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Lisez les avis des autres

Noté 5 sur 5 étoiles

Staff I spoke and had communication with were really helpful answered my queries directly and concisely - no waffle or hard sale. After purchase I was kept up to date with the financial and dispatch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A really helpful company. Through work, we purchase many different types of feature pendant lights and as such we have purchased from many different independent companies. Typically there is a patter... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Russell and the team at Olson and Baker have provided fantastic service and attention to detail when we have purchased furniture from them. We have a beautiful walnut dining table that was thoroughly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really lovely company. They rang to check my order after I ordered. I mentioned I wasn’t sure about the cushion covers colour so they sent me samples and allowed me to change my mind about the colou... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Vendeur de meubles en gros

Écrit par l'entreprise

As specialists in designer furniture, Olson and Baker commits to providing a memorable shopping experience for our customers. We pride ourselves on endorsing authentic licensed pieces from the most reputable manufacturers and designers in the world. Our high end furniture and lighting spans from mid-century modern to contemporary styles, and everything in-between. As an independent business, we are able to offer a personalised service, tailored to each customers need. We are passionate about our products, and our small expert team is a well-oiled machine that strives to deliver excellence. We embrace sustainable business practises by supporting local supply chains to minimise our carbon footprint, alongside also having a collaboration with More Trees to plant a tree with every order. Please feel free to reach out to our friendly team if you have any questions about any of our products.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

39 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience overall

Great experience overall.
I was quite surprised when I received a call a few hours after placing my order, they wanted to check I ordered the right item and was comfortable with the lead time. Also followed up with an email a few days after the order was received to ensure I was happy with everything.
I really enjoyed the customer service and will definitely use them again.

31 juillet 2024
Avis spontané
Logo de Olson and Baker

Réponse de Olson and Baker

Thanks Diogo for choosing Olson and Baker, we hope to have the opportunity to work with you again in the future! I'll certainly make sure we give you a good price on your next order!

Warm regards,
James and the Olson and Baker team

Noté 5 sur 5 étoiles

Cross side table

Outstanding service and quality product!

12 août 2024
Avis spontané
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Réponse de Olson and Baker

Thank you Susan!

I hope you're still enjoying your furniture from Case. Thank you for your kind words! If you ever spot anything else you like, feel free to reach out to me directly and I'll make sure you get a good deal.

Best wishes,
James
Co-owner of Olson and Baker

Noté 5 sur 5 étoiles

Nice range of products and amazing…

Nice range of products and amazing customer service

12 août 2024
Avis spontané
Logo de Olson and Baker

Réponse de Olson and Baker

Thank you ever so much for your kind words and support Duncan. It's wonderful to hear that you've had great experiences with us. Please don't hesitate to reach out if you ever spot anything else you love - safe to say you have VIP status here!

Best wishes,
James at Olson and Baker

Noté 5 sur 5 étoiles

Really good customer service

Really good customer service. Only a small order but they were very helpful and even delivered the chairs at a time that suited us. It’s good to support smaller local businesses and we would strongly recommend them.

12 août 2024
Avis spontané
Logo de Olson and Baker

Réponse de Olson and Baker

That's great feedback, thanks Michael! As the co-owner, I'd be more than happy to give you a special deal on your next purchase to further my appreciation.

Thanks again for choosing Olson and Baker!

Warm regards,
James and the Olson and Baker team

Noté 5 sur 5 étoiles

Beautiful furniture and reliable…

Beautiful furniture and reliable service! Great experience and very happy with my order! Can't recommend Olson and Baker enough.

27 juin 2024
Logo de Olson and Baker

Réponse de Olson and Baker

Thanks Britta! That's a lovely review (sorry only just saw it!) Hope the sofa bed is serving you well!! :D

James

Noté 5 sur 5 étoiles

Wonderful customer service

Russell and the team at Olson and Baker have provided fantastic service and attention to detail when we have purchased furniture from them. We have a beautiful walnut dining table that was thoroughly checked over before arriving with us in perfect condition. We also have 2 gorgeous bedside tables and a rather impressive Arco lamp. The items they are able to source not only look great, but are fabulous quality. I would definitely recommend using Olson and Baker

4 juillet 2024
Avis spontané
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Réponse de Olson and Baker

Thanks Kerry! We truly appreciate your support! It's wonderful to hear that you are enjoying your pieces! Hope the house is coming along nicely!!

Warm regards,
James and the Olson and Baker team

Noté 5 sur 5 étoiles

Great service!

I recently made a purchase from Olsenbaker.com, and I couldn’t be happier with the entire experience! The website is user-friendly and has a fantastic selection of products. I found exactly what I was looking for with ease.

The customer service was top-notch. I had a couple of questions about my order, and their team was incredibly responsive and helpful, providing detailed answers and ensuring I felt confident in my purchase.

My order arrived promptly and was beautifully packaged. The quality of the items exceeded my expectations—they are well-made and exactly as described on the site. It’s clear that Olsenbaker.com values both their products and their customers.

Overall, I’m extremely satisfied with my purchase and will definitely be shopping here again. Highly recommend Olsenbaker.com for anyone looking for quality products and excellent service!

1 mars 2024
Avis spontané
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Réponse de Olson and Baker

Hey Martin,

Thanks so much for your kind words! It means a lot to us to hear that you're pleased with your order. We truly appreciate your support. If you ever spot anything else you like, feel free to reach out - as the co-owner, I'd love to give you a special offer! Hope you're still enjoying your pieces at home!

Best,
James

Noté 5 sur 5 étoiles

A great product from an excellent company.

We love the Burnell two-seater sofa in a wool mix navy fabric. It's very well made & superbly finished. Ordering was a breeze. The delivery process was very smooth and helpful. A great product from an excellent company.
John Seaman, Beverley.

8 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Great quality

I purchased a sofa from OB for my new home and the quality of not just the product but also the service and delivery was impeccable! I will now be purchasing more lounge elements to create the dream space.

9 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Outstanding

Purchased 2 x pendent lights and a floor standing lamp.
The quality of their luminaires and their seamless purchasing experience was outstanding. I will be returning.

10 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Dining table

I recently purchased the ethnicraft slice dining table and I was unsure to what dining chairs would go well, the guys found me loads of options and I ended up going for some eames dining chairs which are fantastic. The team made it so simple, delivery was quick and I am already planning my next purchase.

23 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

A great experience

Had a great experience with Olson and Baker. Delivery was smooth, the product was exactly as described and the customer service representatives were top notch. Will absolutely be shopping with them again.

6 juin 2024
Avis spontané

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