OUPES Avis 

3 453
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Product works as described, I just wish it had more sturdy or a heavier gage solar connecting wire, 12 gage wire i believe would be perfect when in use, the wires would not get warm. I use a 24v 200... Voir plus

Noté 3 sur 5 étoiles

The directions are very inadequate. My husband can tear apart engines and transmission input them back together; has wired houses and cars. Putting the wires together was extremely frustrating. Why... Voir plus

Noté 5 sur 5 étoiles

I felt the company understands the needs of the customer in stead of just trying to make a sale. The customer service is responsive and operates with clear guide lines and great courtesy. The product... Voir plus

Noté 5 sur 5 étoiles

We have several power back ups. This one is nice sized and very portable. Ordering was easy and delivery was as expected. Got item on sale which helps alot. Thanks to Pinball Preparedness and YouTube.... Voir plus

À propos de l'entreprise

  1. Centrale électrique
  2. aussi dans
  3. Magasin de batteries

Écrit par l'entreprise

At OUPES, we are a dedicated team of expert engineers specializing in meeting the solar power demands for outdoor adventures, home emergencies, travel, fishing, and RV/Van camping. With a strong focus on product innovation and quality improvement, our engineers strive to create the safest and most reliable portable solar power solutions. We are committed to delivering products that not only meet but exceed your expectations, ensuring all your portable solar power needs are met with the utmost safety and responsibility

Our promise to you

Écrit par l'entreprise

No power Oops with Oupes
Our mission is to provide affordable and portable solar products that empower individuals and communities to embrace clean energy alternatives. Together, we can create a brighter and more sustainable future.

🏆Best Customer Service🏆

Affordable Price with Excellent Service

🛡️5+1 Warranty 🛡️30-Day Free Return 🛡️5x24H Real Human Customer Service 🛡️Quick Answer in 1 Hour 🛡️Free Fast Shipping 🛡️Telephone Customer Service 🛡️30-Day Price Match Guarantee 🛡️Bicoastal U.S. Warehouses

Coordonnées de contact

Early Prime Day - Up to 56% OFF

Get early access to prime day best price!

4,5

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(3 453)

2 049 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

APP not connecting.

The product came "on time" even though you said it will e shipped on 9-10-26. I was not feeling well so I did not open the box until th 12th. The problem is the APP, I cannot connect to the unit. So I can't control it. I like that's it small and has enough power. I wish y'all could do something about the APP. All the other power stations that I have I haven't had this much trouble.

12 septembre 2026
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Réponse de OUPES

We sincerely apologize for the inconvenience you experienced with the app. We’re glad our support team was able to assist and resolve the connection issue. Thank you for your patience and valuable feedback. We remain committed to improving our products and customer experience.

Noté 2 sur 5 étoiles

Honestly I love oupes products ..But

Honestly I love oupes products . I have the guardian power station and I just bought 2 x 288wh powerstaions. And I recall one representative sayingu purchase came with a free item which at the time I didn't respond to email .

Today I remember speaking to a representative named rakeem . This gentle man called me just to remind me that that was just a promotion and that I had to respond to that email since opeus is didved into many departments. Understood very well crystal clear. My problem is that when your uniform says opeus you should represent all departments and have some customer service . Which I never received from Mr. Rakeem. Honestly I was thinking of expanding my collection but due to this sour.encounter with this representative I have second thoughts. I have paid for my equipment with my hard earned money. Went from a 5 star to a 2 star due to horrible customer service from Mr. Rakeem.

11 septembre 2026
Avis spontané
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Réponse de OUPES

We sincerely apologize for the experience you had with our customer service. This is not the level of support we strive to provide, and we take your feedback seriously.

We’d appreciate the opportunity to look into this matter and address your concerns. However, we’re currently unable to locate your information from the details provided. Please contact us with your order number or other relevant information so our team can investigate further.

Thank you for your feedback and for being an OUPES customer.

Noté 2 sur 5 étoiles

2 GUARDIAN 6000'S

THE FIRST UNIT GUARDIAN 600 V1 WAS AWESOME, I BOUGHT A 6000V2 BECAUSE OF THE VOLTAGE LIMIT ON THE V1. THE V1 IS AWESOME AND STILL WORKS GREAT. THE V2 HAS A HIGHER VOLTAGE LIMIT WHICH I COULD RUN ALL 8 OF MY SOLAR PANELS. UNFORTUNATELY IT DIED WITHIN THE FIRST MONTH AS I WAS PUTTING IT THRU THE PACES OF RUNNING MY SHOP JUST LIKE THE V1. THE V1 HANDLED IT NO SWEAT WITH LESS SOLAR PANELS. THE V2 DIED TOO EARLY. PROBABLY BAD SOLDER JOINT OR SOMETHING SIMILAR. WILL PROBABLY HAVE TO GET A REPLACEMENT

