So far, the ordering process was simple. I did have an inquiry about why I was charged tax when the state of Pennsylvania is not taxed for clothing, shoes, groceries, etc. My question has been forw... Voir plus
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I order Orthora™ Fly — 12-Hour Shift Shoes for All-Day Foot, Knee & Back Pain Relief (Black) × 1, Women 7.5 on October 11 and expected delivery is between October 19-25☹️ two weeks I have to endure m... Voir plus
First off let me say these shoes treat me like I am walking on clouds and not squishy like other cushioned shoes forsale. This is a quite different kind of support even without the insoles. I can... Voir plus
Well the shoes didn't work for me. Not enough support in toe box or heel area, even after I inserted more arch support insoles. Wore them only twice and the one of the shoe string eyelet broke off a... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Orthora Footwear, we believe that the right pair of shoes can make a meaningful difference in your day. Our mission is to create comfortable, supportive footwear for people who spend long hours on their feet, whether you're a healthcare professional, teacher, retail associate, warehouse worker, hospitality employee, or anyone whose work demands hours of standing and walking. Our shoes are thoughtfully designed to provide lasting comfort, stability, and support throughout the day, especially on hard surfaces like concrete floors. We focus on combining practical features with everyday style, so you don't have to choose between feeling good and looking good. Customer feedback is at the heart of everything we do. We continuously refine our products based on real experiences to improve comfort, fit, and performance. Our goal is not only to deliver quality footwear but also to provide responsive customer service that supports you before and after your purchase. At Orthora Footwear, we understand the challenges of demanding workdays because our products are created with hardworking people in mind. We're committed to helping our customers stay comfortable, confident, and supported through every step of their day, making every shift a little easier and every journey more comfortable.
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4,0
Bien
3 k avis
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A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Réponse de Orthora Footwear
Hi Donna,
Thank you for your feedback! We’re glad you found the experience easy and hassle-free. We appreciate your support and are happy to have you as an Orthora customer!
Orthora Footwear
Réponse de Orthora Footwear
Hi Kelly,
Thank you for your feedback! We’re glad to hear that placing your order online was easy and straightforward. We appreciate your support and hope you enjoy your Orthora shoes!
Orthora Footwear
Ordering my shoes with simple and easy…
Ordering my shoes with simple and easy however the shipping took a long time I don't think that's how it usually is I think there was just a mishap with the mail. It was quick fast and efficient thank you and I had to return my shoes for a smaller size and that was quick fast and efficient also. I must appreciate that hi
12 octobre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Tami,
Thank you for sharing your experience! We’re sorry the shipping took longer than expected, but we’re glad the ordering process and size exchange were smooth and efficient. We appreciate your understanding and patience, and we’re happy we could help you get the right fit!
Orthora Footwear
I ordered shoes that were too big and…
I ordered shoes that were too big and customer service has been great getting me into a new pair and so helpful.
12 octobre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Melissa,
Thank you for sharing your experience! We’re glad our customer support team could help you with a replacement and make the process easier. We hope your new pair provides a much better fit and comfort. We truly appreciate your support!
Orthora Footwear
I'm very happy
Hi. Susan went above and beyond to help me. Thank you very much!
12 octobre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Louise,
Thank you for your kind words! We’re delighted to hear that Susan went above and beyond to assist you. Your appreciation means so much to us, and we’re grateful for the opportunity to help!
Orthora Footwear
Great Customer Service
I was treated politely and my request to have a new size was easily taken care of. A few emails back and forth for confirmation of quantity and color. Very efficient and clear communication.
8 octobre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Michelle,
Thank you for your lovely feedback! We’re happy to hear that your size replacement was handled smoothly and that our team communicated clearly throughout the process. We appreciate your patience with the confirmations and are glad we could make the experience easy for you!
Orthora Footwear
I was informed that my items are…
I was informed that my items are delayed a little bit. Never had a company ever do this before. Great policy 👏.
12 octobre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Jane,
Thank you for your kind feedback! We believe keeping our customers informed is important, and we’re glad our updates about the delay were helpful. We truly appreciate your patience and support!
Orthora Footwear
as soon as contact customer service…
as soon as contact customer service they responded right back to me without any problem. explaining what they could do to help me with my issue .
5 septembre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Alejandra,
Thank you for sharing your experience! We’re glad our customer support team responded promptly and clearly explained how we could help with your concern. We appreciate your trust in Orthora Footwear and are always happy to assist!
Orthora Footwear
I was supposed to get the buy one get…
I was supposed to get the buy one get one, but instead I got charged for the second pair, but it wasn’t as much as it was for the first pair, but I didn’t understand how to check out and get the buy one get one discount so I missed out on that opportunity and I still ended up with two pairs of shoes but had a much higher cost than advertised because I couldn’t navigate the website.
10 octobre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Elizabeth,
We’re sorry for the confusion during checkout and understand how frustrating it must have been to miss the Buy One, Get One offer you expected. Thank you for sharing your experience with us.
For your future purchase, you can access the BOGO offer directly through this link: https://www.orthora-footwear.com/collections/bogo. We hope this makes the process easier, and we appreciate your feedback!
