Always so helpful ❤️❤️ great range of shoes and gear. Nice independent store in the heart of the city - recommend
L'entreprise a répondu
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Lisez les avis des autres
Excellent customer service provided. Quick and efficient. They were unable to source the shoes I wanted but gave me a refund almost instantly.
L'entreprise a répondu
Great selection of products especially the CAYL brand! I ordered a cap incorrectly. I sent customer service a message to request a change which was immediately actioned unlike a lot of companies. The... Voir plus
L'entreprise a répondu
Shorts arrived with a small hole in the back and unfortunately there was no more stock but Thomas and David went above and beyond and reached out to bandit directly to source a replacement pair. They... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
A multi-brand retail hub for all things outdoor-active in Aberdeen, Scotland. Our curated footwear and apparel selection bridges the gap between an outdoor-active lifestyle and fashion-conscious outdoor lovers. These people seek functional and stylish activewear that can seamlessly transition from their workouts to their daily lives. Proudly independent and founded by the dedicated and passionate partnership of David Taylor and Thomas Lindie, Out & Back is not just a store; it's a physical space where customers can interact with products, engage with like-minded individuals, partake in regular group activities, and participate in workshops and events.
Coordonnées de contact
45 The Green, AB11 6NY, Aberdeen, Royaume-Uni
- 01224919381
- info@outandbackstore.com
- outandbackstore.com
4,7
Excellent
75 avis
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Spyder Leader Jacket for less than half MSRP. Perfect!
I ordered a Spyder Leader ski jacket from Out&Back - was listed as being in "pristine" condition. It was actually brand new with tags in the original factory bag, probably never tried on. Paid $238 out the door (with return fee) for a jacket that MSRPs for $550. Fast shipping too.
Very happy
28 janvier 2026
Avis spontané
Motorcycle riding high
I found what I was looking for; I also had a wonderful human interaction/connection with the two members of staff.
28 octobre 2025
Réponse de Out & Back Store
We're always happy to welcome you in to the store and aid with the feeling of riding high!
Réponse de Out & Back Store
Thank you for your kind words David!
Went into the store today and Frankie…
Went into the store today and Frankie gave the best advice and service. First thing time in the shop and found a new brand I really like Bandit!
Had our baby with us and Frankie was incredibly accommodating to my son and wife while I shopped will 100% be back.
7 septembre 2025
Avis spontané
Réponse de Out & Back Store
Hi Thomas, thank you very much for taking the time to leave feedback! Frankie is a valued member of the team and an even better person. We're glad you, your wife, and your son had a smooth visit to O&B.
Item well recieved
Item well recieved. But the packaging can be inproved, at least double the box to prevent damages to the items
27 août 2025
Réponse de Out & Back Store
Hi Azri, thanks for your feedback and we're glad you received your item safely. For smaller packages that are shipped internationally, they are all sent in a box to protect the products as they pass through the postal system. If we were to double box your order, sadly this would have incurred a higher shipping fee. We will keep this in mind for future and see if there is a better solution.
Fantastic experience
Fantastic experience - David, Thomas and the crew really know their stuff.
Would highly recommend 10/10
28 août 2025
Réponse de Out & Back Store
Thanks very much for your support Terry!
Great transaction
The running shoes I wanted weren't available anywhere else so I was delighted to see them in stock at Out & Back Store. Great price, speedy delivery. Excellent store. I'll definitely buy from here again.
29 juillet 2025
Réponse de Out & Back Store
Thanks very much for the support Richard! See you again soon.
Great customer service!
Great product range and very good customer service with a friendly touch, thank you!
31 juillet 2025
Réponse de Out & Back Store
Thank you very much for your kind words Nan, hope to see you again soon!
Also trainers for people who don't run!
Really great customer service. I was looking for a pair of comfy trainers, as a person who is not a runner. I felt I was treated with the same respect as a seasoned runner, and offered a range of options with good accompanying advice. Time wasn't an issue. A very good retail experience.
31 juillet 2025
Réponse de Out & Back Store
Running is for everyone, and we're really glad we could help out James. Hope to see you again soon.
Great shop – excellent customer service!
Great shop – excellent customer service and fast delivery!
7 août 2025
Avis spontané
Réponse de Out & Back Store
Thank you very much for your kind words, hope to see you again soon!
Extremely fast shipping!
Love the top, such great quality. I live in the US and it was delivered sooooo darn fast. Less than a week, was pleasantly surprised! Thanks!
30 juillet 2025
Réponse de Out & Back Store
Glad we could get your order to you quickly, thanks very much for the support!
Amazing customer service
Shorts arrived with a small hole in the back and unfortunately there was no more stock but Thomas and David went above and beyond and reached out to bandit directly to source a replacement pair. They also allowed me to keep and repair the faulty shorts.
Definitely will purchase from them again, a small but well chosen selection of stock and amazing customer service. Thank you Thomas and David!
21 juillet 2025
Avis spontané
Réponse de Out & Back Store
Hey Milenka, we're really happy that we could help out and get the issue resolved for you! Hope to see you again soon.
I bought shoes to try for size
I bought shoes to try for size. Unfortunately, they didn't work out. Out & Back handle my return efficiently and were easy to deal with.
Wouldn't hesitate to buy from them again in the future.
30 juin 2025
Réponse de Out & Back Store
Hi Matt, sorry the shoes didn't work out for you on this occasion but we hope to see you again in the future!
Go to store for Outdoor Activewear
Very good experience receiving new Norda running trainers from Out & Back Store. Well packaged & timely delivery.
1 juin 2025
Avis spontané
Réponse de Out & Back Store
Thank you very much, we appreciate the support greatly!
Excellent Service
Got some Salomon Aero Glide 3’s, as I have been a massive fan of the triumph 20, and these are almost the same ride.
Ordered on Monday and they were here by Wednesday. Spot on!
26 juin 2025
Réponse de Out & Back Store
Thank you very much for the support, we hope to see you again soon!
Outstanding Service
I recently had an issue with a pair of shorts I bought online from Out and Back, just weeks before an A race. From the moment I reached out, the team was absolutely incredible. Their communication was prompt, clear, and genuinely caring. I felt like they truly understood how important it was for me to be race-ready.
They went above and beyond to resolve the issue quickly and professionally, showing a level of dedication and customer care that honestly exceeded all expectations. It's rare to find businesses that treat customers with this much respect, urgency, and kindness.
Thanks to their help, I was fully sorted in time. Couldn’t recommend them more — fantastic products backed by even better people.
24 juin 2025
Avis spontané
Réponse de Out & Back Store
Hi Arame, thank you so very much for your kind words. We're really glad we could help out! Hope to see you again soon.
Réponse de Out & Back Store
Hope to see you again soon Polly, thanks for the support!
The stripped back store layout
The stripped back store layout, the welcoming, courteous and knowledgeable staff, and the quality and choice of product. I highly recommend Out and Back.
27 mars 2025
Réponse de Out & Back Store
Thank you very much for the support!
Réponse de Out & Back Store
Thanks for the support Chris!
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