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Noté 5 sur 5 étoiles

I was looking for a media wall with a fireplace and some of the quotes I got were ridiculous which is when I found the Online-Bedrooms. The fireplace media walls they offer was exactly what I was look... Voir plus

Noté 3 sur 5 étoiles

Sold build for a floating media wall with bookshelves, but instructions are not as straight forward as they should be. They are general instructions. Whilst the support by phone helped a lot i... Voir plus

Noté 5 sur 5 étoiles

I can highly recommend online bedrooms. We purchased a media unit, and the ordering process was very straightforward. We had a consultation meeting with Jamie, who was very helpful and supportive whe... Voir plus

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Noté 5 sur 5 étoiles

I used this company as I wanted a media wall but I specifically wanted a blue one which wasn't in their catalogue. I reached out to discuss what I wanted and there were other colours available incl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de meubles encastrés
  2. aussi dans
  3. Fabricant de meubles
  4. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

At Online Bedrooms, we believe fitted furniture should fit your space - and your life. That’s why our wardrobes and storage solutions are genuinely made-to-measure, delivered in as little as 4 weeks, and designed for easy self-assembly or expert installation. With step-by-step guidance, a free design service and up to 15 years’ warranty, we make it simple to create stylish, space-maximising furniture that’s built to last. Our team is here to help every step of the way - just check out our reviews to see how much our customers love the results.


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4,5

Excellent

TrustScore 4.5 sur 5

745 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(745)

129 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Would highly recommend this company

Would highly recommend this company. It's easy to talk to a person and every person spoken to was helpful from design to customer service . The actual product is great quality and delivered on time . It was fairly easy to assemble and we aren't experts . Very happy with the end result especially for the price

7 juin 2026
Avis spontané
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Réponse de Online Bedrooms

Thank you so much for taking the time to leave us such a wonderful review.

We're delighted to hear that you had a positive experience from start to finish and that our design and customer service teams were able to support you throughout your project. It's especially rewarding to know you found the furniture straightforward to assemble, even without prior experience, and that you were impressed with the quality and value.

We hope you enjoy your new furniture for many years to come, and thank you once again for choosing Online Bedrooms!

Noté 5 sur 5 étoiles

Outstanding Media Wall unit for a reasonable price.

Very easy to order the Wall media that suited our needs. We were kept informed of progress during the manufacturing process. The delivery was painless and as advised.
There were a lot of packages so you need a lot of room prior to assembly.
I found the assembly instruction confusing so be very careful and double check every part of the assembly before actually doing it.NB my son-in-law who like me is an engineer also purchased a Wall Media unit and he made the same assembly errors as I did.
Tip - you do need a soft mallet and I would recommend (as recommended by the supplier) Glass suckers for the shelves.

18 juin 2026
Avis spontané
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Réponse de Online Bedrooms

Thank you for taking the time to leave such a detailed review.

We're delighted to hear that you found the ordering process straightforward and that our team kept you informed throughout the manufacturing process. It's also great to know your delivery arrived as expected and went smoothly.

We really appreciate your honest feedback regarding the assembly instructions. We're always looking for ways to improve the installation experience, and comments like yours are invaluable in helping us identify where additional clarity can make a difference. We'll be sure to share your feedback with our product team for review.

Thank you as well for sharing your helpful tips about using a soft mallet and glass suction, they're great recommendations that many future customers will find useful.

We hope you're delighted with your finished media wall and thank you once again for choosing Online Bedrooms.

Noté 5 sur 5 étoiles

Amazing Wardrobes

From start to finish my experience with online bedrooms has been excellent, they were quick to answer any of my queries and I was able to choose and measure up for my wardrobes easily. The finished wardrobes at over 4m wide look amazing and I am so pleased. The look and finish is very high quality, even my chippy was impressed.

26 juin 2026
Avis spontané
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Réponse de Online Bedrooms

Thank you so much for your fantastic 5-star review.