9 septembre 2026
Noté 4 sur 5 étoiles

Exodus 700

Exodus 700 - Mainly have only used the 12v and USB so far. Only 4 stars as the fan is on the noisy side with only a minor draw when plugged into wall, (was using as a 12v source for a 12v electric throw and USB charging), the fan only ran intermittently. Could also hear relays cycling while in use in a quiet room. Upside, I like the new options in the app, could use some explanations for the new features in the app. Also there is no manual available in the app for the newer Exodus models as I am writing this. Other than the minor issues noted above am happy with the unit as has performed flawlessly.

27 août 2026
Noté 5 sur 5 étoiles

Guardian 6000 V2 is big enough to run…

Guardian 6000 V2 is big enough to run our two fridges and kitchen lights during peak hour ($0.59/kwh) from 4pm-9pm daily. 2 portable 240watts solar panels just good enough to charge the unit up to 90% during the daytime....next wish i can get a G5 battery...waiting for discount...

24 août 2026
Noté 5 sur 5 étoiles

After researching portable power…

After researching portable power stations for months to find the perfect blend of high capacity, robust power output, and fair pricing, I finally settled on the OUPES Mega 3, and it has exceeded every expectation. Whether you need a dependable emergency home backup system or a heavy-duty power source for off-grid RV living, this unit delivers flawless performance.

20 août 2026
Noté 4 sur 5 étoiles

The first product I purchased was not…

The first product I purchased was not performing as I was hoping for. Support and I work on fixing the issue but it turned out that I had purchased the under power product. I was able to trade and get upgraded. Now I am satisfied customer.

21 août 2026
Noté 5 sur 5 étoiles

Off the Grid Entirely with RV

I own a 2022 KZ Connect 31' RV. Moved it to empty lot in Austin and when I saw what I had to pay out to hook up electric, decided to shop for solar. Bought Oupes 6000 V2 and hooked up 360 Watt 10.5V used solar panels and have yet to use my gas generator after two weeks. Can charge it from panels while using AC inside. I have eight panels to hook up but with total sun have only hooked up four since Oupes is so efficient. They have provided great support so far. App on phone works well once you know how to press the AC or DC buttons or both (if you are charging while using). Very satisfied. Will expand with battery for shed and washer dryer set in shed. Can't wait for their new products.

20 août 2026
Noté 1 sur 5 étoiles

Ordered a new Mega 3 received a used Mega 3

I ordered a new Opus mega-3 power station.
I am extremely disappointed because I received a used Opus mega-3 power station. I don't know if it's a return or if it's a refurbished one. I don't know how many battery Cycles it has. I paid for a new unit, I expected to receive a new unit, not a scratched up used one.
I didn't have problems with my mega 1 that one arrived and has worked flawlessly for almost 2 years now.

24 août 2026
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Réponse de OUPES

We’re very sorry your Mega 3 arrived in this condition. We completely understand your disappointment, especially since you ordered a brand-new unit.

We’ve checked your order, and our records confirm that a brand-new Mega 3 was shipped. It’s possible that the wrong unit was sent from the warehouse, or that the package was opened for customs inspection and the original packaging was not properly restored.

We’d like to investigate this carefully and make it right. Please contact our support team with photos of the shipping box, labels, packaging, and the unit so we can review the details and determine the best solution.

We truly value your trust in OUPES and appreciate the opportunity to resolve this for you.

Noté 5 sur 5 étoiles

Products ordered came quickly

Products ordered came quickly, in good condition. I asked a question online and was answered very quickly. Emails came notifying me every step of the way. I didn't have to guess. Good instructions and very available help! Thank you!

25 août 2026
Noté 5 sur 5 étoiles

Mega 3, una estación muy buena, la recomiendo 💯

La entrega fue rapidísima,el empaquetado excepcional, la estación me gustó mucho, solo recomiendo mejorar en cuanto a la calidad del material, y la calidad de las tapas que protegen las entradas de corriente de la estación también las siento muy débiles, hay ciertas salidas de corriente que también pienso deberían traer alguna tapa de protección par evitar que le entre suciedad como el polvo por ejemplo u otras partículas que puedan provocar un mal funcionamiento, esto solo es una recomendación con carácter constructivo para que sigan creciendo más en esta industria, para mí estan entre una de las mejores, ah! otro cosa importante ,la app deberían mejorarla mucho más , agregarle más controles sobre la estación, más configuraciones

2 septembre 2026

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