Orthora Footwear
The response time was top notch and…
The response time was top notch and they were so willing to help meet my needs. It’s been a joy working with this company!
12 octobre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Susan,
Thank you for your wonderful feedback! We’re delighted to hear that our team was responsive and helpful in meeting your needs. It’s a pleasure to know you enjoyed working with us. Your kind words mean a lot to our team!
Orthora Footwear
Plantar fasciitis pain gone
What made my experience so good was the promise to end the pain I have from plantar fasciitis and a free size replacement in case I get it wrong.
11 octobre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Linda,
Thank you for sharing your experience! We’re glad our comfort promise and free size replacement option gave you added confidence in your purchase. We hope your Orthora shoes continue to provide comfort and support for your feet!
Orthora Footwear
The ordering process was easy and…
The ordering process was easy and checkout was a breeze
11 octobre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Sherri,
Thank you for your kind feedback! We’re glad to hear that you found our ordering process easy and checkout hassle-free. We appreciate your support and hope you enjoy your Orthora Footwear!
Orthora Footwear
I got my shoes and they were to big
I got my shoes and they were to big, so I needed a smaller size, I explained to them my issue and they returned in a timely manner and got me my new size sent out already, it was simple and stressless. Thank you Ortho for making an exchange go smoothly.
8 octobre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Edwina,
Thank you for sharing your experience! We’re happy to hear that your size exchange was smooth and stress-free. We appreciate your patience and are glad we could help you find a better fit. Your satisfaction means a lot to us, and we’re grateful you chose Orthora Footwear!
Orthora Footwear
Great shoes for Flight Attendants
I am a flight attendant and these are very comfortable shoes. I needed a smaller size (I ordered my "normal" shoe size). I thought my feet would swell on the flight and the shoes would adjust, but after a few weeks of wearing them, my feet would still shift while walking in the size 8. I contacted Customer Service, and they talked me through the 100% guarantee fit process. I am excited about getting the FREE replacement pair (7.5) and wearing them on my next flight! Thanks, Orthora for Great Customer Service!
12 octobre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Cara,
Thank you for sharing your experience! We’re so glad to hear that you find your shoes comfortable and that our customer support team helped you through the replacement process. We hope your new size 7.5 fits perfectly and keeps you comfortable on your upcoming flights. Thank you for choosing Orthora and for your kind words about our team!
Orthora Footwear
Sneakers
I waited almost a month and a half for the sneakers then they were too big. I sent them my measurements, and it looks like they want to send me an even bigger size. No thanks, just a refund please!!
22 septembre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Christine,
We’re truly sorry that you had to wait so long for your sneakers, only to find that they didn’t fit as expected. We understand how disappointing and frustrating this must be, especially after taking the time to provide your measurements. Upon checking, a free replacement has already been processed as part of the agreed resolution. We’re sorry this experience has fallen short of your expectations, and we appreciate the opportunity to help address your concerns.
Orthora Footwear
Complete Redemption from Orthora
I had a mediocre start with Orthora, but since then I have had direct contact with the Customer Support Team throughout the entire process. Deb from Orthora was so kind, caring and attentive to my needs. She is a true customer service savant; I wanted to be her best friend!
Well done Orthora! I will continue to sing your praises! Thank you!
9 octobre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Kristina,
Thank you for giving us the opportunity to turn your experience around! We’re delighted to hear that Deb provided such thoughtful, attentive support and made you feel genuinely cared for. We’ll be sure to share your wonderful feedback with her. Your trust and kind words mean so much to our team, and we’re grateful to have you as part of the Orthora community!
Orthora Footwear
I found the order process easy and…
I found the order process easy and quick. I did follow the instructions on how to measure to get the correct size. Also, the reviews were good. I am hoping the shoes arrive quickly and the correct size.
12 octobre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Mariann,
Thank you for sharing your experience! We’re glad you found the ordering process quick and easy and took the time to follow our measuring instructions. We appreciate your trust in Orthora and hope your shoes arrive soon and provide a comfortable fit!
Orthora Footwear
Ordering from your site was easy to…
Ordering from your site was easy to follow ,very self explanatory
11 octobre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Melissa,
Thank you for your kind feedback! We’re happy to hear that you found our website easy to navigate and the ordering process straightforward. We appreciate your support and hope you enjoy your Orthora shoes!
Orthora Footwear
Réponse de Orthora Footwear
Hi Mohsen,
Thank you for your feedback! We’re glad you found our deals appealing and the ordering process easy. We appreciate your support and hope you enjoy your Orthora shoes!
Orthora Footwear
You all have been amazing
You all have been amazing! I clearly did not pay attention to the size chart correctly. With your detailed explanation I was able to get the correct size. You kept with me to get it all together. I appreciate your thoroughness!
Thank you. I look forward to trying out the shoes. I work at Trader Joe’s and I am on my feet all day!
11 octobre 2026
Avis spontané
Réponse de Orthora Footwear
Hi Cary,
Thank you so much for your thoughtful review! We’re delighted that our team could help you find the right size and guide you through the process. We truly appreciate your patience and kind words. We hope your new shoes bring you comfort and support throughout your busy shifts at Trader Joe’s!
Orthora Footwear
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