Ovensupport LTD Avis 12 833

TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Alex (S10)is a clean and tidy worker and did an excellent job, working non-stop until it was completed. I have a delighted daughter and son-in-law who commented that their oven looked like new.... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Even though requesting morning cleans they refuse to facilitate this. After four failed attempts at cleaning my oven, where drivers did not turn up, advise me when they were planning on attending. I c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Range cooker and hob clean I was very impressed with the high quality of the oven and hob clean on our range cooker today. He made a fantastic job of our oven and hob - it looks almost new. Great... Voir plus

Noté 5 sur 5 étoiles

Very easy to book, really good communication from start to finish, we had a call the night before to confirm time and then Simon came round the next day promptly. We are moving into a house that had r... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de ménage

Écrit par l'entreprise

Experts in deep oven cleaning, we get rid of built-up soot and grease in hard to reach places missed by everyday cleaning. You can relax and leave the cleaning to us, with Oven Support you get an exceptional oven cleaning service. We use the most effective and innovative oven cleaning techniques to keep your oven sparkling and working longer. Specialists in electric oven cleaning, gas oven cleaning and range oven cleaning, we also clean other kitchen appliances such as microwaves, extractor fans and barbecues.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

13 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Great experience

Great experience, good pre contact for booking and again from Ash the agent when on way.
Ash GU4 did a fantastic job on ovens, friendly and gave good advice for maintaining. Definitely recommend

29 avril 2026
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Réponse de Ovensupport LTD

Thanks for your review Anita!
We are pleased Ash called upon his arrival, was friendly, informative and carried out a fantastic clean of your ovens.
We have made Ash aware of your review.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Fantastic job and service

Fantastic job and service

29 avril 2026
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Réponse de Ovensupport LTD

Thanks for your review Holly!
We are pleased to hear you received fantastic service!
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Richard the best oven cleaner

Hi All
Would recommend this company excellent service.
Richard came today and I really can not believe how clean he got my double oven its actually like a brand new oven.He was polite cleaned up after he'd finished and was brilliant. Big thank you Richard will ask for you next time.

29 avril 2026
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Réponse de Ovensupport LTD

Thanks for your review Mrs McAiney!
We are thrilled Richard attended, was polite and carried out a brilliant clean of your oven.
We have made Richard aware of your review and we look forward to him attending to you next time.
Best Wishes,
Oven Support LTD

Noté 4 sur 5 étoiles

Excellent very clean just a shame he…

Excellent very clean just a shame he was latr

29 avril 2026
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Réponse de Ovensupport LTD

Thanks for your review Mrs Graham.
We are pleased our cleaner carried out an excellent clean for you, however, we are sorry he arrived later than planned.
We sincerely apologise for any inconvenience caused.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Very professional

Very professional, very friendly and an amazing job. So pleased

29 avril 2026
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Réponse de Ovensupport LTD

Thanks for your review Belbol!
We are pleased our cleaner was very friendly, professional and carried out an amazing clean of your oven.
We have requested further information from you as we would love to pass your review onto our cleaner.
We look forward to your response.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Very pleased with the clean

Very pleased with the clean. Warren was very good and quick. Didn't make any mess and was very polite and courteous.

29 avril 2026
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Réponse de Ovensupport LTD

Thanks for your review Jan!
We are pleased Warren was polite, courteous and carried out a very good clean for you.
We have passed your review onto Warren.
Kind Regards,
Oven Support LTD

Noté 1 sur 5 étoiles

On making the appointment had to pick a…

On making the appointment had to pick a time am or pm. Choose am thinking this would be from around 8 am to 12 noon. Email received a day before said time would be 11-2. This is not am! Waited until 4 and still no show. Apparently was sent a voicemail but haven't received it. cleaner apparently ran out of time! A whole day wasted waiting for someone that didn't turn up! Cancelled....

29 avril 2026
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Réponse de Ovensupport LTD

We are sorry to hear about your experience Caroline.
If you require further assistance please respond to our further information request or email us directly at feedback@ovensupport.com
We sincerely apologise for any inconvenience caused.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

A spotless oven

I had my oven cleaned today by Alex.
Alex was very friendly and polite.
He rang when he was 20 minutes from arriving.
I am impressed how clean my oven is now, with Alex's work on it.
Thank you Alex.
Sandra

29 avril 2026
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Réponse de Ovensupport LTD

Thanks for your review Sandra!
We are thrilled Alex called upon his arrival, was friendly polite and carried out an impressive clean of your oven.
We have made Alex aware of your review.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Jamie did a brilliant job

29 avril 2026
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Réponse de Ovensupport LTD

