Optilase Eye Clinic Avis 

588
•
TrustScore 4.5 sur 5

4,4

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

From the very first consultation to 4 weeks post Lasik everyone I have met have been brilliant. The whole team are super friendly and informative not to forget reassuring. I wish I done this year's... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I decided to go to optilase Newry for convenience.I first went to get my examination and met a lady called Leanne and she was so so helpful and professional and took me through the whole process.Igot... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

My consultations were rescheduled multiple times by Optilase. Trying to get an initial consultation was torture, it had been rescheduled atleast 3/4 times by Optilase. My one month post op appoint... Voir plus

Noté 5 sur 5 étoiles

From beginning to end , my experience with the entire optilase team from front facing staff to the nurses , receptionists , optometrists and surgeons have been FIRST CLASS !!! They made my journey and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Centre d'ophtalmologie

Écrit par l'entreprise

Optilase is Ireland’s leading laser eye, lens and cataract surgery clinic. As one of the first private clinics to be established in the country, we are renowned for providing exceptional vision correction surgeries in Ireland. As a family-owned Irish business with a dedication to providing exceptional care and outcomes, with leading medical experts including Ophthalmic Surgeons, Laser Optometrists, and medical staff. We use sophisticated medical technology to provide the best laser, cataract and lens surgery corrections.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

588 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 29 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(588)

336 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Katie was very friendly

Katie was very friendly, answered any questions I had explained the treatment I would need and also told me to write down any questions I might have for the surgeon.Because of a family wedding I could change dates for my surgery to suit me given me four dates to choose from.
Thanks for the peace of mind and reassurance.

10 novembre 2025
Avis spontané
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Réponse de Optilase Eye Clinic

Thanks for taking the time to leave your feedback Yvonne, it's truly appreciated. We are so glad that you had a great experience.

The Optilase Team 💚

Noté 5 sur 5 étoiles

Excellent post and aftercare

Excellent pre and aftercare. Operation was a great success. Friendly and helpful Optilase team members. Procedure was a success , very professionally performed with great advice and instructions and advice given in an easily understandable fashion.

10 décembre 2025
Avis spontané
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Réponse de Optilase Eye Clinic

Hi Noel. We are so glad that you had a great experience!

The Optilase Team 💚

Noté 5 sur 5 étoiles

Excellent specialist with great…

Excellent specialist with great information relating to tests and follow up advice

17 octobre 2025
Avis spontané
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Réponse de Optilase Eye Clinic

Hi Joyce. Thanks for the review! And we are so glad that you had a great experience.

The Optilase Team 💚

Noté 1 sur 5 étoiles

The website prices are incredibly…

The website prices are incredibly misleading. The lady I had my consultation with made me feel like I was almost an inconvenience to her by being there.

14 novembre 2025
Avis spontané
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Réponse de Optilase Eye Clinic

Dear Aoife,

Thank you for taking the time to share your feedback regarding your experience.

We are sorry to hear about your experience to date. Please be assured that patient care is our highest priority, and we are fully committed to resolving your concerns.

We would appreciate it if you could provide your contact details by emailing info@optilase.com, for the attention of the COO. This will enable us to contact you directly, review the matter in detail, and provide our full support.

The Optilase Team

Noté 5 sur 5 étoiles

My consultation was based in cork with…

My consultation was based in cork with the wonderful dan. I was nervous before this but as soon as I met him he made me feel so at ease. Dan explained everything to me step by step and was so reassuring with any questions I had. I am getting my prk laser done next week and I couldn't be more excited. Five stars for optilase 😀😀😀😀

15 novembre 2025
Avis spontané
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Réponse de Optilase Eye Clinic

Hi Julie. Dan is just fantastic! We are so glad that you had a great experience in our Cork clinic.

The Optilase Team 💚

Noté 5 sur 5 étoiles

Was amazing

Was amazing , they make you feel so secure and comfortable and everything was amazing. Everyone is asking about , I work in big shop and all Brazilian is asking where do I get done how was , they got my number to get the name of the clinic and I really recommend it. I can’t wait to see people getting done because I recommend it. And I wish i could know before about the clinic . Best clinic in cork.

21 novembre 2025
Avis spontané
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Réponse de Optilase Eye Clinic

Hi Luiza, we are so glad that you had a great experience. Thanks for the feedback, we'll be sure to pass it on to the team in our Cork clinic.

The Optilase Team 💚

Noté 1 sur 5 étoiles

Lack of Professionalism and patient care

Close to five years ago, I visited Optilase because I was interested in lens-replacement treatment. At the time, I was told I was not yet eligible and should return in five years. I also recall being advised to obtain a new glasses prescription to possibly explore LASIK suitability, but I never pursued that as I had no interest in LASIK. I was also told that an email had been sent to me regarding this — I have checked thoroughly and found no such email.

Five years later, I returned specifically to revisit lens-replacement options, and the experience was shockingly poor. The same person who attended me previously carried out the consultation again, and their behaviour was so unpleasant and unnecessarily rude that I genuinely considered either challenging them or walking out. I still cannot believe I stayed for the full consultation given how disrespectful the interaction was. It became quite clear that this person was unhappy I had not returned for the glasses trial suggested years ago, and their attitude reflected this.

Frankly, it is shocking that anyone would think they can behave this way toward a patient and still expect that patient to return or proceed with treatment.
As a result, I chose not to undergo any treatment at Optilase. My boyfriend, who had been considering LASIK with your clinic, also decided not to proceed after witnessing the experience.

Because of this, I was effectively forced to research treatment abroad. Ultimately, we both underwent significantly more advanced procedures in London (EuroEyes) for the same overall cost. My boyfriend received SMILE Pro, and I underwent trifocal lens-replacement surgery (vs. Multifocal at Optilase) — both carried out with a far higher standard of professionalism, technology, and patient care.

4 novembre 2025
Avis spontané
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Réponse de Optilase Eye Clinic

Dear Susana,

Thank you for taking the time to share your feedback regarding your experience.

We are very sorry to hear about your experience to date. Please be assured that patient care is our highest priority, and we are extremely disappointed to learn of your experience.

We would appreciate it if you could provide your contact details by emailing info@optilase.com, for the attention of the COO. This will enable us to contact you directly and review the matter in detail.

The Optilase Team

Noté 5 sur 5 étoiles

Outstanding care and service

I was so nervous on the day of surgery but the staff were amazing, they spoke to me at all times during surgery. The after care was amazing as I had a little bit of discomfort a few days later but this was sorted in no time. Amazing from start to finish and the after care was very comforting.

22 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

New Eyes

The whole process was smooth and informative. I'd recommend it to anyone who is even contemplating getting LASIK.

18 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Procedure itself was great and so much…

Procedure itself was great and so much aftercare which put me at ease. Only downside is I had to get a different lazer eye surgery than I was initially told during my consultation because they didn't spot my eyes were not suitable for the original one which led to a longer healing process

11 décembre 2024
Avis spontané

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