Receive my merch in an efficient & timely manner. This particular item I couldn’t find at any beauty supply store here in west palm beach. I wanted it so bad I just ordered it . The unicorn braiding h... Voir plus
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Lisez les avis des autres
I spoke with Zach and he was so helpful!!! My daughter has alopecia and wears a wig every day so Zach provided me with assistance to ensure we could order a wig that is economical yet looks like real... Voir plus
L'entreprise a répondu
do not order from this website, very sketchy. they don’t respond to emails and forwards all calls to voicemail. order randomly cancelled and money has not been refunded, placed a second order and the... Voir plus
Paid for 2 day shipping. Didn’t receive tracking info or package until after I disputed with PayPal. The people from customer service online chat lied to me then ignored me the next day. You can’t rea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
A Florida based, family-owned, and run Online Beauty Supply portal since 2017. We work with selected and best quality Wigs, Hair Extension, Braiding Hair Brands with focus on providing best customer service in the business.
Coordonnées de contact
Miami, Florida, 33168, Miami , Etats-Unis
- 786 822 5345
- hello@onebeautyworld.com
- onebeautyworld.com
2,6
Bas
334 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My product was out of stock and it took…
My product was out of stock and it took a while to get. However, I was updated through email by the customer service supervisor, Blake, of the issue which I appreciated.
3 mars 2023
Réponse de Onebeautyworld.com
Thank you so much for your glowing review! We are thrilled to hear that our representative was able to provide you with exceptional service. We take great pride in ensuring that our team members are knowledgeable, friendly, and able to assist our customers with any questions or concerns they may have.
Your kind words mean a lot to us, and we will be sure to pass along your compliments to our best representative Mr. Blake. We believe in recognizing and rewarding outstanding performance, and your feedback helps us to do just that.
Once again, thank you for taking the time to share your experience with us. We appreciate your business and hope to continue serving you in the future.
Best regards,
April 19 - March 6 And Still No Order
I would love to have my order to review, but I have not received it yet. I placed the order on February 19th. It is March 6th and I still do not have it. If this is the normal pace of placing and receiving an order with this company, I will not be ordering again. That being said, I have been in contact with Coustomer Service and they are very responsive. Nonetheless, I still do not have my order.
3 mars 2023
Blake flowers did wonderful on the…
Blake flowers did wonderful on the customer service .
1 mars 2023
Avis spontané
Réponse de Onebeautyworld.com
Thank you so much for your glowing review! We are thrilled to hear that our representative was able to provide you with exceptional service. We take great pride in ensuring that our team members are knowledgeable, friendly, and able to assist our customers with any questions or concerns they may have.
Your kind words mean a lot to us, and we will be sure to pass along your compliments to our best representative Mr. Blake. We believe in recognizing and rewarding outstanding performance, and your feedback helps us to do just that.
Once again, thank you for taking the time to share your experience with us. We appreciate your business and hope to continue serving you in the future.
Best regards,
My grandmother has been wearing the…
My grandmother has been wearing the same wig style since around 2010 and a few years ago it discontinued I searched states over and online and could not find it. However I found it on this website and was skeptical I would get it and I got all 3 I ordered! It is so bad that I have the brand style and color memorized lol.
9 janvier 2023
Avis spontané
Réponse de Onebeautyworld.com
Thank you so much for taking the time to leave us a glowing 5-star review! We're thrilled to hear that you're happy with the product and we appreciate your support. Hopefully your grandmother will enjoy her hair :)
Thanks for choosing OneBeautyWorld. We hope to continue exceeding your expectations in the future.
Best regards,
Superior Quality Products
Superior Quality Products! Excellent hands on customer support! 3rd Rod I've bought Great Company!!!
23 février 2023
Avis spontané
Réponse de Onebeautyworld.com
Thank you for taking the time to share your positive experience with our customer service team. We are thrilled to hear that we exceeded your expectations and provided you with the level of service that you deserve.
We pride ourselves on delivering exceptional customer service, and it is always great to receive such positive feedback from our customers. Your satisfaction is our top priority, and we are committed to ensuring that every interaction with our team is a positive one.
Thank you again for choosing OneBeautyWorld, and we look forward to serving you in the future.
Buyer Beware
I placed an order with this company on Feb. 4th, 23. I gave them 2 stars because I did receive a response from B. Flowers regarding my order. Unfortunately what was promised didn't happen. I haven't received an email regarding my order yet and have no clue what they are doing. I rather make my purchases at a store but this product the store doesn't have. I'm in the neighboring state to Florida and it shouldn't take over 2 weeks for me to receive an order from Florida. What really gets me is that my emails are now failing when I send them to Blake Flowers. I feel this company's not legit. I paid through PayPal, so I will contact them regarding this company and getting a refund.
