OUPES Avis 2 692

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

The device has issues. Uses non-standard cords for both AC charging and Solar charging. Also you cannot leave it plugged into Solar if there is no input. It will go into an endless boot loop and ev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Used unit dozen times this month, runs lights, cable box, tv, dvr. Powers for 8-9 continuos hours, charges with inverter in approximately 45 minutes. Gal gas charges unit 9 times, so cheaper than elec... Voir plus

Noté 5 sur 5 étoiles

Great product. Only wish I knew that WH was reduced to 80% as I would have ordered a larger unit. The 1800 is listed at 1488WH but you really get about 1200WH out before shutdown. This is noted in... Voir plus

Noté 5 sur 5 étoiles

Have purchased 3 Mega1, 1 Exodus1500, 1 Exodus 600. Well pleased with all of the units. All units were well packaged and arrived fairly quickly. All units charge extremely fast compared to the batteri... Voir plus

À propos de l'entreprise

  1. Centrale électrique
  2. Magasin de batteries

Écrit par l'entreprise

At OUPES, we are a dedicated team of expert engineers specializing in meeting the solar power demands for outdoor adventures, home emergencies, travel, fishing, and RV/Van camping. With a strong focus on product innovation and quality improvement, our engineers strive to create the safest and most reliable portable solar power solutions. We are committed to delivering products that not only meet but exceed your expectations, ensuring all your portable solar power needs are met with the utmost safety and responsibility

Our promise to you

Écrit par l'entreprise

No power Oops with Oupes
Our mission is to provide affordable and portable solar products that empower individuals and communities to embrace clean energy alternatives. Together, we can create a brighter and more sustainable future.

🏆Best Customer Service🏆

Affordable Price with Excellent Service

🛡️5+1 Warranty 🛡️30-Day Free Return 🛡️5x24H Real Human Customer Service 🛡️Quick Answer in 1 Hour 🛡️Free Fast Shipping 🛡️Telephone Customer Service 🛡️30-Day Price Match Guarantee 🛡️Bicoastal U.S. Warehouses

Coordonnées de contact

2026 Easter Day Sale - Up to 57% OFF

Egg-cellent Deals For Home Backup And Outdoor Fun

4,5

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 54 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nice for the price point

Well, its a nice unit packing a good amount of Wh in a greatly priced package. It works well and cant complain at all. We'll see over tine how the quality lives up to its claim.

6 avril 2026
Noté 5 sur 5 étoiles

I have the Oupes Mega 2

I have the Oupes Mega 2. Hands down to this little but powerful devise. The price was reasonable priced, the powerful 5400 surge watts powered my 12,000btu ac mini split with no issues. Giving me relief from the hot Temps in Missouri. The mega 2 is a little heavy at 48lbs but manageable to carry. I am so HAPPY with this purchase..

6 avril 2026
Noté 3 sur 5 étoiles

I can't connect the app to power…

I can't connect the app to power station using Bluetooth. Set up instructions are terrible

6 avril 2026
Logo de OUPES

Réponse : OUPES

Thank you for your feedback—we’re really sorry to hear about the difficulty connecting the app via Bluetooth.

We understand how frustrating that can be, especially when the setup instructions aren’t clear enough. We’d truly like to help you get this working properly with your OUPES power station.

Could you please let us know a bit more about what’s happening?

Does the app fail to find the device, or does pairing fail?
What phone model and operating system are you using?
Have you already tried turning Bluetooth off/on and restarting the device?

We’re more than happy to guide you step-by-step and make sure everything connects correctly. Please feel free to reach out—we’re here to help!

Noté 5 sur 5 étoiles

I got a great deal on a small to…

I got a great deal on a small to medium size solar generator. perfect for all of my needs. This is my first time purchasing Oupes product. I’m extremely happy with the speed of Delivery. I’m sure it’s not always the case, but I had my solar generator in two days. It’s very easy to understand the instructions, the app was very easy to install. Overall, a great product, it was packaged extremely well. I am very happy with my purchase.

