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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered glasses 2+ weeks ago and have not received any information. I have emailed multiple times with no response and phone calls either are stuck on hold forever or go to a voicemail. I have dispu... Voir plus

Noté 2 sur 5 étoiles

I had one decent experience but the glasses took four weeks to arrive. Then, my second experience the order got "lost" by ups despite my never receiving a shipping confirmation. It took at least 4 att... Voir plus

Noté 1 sur 5 étoiles

Update from my previous review. Finally after seven weeks and inquiry from Citibank, they shipped ONE of the two pair of glasses, but they are the WRONG ones! They are not the style or the color I or... Voir plus

Noté 5 sur 5 étoiles

I was hesitant about buying from a place I had only heard about on line. That was unwarranted as Ron and everybody else came thru big time. The purchase, instructions, customer support has been except... Voir plus

2,3

Bas

TrustScore 2.5 sur 5

75 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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2,3

Tous les avis

(75)

28 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ron was a huge help

Ron was a huge help, we got the glasses mailed to us and found the perfect pair for our Granddaughter. In just a few days the whole process was finished. Definitely will use them again. 5 Start all the way

7 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Shyrene was very nice

Shyrene was very nice, thorough, professional and made sure my order was correct by repeating everything back to me and confirming it was how I wanted.

7 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Appreciative!

I made a phone call to your company to receive help about buying my son a pair of Rec Specs. Ms. Shyrene was so helpful. She made me feel welcome and comfortable throughout the process. She also made the process easy and swift.

6 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Supports the product in the long run

I've been wearing Switch sunglasses for years now. I've worn through my second frames (sunscreen tends to take its toll on things). Beth helped me through the process of replacing my frames, which saves all my lens investment (I have six different lens pairs). Excellent service.

5 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

I had difficulty trying to order a set of prescription Recspecs Recoil shooting glasses as both eye care places in my town were no longer carrying them. I called Optics Outfitters and got Beth. She was very helpful and assisted me ordering the set of sports glasses and lenses I needed. I’ll definitely be able to up my game on the Sporting Clays and Trap course this season!

5 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing Customer Service

My husband recently had Lasik and because light sensitive. Ron gave me specific goggles to choose from and options to build the perfect pair of goggles for my husband's indoor soccer and outdoor jet skiing. Ron was extremely patient and chatted with me for quite some time until we built the perfect pair.

3 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

My experience with Robin was excellent

My experience with Robin was excellent. He was accommodating, thorough and knowledgeable and helped me choose what I believe will be the perfect glasses for Pickleball. I would highly recommend this company and I would certainly ask for Robin!

1 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

This company will take your $$ and tell you tall tales

This company – which sometimes goes by the name RecSpecs - is awful.

I rarely take the time to write a negative review, but this place was beyond. I placed an order on September 20 for a pair of sunglasses (which are manufactured by a SwitchVision and not prescription). These details are important because of the lies I was told later.

Upon placing my order I was told it was 3 to 5 business day shipping. A week later I get an email telling me that my order was “being manufactured” and would take 12 to 15 business days, and that I would receive confirmation when it was ready.

On October 15, still having heard nothing, I called and was told that my glasses were “being made in the lab” were “going to be ready the next day” and for my troubles I would receive “free overnight shipping.”

Today, October 18, I still see no updates. I called and the agent said “they are just putting the glue on your lenses.” Obviously, it was another lie, so I asked them for my money back and for an immediate confirmation of cancellation to my credit card. That, luckily, I received promptly.

Do not order from these guys. They suck. They lie. And they tell you the most ridiculous tales.

18 octobre 2024
Avis spontané

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