We're delighted to hear that you had an excellent experience from start to finish. Providing clear communication and support throughout the design process is something we pride ourselves on, so it's wonderful to know that our team was able to answer your questions quickly and make measuring and ordering your wardrobes a straightforward experience.

It's especially rewarding to hear how pleased you are with your finished wardrobes. A 4-metre installation certainly makes a statement, and we're thrilled that both you and your carpenter were impressed by the quality and finish.

Thank you once again for choosing Online Bedrooms and for taking the time to share your experience. We hope you enjoy your new wardrobes for many years to come.

Noté 5 sur 5 étoiles

Love my wardrobe

The experience with online - bedrooms was actually flawless.At first we were skeptical to order online but it turned out to be the best decision. From placing the order, with the help of Jonathan to delivery and installation. We are really happy with the quality of the wardrobes, colours options and not least the price.
I would recommend online-bedrooms to anyone who wants quality furniture at a good price.

12 juin 2026
Avis spontané
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Réponse de Online Bedrooms

Thank you so much for your wonderful 5-star review.

We're delighted to hear that your experience with Online Bedrooms was flawless from start to finish. We completely understand that ordering fitted furniture online can feel like a big decision, so it's fantastic to know that we exceeded your expectations and gave you confidence throughout the process.

We're especially pleased to hear that Jonathan was able to support you with your design, and that you're so happy with the quality of your wardrobes, the colour options and the value for money they offer.

Thank you for your recommendation—it truly means a great deal to the whole team. We hope you enjoy your new wardrobes for many years to come!

Noté 5 sur 5 étoiles

Very professional company would highly recommend the

This company were very professional and experienced in the designing of our new media wall. We visited their showroom/factory and were made to feel very welcome. The quality of the product is extremely good and was easy to install. The delivery arrangements went to plan with no problems. I would highly recommend this company.

12 mai 2026
Avis spontané
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Réponse de Online Bedrooms

Thank you for your wonderful review and for recommending Online Bedrooms.

We're delighted to hear that you enjoyed your experience from start to finish, from visiting our showroom and factory to receiving your completed media wall. It's great to know that our team made you feel so welcome and that you were pleased with the quality of the product and how straightforward it was to install.

We're also pleased that your delivery went smoothly, as we know how important a seamless experience is.

Thank you once again for your kind words. We hope you enjoy your new media wall for many years to come, and we truly appreciate your recommendation.

Noté 5 sur 5 étoiles

Media Wall

From the start, the company were very supportive with my request for a media wall. I chose a design, added some modification and they came back to me very quickly with a plan
Every question I asked however trivial got an immediate response
Delivery was arranged with the utmost flexibility and the driver very helpful when it arrived
Unit is made to measure so I would advise a professional fitter to ensure you get the best build
Really happy with the end result and very pleased with online bedrooms as a whole

13 juin 2026
Avis spontané
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Réponse de Online Bedrooms

Thank you for your wonderful review.

We're so pleased to hear that you had a positive experience from your initial enquiry right through to the finished installation. Our team takes great pride in providing helpful advice, responding quickly to questions and working closely with customers to create a design that perfectly suits their space, so it's fantastic to know this made a difference.

It's also great to hear that your delivery went smoothly and that our driver was able to assist on the day.

Thank you for highlighting the importance of a quality installation. As every media wall is made to order, taking care during assembly, or using a professional fitter where preferred, helps ensure the best possible finish.

Most importantly, we're delighted that you're so happy with your completed media wall. Thank you for choosing Online Bedrooms and for taking the time to share your experience. We hope you enjoy it for many years to come.

Noté 5 sur 5 étoiles

Brilliant concept

Brilliant concept. Wardrobes are genuinely made to measure. I got Taskrabbit to come and do the assembly and then half a day with a carpenter to do the finishing off. The wardrobes use every inch of available space and Jonathan was so helpful with the design work. Highly recommend. The only downside is they don’t have a huge range of door styles but I couldn’t find any other company that provided anything close to what online bedrooms do at an affordable price.

26 mars 2026
Avis spontané
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Réponse de Online Bedrooms

Thank you so much for taking the time to leave such a thoughtful review.