16 février 2023
Avis spontané
Réponse de Onebeautyworld.com
Thank you so much for your positive review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's wonderful to hear that we were able to meet your expectations. We appreciate your support and look forward to serving you again in the future. Thank you for choosing OneBeautyWorld.Com!
I ordered my item on January 24
I ordered my item on January 24, 2023 and did not receive it until Feb 2 9, 2023. The hair did not look like the display photo at all.
3 février 2023
Réponse de Onebeautyworld.com
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
Blake was very helpful and immediately…
Blake was very helpful and immediately responsive to my inquiries and needs. Thank you.
10 février 2023
Avis spontané
Réponse de Onebeautyworld.com
Thank you so much for your positive review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's wonderful to hear that we were able to meet your expectations. We appreciate your support and look forward to serving you again in the future. Thank you for choosing OneBeautyWorld.Com!
I have been waiting for the hair too…
I have been waiting for the hair too get shipped,it took 2 weeks to ship two wigs and I still don't have a ETA yet.I will not be ordering from this place again.
8 février 2023
Réponse de Onebeautyworld.com
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
Very responsive in communication
Very responsive in communication. Thank you!
8 février 2023
Avis spontané
Réponse de Onebeautyworld.com
Thanks for the positive feedback! We're glad to hear you had a great experience and appreciate your support. Looking forward to serving you again! Thank you for choosing OneBeautyWorld.Com!
I PLACED A ORDER TWO WEEKS AGO AND I…
I PLACED A ORDER TWO WEEKS AGO AND I HAVE NOT GOTTEN A CONFORMATION EMAIL YET SO I CANT EVEN TRACK MY PACKAGE I HAVE SENT OVER 6 EMAILS AND STILL HAVE NOT GOTTEN ANY RESPONSE THIS IS REALLY STARTING TO GET ON MY NERVES REAL FAST I HAVE CONSTANTLY TRIED AND TRIED TO CONTACT THEM AND HAVE NOT HEARD A WORD FROM THEM. IAM NOT PLEASED WITH THIS COMPANY CUSTOMER SERVICE IS AW3FRUL YOU CANT EVEN GET IN TOUCH WITH THEM I NEED TO KNOW WHATS GOING ON WITH MY ORDER
6 février 2023
Avis spontané
Réponse de Onebeautyworld.com
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
Réponse de Onebeautyworld.com
Thanks for the positive feedback! We're glad to hear you had a great experience and appreciate your support. Looking forward to serving you again! Thank you for choosing OneBeautyWorld.Com!
I was happy with the products I…
I was happy with the products I received. I received it in a timely matter and the products were great. I will use them again.
30 janvier 2023
Avis spontané
Réponse de Onebeautyworld.com
Thank you so much for your positive review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's wonderful to hear that we were able to meet your expectations. We appreciate your support and look forward to serving you again in the future. Thank you for choosing OneBeautyWorld.Com :)
Terrible communication from customer service
I placed the order on Dec. 23rd for express delivery. I had to initiate communication to company before they let me know items were on back order. Again, I had to communicate to them to get a refund for the express charges and a status on product. February 2nd, 6 weeks later, still no product delivery.🤨
23 décembre 2022
Réponse de Onebeautyworld.com
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
It took to long for my order to ship
It took to long for my order to ship. And there is no real contact number
24 janvier 2023
Réponse de Onebeautyworld.com
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
Blake Flowers was very helpful and did…
Blake Flowers was very helpful and did an excellent job at keeping me in the loop regarding my order. It was very easy to order on the One Beauty website and I like the variety of payment options. Unfortunately, the product I wanted is on a manufacturer delay so the order could not be fulfilled. However, I was very grateful for the ease of the company providing me with options on how to navigate moving forward and ultimately refunding without hassle as it was neither their fault nor mine. I will definitely check back. I would give 5 stars, but was unable to verify their actual products. However, if their products are as good as their customer service I'm sure they're great and would likely be a 5.
25 janvier 2023
Avis spontané
Réponse de Onebeautyworld.com
Thanks for the positive feedback! We're glad to hear you had a great experience and appreciate your support. Looking forward to serving you again! Thank you for choosing OneBeautyWorld.Com :)
I have contacted the company numerous…
I have contacted the company numerous times and still haven’t received a response. I haven’t received tracking or anything for my wig . The communication is horrible most likely would not purchase here again.
25 janvier 2023
Avis spontané
Réponse de Onebeautyworld.com
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
Still have not received my package
20 janvier 2023
Réponse de Onebeautyworld.com
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
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