6 avril 2026
Noté 5 sur 5 étoiles

Great experience again!

The sale price on this unit was outstanding, less than half of what I paid for an identical one a few years ago.
The order and delivery process was quick and simple!👍

6 avril 2026
Noté 5 sur 5 étoiles

Good solar station at a really good price

This is review for: OUPES Mega 1 Home Backup & Portable Power Station and
OUPES B2 Multi-functional Extra Battery
So. Bottom line. I got two Mega 1s for $300 each. At that price it is an incredible buy. It works as advertised with no issues. I also got the B2 Battery for one of the Mega 1s. So for like $950 I got a 2000 watt/3000wh system that seem to work great. I have had no issues with any of these components.

6 avril 2026
Noté 5 sur 5 étoiles

Oupes Mega 1 is awesome deal on sale

Bought the Oupes Mega 1 at an awesome sale price. Item shipped promptly and was updated on status. Item worked fine out of box without issues. I accidentally replied to a automated support message and they were quick to respond. Only negative is lack of firmware updates and only a basic app for this model.

6 avril 2026
Noté 1 sur 5 étoiles

I received a defective Mega 1

I received a defective Mega 1. I contacted customer service and was told to make videos. I made videos. They disputed the videos. I explained to them why they were wrong. They agreed but wanted me to go through a very time consuming process to recalibrate the battery. All this within 10 days of receiving the solar generator. I have spent hours on this. I have a defective brand new unit that I bought directly from Oupes. They do not stand behind their product. Jackery does. Buy Jackery and stay away from this company.

6 avril 2026
Logo de OUPES

Réponse : OUPES

Dear,

Thank you for your feedback, and we’re truly sorry to hear about your experience.

We want to clarify that our intention in requesting videos and additional information is to better understand the issue and identify the most appropriate solution as quickly as possible. This helps us determine whether the problem is related to the unit itself or other factors that may affect performance.

If the issue is confirmed to be a product quality problem, a replacement is absolutely the right solution, and we will make sure it is handled properly. At the same time, if other factors are involved, we aim to identify them early so we can provide effective guidance, improve our products, and help prevent similar situations in the future.

We also truly appreciate you taking the time to share this feedback. It helps us improve, and we will continue to optimize our support process to make it faster and more efficient for our customers.

We sincerely regret the time and inconvenience this process has caused you. Our support team will continue to follow up and work with you to reach a satisfactory resolution as quickly as possible.

Thank you again for your patience and for giving us the opportunity to make this right.

Best regards,
OUPES Support Team

Noté 5 sur 5 étoiles

The Mega 5 is perfect for emergency home backup power or for camping.

The Mega 5 meets the needs for emergency home back 120 volt power for critical devices. It does not have a 240 volt outlet, nor is it particularly suited for car charging, but if you don’t need these items, the unit is then very cost effective for home backup or camping. It is heavy, 110 lbs., which should be expected with large battery capacity units. Also, it’s expandable, with only one add on unit, which I don’t believe I’d ever need more. Operation is simple, again, nothing extra to drive up the cost, just push the buttons and you’re in business. The display is also simple and easy to read. The one negative is the remote blue-tooth app, which doesn’t work on my unit. I don’t consider this very important in my use as I can just walk up to it and look.

10 avril 2026
Noté 4 sur 5 étoiles

Great Customer service and Product performance

Customer service and response to my questions was fast & accurate. The products are performing great.

I bought 2 units, 1 for my house to run 11 fish tanks, a refrigerator, and a freezer.
(I ran a test and the unit was able to run all of the units for 8 hours on 1 charge)

1 for my folks to run 3 sump pumps.

I also love the EPS abilities. It prevents me from having to prime the filters.

4 avril 2026
Noté 5 sur 5 étoiles

Needed a reliable portable solar…

Needed a reliable portable solar generator. Oupes delivers this and more in an inexpensive powerful portable powerstation. I liked this product so much, I bought a second unit. No worries about power needs in an emergency or on the road.

28 mars 2026

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