Tried other sites, but didn't bur from them . None others asked enough health question which made me feel uneasy. Boots online asked more in depth health questions. The only downside side to the sit... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
My experience with boots online doctor has been nothing but exceptional. They have been friendly, kind, reassuring and very informative. I was struggling with which company to go with and I’m so glad... Voir plus
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Everything i needed was provided with clear instructions. I have been using Mounjaro for 3 weeks and so far have lost 6 pounds. Taking the injections has reduced my appetite. I have been eating smalle... Voir plus
L'entreprise a répondu
They have taken my money for coaching, not provided the service or medication and refusing a refund. The coaching was an add-on to the medication, which for reasons unknown they refused to dispe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Boots Online Doctor
Écrit par l'entreprise
Health shouldn’t have to wait. With the Boots Online Doctor, it doesn’t have to. Simply go online at a time that suits you and order prescription treatments and home test kits. With pick up in store or free home delivery for most medicines, it’s healthcare without the hassle.
Coordonnées de contact
Royaume-Uni
- onlinedoctor.boots.com
Convenient care without the hassle
4,3
Excellent
4 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Very responsive to queries
Very responsive to queries, provides all the information you need. Generally, very efficient.
13 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse : Boots Online Doctor
We appreciate your feedback! We're really pleased you found our service to be speedy.
Thank you for choosing Boots Online Doctor! :)
Fabulous service
15 avril 2026
Réponse : Boots Online Doctor
We appreciate your feedback Kristina! We're really pleased you found our service to be Fabulous.
Thank you for choosing Boots Online Doctor! :)
Easy service to access
Easy service to access, quick turnaround, so very positive.
Pharmacy itself didn't notify that prescription was ready for collection but logged on to check....
18 avril 2026
Réponse : Boots Online Doctor
We're glad you found our service easy to access and quick Gareth. We appreciate your feedback as it helps us improve. Thanks for letting us know.
Thanks for using Boots Online Doctor! :)
Great service from boots online doctor
Great service from boots online doctor, the help line is useful and encouraging
15 avril 2026
Réponse : Boots Online Doctor
We're happy to hear you found Boots Online Doctor helpful and the helpline encouraging Allison. We appreciate your feedback and are glad we could provide a great service!
Thanks for using Boots Online Doctor! :)
Convenient and easy to use
Boots Online Doctor is a convenient and straightforward service for accessing healthcare advice and treatments without needing a GP appointment. The platform is easy to use, with clear questionnaires that guide you through your symptoms or needs. Prescriptions, when approved, can be delivered to your home or collected in-store, which adds flexibility.
2 mars 2026
Réponse : Boots Online Doctor
We're happy to hear that you found our online doctor service convenient and straightforward. It's great to know the platform was easy to use and that you appreciated the prescription delivery options. Thank you for your positive feedback!
Thanks for using Boots Online Doctor! :)
Réponse : Boots Online Doctor
We appreciate your feedback John! We're really pleased you found our service satisfactory.
Thank you for choosing Boots Online Doctor! :)
Réponse : Boots Online Doctor
We appreciate your feedback Amanda! We're happy to know that you found the process easy and quick, and the information helpful.
Thanks for using Boots Online Doctor! :)
Online Doctor
Great appointment online. No time waste. Got prescription and doctor’s video explanation.
16 avril 2026
Réponse : Boots Online Doctor
We're happy to hear you had a great online appointment and that you received your prescription and doctor's video explanation without any wasted time David.
Thanks for choosing Boots Online Doctor!
Great personal experience from start to…
Great personal experience from start to acceptance during my request for medication.
18 avril 2026
Réponse : Boots Online Doctor
We're happy to hear that you had a great personal experience and that your request for medication was accepted Mick. We appreciate you taking the time to share your positive feedback!
Thanks for using Boots Online Doctor! :)
Speedy and knowledgeable service
15 avril 2026
Réponse : Boots Online Doctor
We appreciate your feedback Jackie! We're really pleased you found our service speedy and knowledgeable.
Thanks for using Boots Online Doctor! :)
Easy to use service
Easy to use service. Feel well supported and safe throughout the process.
25 mars 2026
Réponse : Boots Online Doctor
We're so glad to hear that you found the service easy to use and felt supported and safe throughout your experience Colin. We appreciate your feedback!
Thanks for using Boots Online Doctor! :)
Easy Consultation
Consultation was easy and I was prescribed the medication I asked for. Only thing I would suggest is completing the consultation about 10 days before you go on holiday, if you are, since it can take a while for your prescription to arrive, once prescribed, via post - though I did order around Easter so take into account when the postal service will be busy or on less hours etc
18 avril 2026
Réponse : Boots Online Doctor
We're happy to hear that your consultation was easy and you received the medication requested Rose. Thank you for the suggestion about ordering prescriptions well in advance of holidays, especially considering postal service schedules. We appreciate your feedback!
Thanks for using Boots Online Doctor! :)
Réponse : Boots Online Doctor
We're happy to hear that you received your delivery quickly Kayleigh. Thank you for your positive feedback; we appreciate it.
Thanks for using Boots Online Doctor! :)
The staff were so understanding and…
The staff were so understanding and patient. The service was outstanding and the delivery was so quick I have recommend this service to all my friends.
15 avril 2026
Réponse : Boots Online Doctor
We're so glad to hear that you found our staff understanding and patient Nicola! We appreciate you recommending our service to your friends and are happy that you received outstanding service with quick delivery.
Thanks for using Boots Online Doctor! :)
Easy online process
15 avril 2026
Réponse : Boots Online Doctor
We're so glad to hear that you found the service easy to use Toni. We appreciate your feedback!
Thanks for using Boots Online Doctor! :)
Do not pick Boots for your weight loss journey!
Terrible communication
Long waiting times
Disgusting customer service from the complaints manager!
Do yourself a favour, do not choose Boots!
17 avril 2026
Réponse : Boots Online Doctor
Thank you for your review Angela. We’re really sorry to hear about your experience — this isn’t the level of service we want any of our customers to receive.
Please rest assured that we’re taking this seriously and will do everything we can to resolve the issue for you. A member of our team will be in touch via your account very soon.
We truly appreciate your patience, and we’re sorry again for the inconvenience caused.
Thanks for using Boots Online Doctor!
Excellent and quick service
17 avril 2026
Réponse : Boots Online Doctor
Thank you for your positive feedback Malcolm! We're really pleased you found our service excellent and quick.
Thank you for choosing Boots Online Doctor!
Réponse : Boots Online Doctor
Thank you for your positive feedback Derrick! We're so glad it was easy to contact us and that you had a hassle-free experience.
Thanks for choosing Boots Online Doctor! :)
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