We're delighted to hear that you're pleased with your new wardrobes and that our made-to-measure concept allowed you to make the most of every inch of your available space. It's also wonderful to know that Jonathan was able to help bring your vision to life through the design process.

Thank you for your feedback regarding our range of door styles. We really appreciate you sharing your thoughts, as customer feedback plays an important role in helping us develop and improve our product offering.

We're so pleased you found our solution to be both unique and affordable, and we hope you enjoy your new wardrobes for many years to come.

Thank you once again for your recommendation!

Noté 5 sur 5 étoiles

a lot more substantial than I expected and the workmanship was first class.

They always answer emails in a professional manner.

Any questions I asked they provided me with great answers.

They come across as very friendly.

Their product i bought was great, well manufactured and easy to install. It was a lot more substantial than I expected and the workmanship was first class.

I would highly recommend them .

A quick shout out to the delivery service they used... fantastic, very friendly and nothing was too much trouble.

24 juin 2026
Avis spontané
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Réponse de Online Bedrooms

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that you had a positive experience with both our team and our products. Providing friendly, professional service and ensuring our customers receive the information they need is something we take great pride in, so it's fantastic to know this came across throughout your journey with us.

We're especially pleased that you were impressed with the quality, workmanship and ease of installation of your purchase. We work hard to deliver products that not only look great but exceed expectations in terms of durability and craftsmanship.

A special thank you for recognising our delivery partners too. We'll be sure to pass on your kind comments, as we know how important a smooth and friendly delivery experience is.

Thank you once again for your recommendation and for choosing Online Bedrooms. We hope you enjoy your furniture for many years to come.

Kind regards,

The Online Bedrooms Team

Noté 4 sur 5 étoiles

Very happy with the product

Very happy with the product. The instructions should be clearly, especially the shelf units

22 juin 2026
Avis spontané
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Réponse de Online Bedrooms

Thank you for taking the time to give us some feedback following your project installation Martin.

Glad you are happy with the product. Will pass on your comments to the team regarding the instructions. It's feedback like this that helps us improve the service we offer to valued customers like yourself.

Noté 5 sur 5 étoiles

Great communication from ordering to…

Great communication from ordering to delivery. Very flexible approach from them until we were completely happy with the whole design.
Top quality product at a competitive price compared to others in the market.

18 mai 2026
Avis spontané
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Réponse de Online Bedrooms

Thank you for such great feedback Jason. We will pass this on to the team members you worked with on this project! Enjoy your new living space and thank you for choosing Online Bedrooms.

Noté 5 sur 5 étoiles

Very simple process and I was kept up…

Very simple process and I was kept up to date throughout production and delivery.
Follow up from Company after completion

24 avril 2026
Avis spontané
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Réponse de Online Bedrooms

Thank you for taking the time to leave us a review.

We're pleased to hear that you found the process simple and straightforward, and that our team kept you informed throughout production and delivery. Clear communication is something we pride ourselves on, so it's wonderful to know this contributed to a positive experience.

Thank you for choosing Online Bedrooms, and we hope you're delighted with your new furniture.

Kind regards,

The Online Bedrooms Team

Noté 5 sur 5 étoiles

A great product which was easy for me…

A great product which was easy for me to install saving me a lot of money, the online videos and written instructions were very helpful. Good customer service and communication from the designer and brilliant support to rectify a mistake I made!

8 juin 2026
Avis spontané
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Réponse de Online Bedrooms

Thank you for your wonderful review.

We're delighted to hear that you found the installation process straightforward and that our videos and written guides helped you complete your project with confidence while saving money. Providing clear support throughout the journey is incredibly important to us, so it's great to know our designer and customer service team were able to assist and help resolve the issue quickly when needed.

Thank you for choosing Online Bedrooms. We hope you enjoy your new furniture for many years to come.

Kind regards,

The Online Bedrooms Team

Noté 5 sur 5 étoiles

Highly recommended

Great customer service (sizing, communication, delivery) and an excellent product. Highly recommended.