Thanks for your review Patricia!
We are delighted Jamie attended and completed a brilliant clean for you.
We have passed your review onto him.
Kind Regards,
Oven Support LTD

Noté 1 sur 5 étoiles

Waste of time

Even though requesting morning cleans they refuse to facilitate this. After four failed attempts at cleaning my oven, where drivers did not turn up, advise me when they were planning on attending. I cancelled & requested a refund. Appalling customer service & advisors would rather argue on the telephone rather than help or apologise. Infact they want to sell you further products when they hadn’t even fulfilled the original job. Joke of a company….avoid avoid avoid

29 avril 2026
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Réponse de Ovensupport LTD

We are sorry to hear about your experience Sarah.
We are unhappy your appointment was cancelled on four occasions.
We have located your details and have requested our accounts department to process your refund.
We sincerely apologise for the inconvenience we have caused.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Very efficient

Very efficient, quick and thorough. Great value for money

11 mars 2026
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Réponse de Ovensupport LTD

Thanks for your review Tracey!
We are delighted you received a quick, efficient and thorough clean.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

All I can say is... amazing!

All I can say is... amazing! First time customer here and a returning one for sure! I was contacted before arrival and the guy was polite and done a very good job. I have been ashamed of this oven but can not stop looking at it now! He reeled off a list of other things they clean also. So I will for sure be contacting again in the near future to book in probably the majority of the rest of my household stuff. Thank you.

29 avril 2026
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Réponse de Ovensupport LTD

Thanks for your review Jasmine!
We are extremely delighted our cleaner called upon his arrival, was polite and carried out a good clean of your oven.
We have requested further information from you as we would love to pass your review onto our cleaner.
We look forward to your response.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Ryhs did an amazing job on my oven

Ryhs did an amazing job on my oven
Clean tidy professional

29 avril 2026
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Réponse de Ovensupport LTD

Thanks for your review Debbie!
We are delighted Rhys attended, was professional and carried out an amazing clean of your oven.
We have made Rhys aware of your review.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Great service

Great service, amazing price. Quick and professional thank you

29 avril 2026
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Réponse de Ovensupport LTD

Thanks for your review Warran!
We are pleased our service was great and that Rhys carried out a quick & professional clean of your oven.
We have passed your review onto Rhys.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Very efficient and friendly

Very efficient and friendly

29 avril 2026
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Réponse de Ovensupport LTD

Thanks for your review Deborah!
We are delighted Jamie was friendly and very efficient.
We have made Jamie aware of your review.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Tony was very efficient

Tony was very efficient. He treated my house respectfully and he done a great job

29 avril 2026
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Réponse de Ovensupport LTD

Thanks for leaving a review Elaine!
We are pleased Tony was respectful, efficient and carried out a great clean for you.
We have made Tony aware of your review.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Left the aga in good order pleasant…

Left the aga in good order pleasant people would use again

28 avril 2026
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Réponse de Ovensupport LTD

Thanks for your review Mike!
We are pleased Jacob and Liam were pleasant and left your Aga in good order after completing the clean.
We have made both Jacob and Liam aware of your review.
Kind Regards,
Oven Support LTD

Noté 1 sur 5 étoiles

Let down

Let down

Had an email and a phone call informing me my appointment was between 8-11 am. No one showed up. I call customer helpline at 11:00am and was told that is was between 1pm-4pm. what a waste of time.

29 avril 2026
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Réponse de Ovensupport LTD

We are terribly sorry to hear about this.
Please respond to our further information request in order for us to assist you further.
We apologise for the inconvenience caused.
Kind Regards,
Oven Support LTD

Noté 1 sur 5 étoiles

Poor booking management

I booked an oven cleaning service for a PM slot specifically so I could have the morning off.

Despite this, the technician showed up at 8:30am without any prior call or notice. I was confused but still tried to accommodate him and asked if he could wait outside while I got ready. By the time I was ready to open the door, he had already left.

To make matters worse, I later saw an email stating the cleaner would arrive between 9am and 12pm — which still doesn’t match the 8:30am arrival.

29 avril 2026
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Réponse de Ovensupport LTD

We are terribly sorry to hear about your experience Tonya.
If you require further assistance please email us at feedback@ovensupport.com
We sincerely apologise for the inconvenience caused.
Kind Regards,
Oven Support LTD

Noté 5 sur 5 étoiles

Polite efficient on time and a great job

Polite efficient on time and a great job

29 avril 2026
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Réponse de Ovensupport LTD

Thanks for your review Carolyn!
We are pleased Paul arrived on time, was polite and carried out a great clean for you.
We have made Paul aware of your review.
Kind Regards,
Oven Support LTD

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