As a result James Reid invited me to visit the company's warehouse in order to try out... Voir plus
L'entreprise a répondu
Sent me the wrong version of the product I had ordered, & didn't respond to my email asking for clarification or guidance on how to make it right. In the end I didn't return as I was able to make... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Since 1971 we have been passionate about ergonomics and seating. We carefully select the best chairs from the best manufacturers in the market today.
Coordonnées de contact
Ashley House, ME20 7JZ, Aylesford, Royaume-Uni
- 0345 6001917
- reviews@officechairsuk.co.uk
- officechairsuk.co.uk
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Have placed several orders over the…
Have placed several orders over the years.
There also helpful with spare parts and identification.
Reliable and fast delivery.
Would shop again
20 mars 2026
Réponse de Office Chairs UK
Many thanks Aaron for your continued support.
Réponse de Office Chairs UK
Thank you very much for your order and review.
Excellent customer service
Excellent customer service. Gas cylinder in chair broke 7 years after I bought it from them. Dropped them an email and they got the manufacturer to come out and fix it under the warranty free of charge within a couple of days. Now good as new. Would definitely recommend them!
7 avril 2026
Avis spontané
Réponse de Office Chairs UK
Thank you very much for your kind review and I am very pleased to hear that we were able to help.
Everything worked
Everything worked. When a transaction goes smoothly - good price, easy to order, fast and reliable delivery - all you can say is that sometimes the world works as it should. In this case, the world worked as it should. Very happy.
19 décembre 2025
Réponse de Office Chairs UK
Thank you very much Ian for your order and review. We are delighted with your comments.
Overall really good experience
Overall really good experience, reduced by 1 star because I needed to follow up on delivery times which would have ideally been provided automatically. I would purchase from them again and recommend to others.
19 décembre 2025
Réponse de Office Chairs UK
Thank you for your order and review. I will pass on your comments on the delay in confirming the delivery date. We usually update the users area once we receive the delivery information so we apologise for that delay..
Great communication and item arrived…
Great communication and item arrived exactly when said.
19 décembre 2025
Réponse de Office Chairs UK
Thank you very much for your review we really appreciate it.
Good website Excellent range
Good website
Excellent delivery, driver called to arrange as soon as order was confirmed 👍
19 décembre 2025
Réponse de Office Chairs UK
Thank you very much for your order and review.
A great service from the family…
A great service from the family friendly firm. The gift for my daughter for Christmas was received with delight
19 décembre 2025
Réponse de Office Chairs UK
Thank you very much Susan we are delighted to hear that.
Good product
Good product, delivered on time with clear assembly instructions those being none too common these days.
26 novembre 2025
Réponse de Office Chairs UK
Thank you very much for your order and review I will pass on your positive comments.
Great chair and service
Great chair and service.
From placing an order, getting questions answered and delivery were smooth with everyone.
Chair is comfortable and I am happy with it.
26 novembre 2025
Réponse de Office Chairs UK
Many thanks Alex for your order and review. We are delighted to hear that you had a positive experience.
Réponse de Office Chairs UK
Thank you very much Lesley for your order and review we really appreciate it.
Efficient and excellent personal service…
Efficient personal service and communication prior to delivery via e mail and a clear website that made selecting a suitable chair much easier. Chair personally delivered by the firm punctually.
23 octobre 2025
Réponse de Office Chairs UK
Thank you very much Rob for your order and review. We are a family business so it is great to hear your feedback on the personal service.
Réponse de Office Chairs UK
Thank you very much Dave we really appreciate your order and review.
Great Herman Miller chair
Great Herman Miller chair, very comfortable, it is also a decent size, without being too big, does what it says on the tin. I am happy.
23 octobre 2025
Réponse de Office Chairs UK
Thank you very much Sammy for your order and review and we are delighted to see your feedback.
Sent me the wrong version of the…
Sent me the wrong version of the product I had ordered, & didn't respond to my email asking for clarification or guidance on how to make it right.
In the end I didn't return as I was able to make it work, but wouldn't say customer service was exceptional.
Following the above review, I'm happy to say the old monitor arm has been collected & the correct one dropped off. Thank you for rectifying James & Dean! 🙏
23 octobre 2025
Réponse de Office Chairs UK
I am very sorry to hear this. We have immediately contacted this customer to see if we can be of further assistance or supply any other parts if required.
Following our response above we are very pleased to hear that we have rectified the issue and that the customer now has what he wanted.
Lovely chairs good service
23 octobre 2025
Réponse de Office Chairs UK
Thank you very much for your review and I am very pleased that you like your chairs.
Good communication
A bit of a hiccup in communication to start with, but it was resolved quickly and everything went to plan afterwards. Delivery was slightly later than stated but goods were well packaged and delivered as promised.
23 octobre 2025
Réponse de Office Chairs UK
Thank you very much Jane for your order and review and glad we were able to sort it out for you.
Nice to have bought a quality British product!
Nice to have bought a superb quality British made product!
23 octobre 2025
Réponse de Office Chairs UK
Thank you very much James for buying a UK manufactured Torasen chair and glad to hear you are enjoying using it.
Réponse de Office Chairs UK
Thank you David your review is very much appreciated.
HermanMiller Aeron chair.
Not inexpensive but the only chair that helped my backpain after prolonged sitting was the HermanMiller Aeron chair.
4 décembre 2025
Réponse de Office Chairs UK
Thank you very much Albert for taking the time to write a review. We are very pleased to hear that your Aeron chair is helping you.
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