12 juin 2026
Avis spontané
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Réponse de Online Bedrooms

Thank you for taking the time to share your feedback, Keith.

We're delighted to hear about your experience and will be sure to pass your comments on to the team.

Enjoy your newly transformed space — we hope you love it for many years to come.

Noté 3 sur 5 étoiles

Quality and designer assistance were…

Quality and designer assistance were amazing really can't fault them at all, the finished install looks fab! however there were issues around how to build and finding out which pieces went with what. It was very much like winging it and could have benefitted from a detailed plan for the unit to show how to build like a standard flat pack would come with.

6 juin 2026
Avis spontané
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Réponse de Online Bedrooms

Thank you for taking the time to share your feedback.

We're delighted to hear that you were pleased with both the design service and the quality of your finished furniture. It's wonderful to know that the final installation looks fantastic.

We also appreciate your comments regarding the assembly process. Feedback like yours is invaluable, and we're continually looking at ways to improve the support and guidance we provide to both customers and installers.

Thank you again for choosing Online Bedrooms. We hope you enjoy your new furniture for many years to come.

Noté 5 sur 5 étoiles

Great experience from start to finish…

Great experience from start to finish furniture was ready within the allocated plan great instructions and quality furniture

22 mai 2026
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Réponse de Online Bedrooms

Thank you for choosing Online Bedrooms Susanne and for such valued feedback. Enjoy your new space!

Noté 1 sur 5 étoiles

Instructions the worst I have ever seen!

When my son, a competent DIY’er came down to put together my bedroom media unit, we thought he would be able to construct it in a day. WRONG! The instructions are awful. There are pictures of parts with no mention of what they are called so a lot of the time you just have to guess and if you guess incorrectly you have to remove them and that is very difficult. My son has so far spent two days trying to build this and I’m sure it will take one more day (which incidentally I notice another reviewer has said).

4 juin 2026
Avis spontané
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Réponse de Online Bedrooms

Hi Angie

We are sorry to hear that your son didn't find the instructions helpful.

All of our assembly instructions are available online prior to purchase, and we also provide step-by-step tutorial videos to support the process. If there are any areas that are unclear, our team is always on hand to help with assembly questions and provide additional guidance.

Please don't hesitate to get in touch if there's anything we can assist with.

Noté 5 sur 5 étoiles

Highly recommend

The staff were friendly, informative and offered real expertise and guidance where needed.

Delivery was clear and precise which again helps the process, the quality of the product is amazing and the likeness to the website was spot on something not all companies do.

Overall amazing service and amazing quality, would happily use these guys again.

18 mai 2026
Avis spontané
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Réponse de Online Bedrooms

Thank you for taking the time to leave such wonderful feedback, Sean.

We're delighted to hear you had a positive experience with us, and your kind comments will be shared with the team.

Thank you for choosing Online Bedrooms. We truly appreciate your support and hope you enjoy your new furniture for many years to come.

Noté 1 sur 5 étoiles

Penny Wise & Pound Foolish

Penny wise and pound foolish. Not at all as described. This is sold as DIY, but it's not. Cutting is required, but they don't tell you that up front, and you need a professional to install. The senior customer support man was more interested in proving his point than helping to solve a customer problem when things went pear-shaped. Go elsewhere.

4 mai 2026
Avis spontané
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Réponse de Online Bedrooms

Hi Alejandra, thank you for your feedback.

We're sorry the experience didn't meet your expectations.

Many customers choose to install our products themselves, and our assembly instructions are available online and shared at the point of purchase. These instructions also highlight where cutting may be required during installation.

We hope this provides some helpful clarification.

Noté 5 sur 5 étoiles

Media sideboards

Ordered a media sideboard with fire , amazing quality when arrive and looks fabulous in our living room !! Customer service was second the none would definitely recommend this company !!

9 mai 2026
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Réponse de Online Bedrooms

Thank you for taking the time to give us such great feedback Ruth! Enjoy your new media wall and thanks for choosing Online Bedrooms.

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