Banner for Open Fibre

Open Fibre Avis 

180
•
TrustScore 3 sur 5

3,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Good service until something goes wrong then they just don't seem to care or even bother responding to logged faults. Our broadband has currently been down for 3 days and no one has attended or even a... Voir plus

Noté 1 sur 5 étoiles

Early hours thursday 2am-6am apparently was doing a maintenance.. woke up to no internet 2 days now Still no internet and all open fibre are saying is its been passed on to home telecom to be sorted... Voir plus

Noté 5 sur 5 étoiles

Engineer arrived and router arrived on agreed date. All ran smoothly and instantly had a great connection with fantastic speeds. The next day however we ran into some problems with the connection. It... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fibre just came to this area and was eager to leave sky broadband, from beginning to end the service has been above and beyond install was quick, prompt and efficient. Had an initial router issue whic... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

Built to handle all your WiFi needs

Perfect for streaming, gaming, work, and learning

3,0

Moyen

TrustScore 3 sur 5

180 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,0

Tous les avis

(180)

3 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good installed even before the…

Very good installed even before the agreed Upon day and luke who delivered the router was polite and courtious

13 juin 2023
Avis spontané
Logo de Open Fibre

Réponse de Open Fibre

Thank you Adam, we'll ensure Luke hears about your kind words.

Noté 4 sur 5 étoiles

Customer focused and cheaper than kcom

Update16th October
Ms3 (the network provider) has ran out of static ip addresses so you are stuck behind cgnat.

Ms3 also give public ip's a type of business and not residential for residential customers, I have been blocked by Disney+ as they see my ip as a vpn but after getting in touch with Disney they cleared my ip address but they said it will happen again.

Been having disconnections recently hope they become more stable soon.

This is not the fault of open fiber but there wholesalers fault, over all open fiber are a good small company that is operating in a saturated market.

‐‐--------------------------------

Hand delivered router for that personal touch, this shows how customer focused they are.

Responsive to emails and on the phone, they are knowledgeable about there products and technical know-how.

After testing for the past month I resulted with a low ping between 8-12ms and little to no jitter even when transfering large files from several devices at the same time.

I currently require a static external IP address and they are working on that request, I will be super pleased when i gain a static IP address as I run my own email server and websites.

In conclusion I would happily recommend this company over kcom, they are customer focused and cheaper (and and more technically knowledgeable).

One thing I did knowtest that was odd is that ms3 networks the wholesaler, gave me a data center ip address instead of a residential ip address but that should not effect the majority of customers and is easy for the wholesaler to rectify.

6 juin 2023
Avis spontané
Logo de Open Fibre

Réponse de Open Fibre

Hi Liam, thank you very much for your kind words, we hope you're a customer for many years to come.

Noté 5 sur 5 étoiles

All installed and already very…

All installed and already very impressive.
The installation was so clean and tidy, spotless infact and that's both internally and externally 👌.
Very professional.
I have just carried out my first speed test too 😳 rapid with almost zero jitter.
Averaging around 550 mb/s for both upload and download.
I have never witnessed speeds like these from my previous supplier in the 15 or so years of been with them.
Made a saving of £21 a month too whilst increasing my package from a 400mb deal to 1000mb deal.
Highly recommended.

1 juin 2023
Avis spontané
Logo de Open Fibre

Réponse de Open Fibre

Thanks Boz, we're delighted that youre happy with the speeds and installation.

Noté 5 sur 5 étoiles

Top lad in support at Open-Fibre

I'd been struggling with the MS3 website to book a slot because of some issue with their website. So I called Open-fibre and Jack P at open fibre sorted me out. It took a few calls and emails back and forth but he managed to sort it out for me and wrote me up a contract. so thanks jack

he's a top lad lol

30 mai 2023
Avis spontané
Logo de Open Fibre

Réponse de Open Fibre

Thanks Jack, ill make sure Jack P is aware of your kind words!

Noté 5 sur 5 étoiles

Fantastic all round from Open Fibre

Fantastic all round from Open Fibre. Massively improved our internet speed and fantastic customer service from Luke and the team. Quick, easy install and quick turnaround. Very highly recommended.

18 mai 2023
Avis spontané
Logo de Open Fibre

Réponse de Open Fibre

Thanks Donna, we'll make sure Luke hears about your kind words!

Noté 5 sur 5 étoiles

Great communication and service

Great communication and service. Would definitely recommend. Luke was very helpful and offered good advice.

17 mai 2023
Avis spontané
Logo de Open Fibre

Réponse de Open Fibre

Thank you Claire, we'll ensure Luke hears about your kind words.

Noté 5 sur 5 étoiles

Affordable fibre broadband

High speeds just as advertised without the ridiculous cost. Customer service team were very helpful in getting me set up quickly and were very willing to solve any issues or answer questions I had. Definitely recommend.

16 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic all round from Open Fibre

Fantastic all round from Open Fibre. Massively improved our internet speed and fantastic customer service from Luke and the team. Quick, easy install and quick turnaround. Very highly recommended.

16 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Brilliant

I am now saving a small fortune with Open Fibre and service is fabulous.
Switching was easy, got booked in for an installation and now have 1gb broadband at a fraction of the price.
I recommend everyone to move to Open Fibre.

16 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Open Fibre as Gillette say”The best you can get”

I’ve have never had such good internet until I tried Open Fibre. Customer service 1st class. Installation fast and efficient.
Uploads and downloads have never been so good. I will never have to change providers again. Cannot fault any part of the process. Complete peace of mind all for a fraction of the cost from our local provider. Money well spent in my eyes. I 1000% recommend that everyone switch to open Fibre, you will not be disappointed
Thank you Ben and the guys for making my internet the best it can be.

10 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Fast Internet For Hull At Great Prices

Decided to switch internet providers to Open Fibre when we finally had the choice. Cabling was installed on the 17th April, and on the 18th April Open Fibre completed the installation of the box and router. Was initially told it would be live by 5pm on the 18th but that never happened. I always expect some minor niggles, the next day they came out again and got it sorted. Have had a super fast connection ever since, two and a half times faster than my previous provider at £24 a month less.

I would have no issue recommending Open Fibre, everyone I dealt with were extremely professional, cleaned up after installation and then sorted out issues quickly. For people in Hull who finally have a choice of internet providers, I can't recommend Open Fibre enough!

19 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Company

Couldn't be any happier that I made the switch to these guys! Great speeds and a first class team, who deliver a brilliant service. Specific mention to Jack Parish for helping make the switch an easy and enjoyable experience. 100% recommend.

20 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

5 star service

5 star service! Openvoip are always there when there is a problem if needed and solve it within minutes.

16 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Open fibre are the future

Could not believe how straightforward changing to this company was, literally provided my details and availibiryly and they have done the rest with professionalism, speed and open communication! Bravo!

3 février 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus