They stole my money put freeze on my account and never released my remaining funds I’m trying to sue them as we speak I want my money
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Lisez les avis des autres
Received a strange email advising my account has been flagged by their security monitoring system. WHAT ACCOUNT? I've never even heard of this company and DEFINITELY didn't open an account. The whole... Voir plus
too stupid to read or do your own jobs. Just another fake "bank" full of fraud and false advertising I get to sue. Don't care if you want to cry about me stating your illegal actions out loud won't c... Voir plus
L'entreprise a répondu
Absolutely love using this banking service the only down fall was having to pay $300 for the fire element and the fact how when u go to an ATM that charges you $3 to pull money out, ok that's fine but... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Oxygen is a digital banking platform tailored to meet the unique needs of freelancers, digital natives, and small businesses – providing worry-free banking solutions to the nearly 60 million people who make up the ever-expanding segment. Through the Oxygen app, users can manage everyday expenses on their Oxygen Visa Debit Card, helping provide freedom, flexibility and predictability.
Coordonnées de contact
100 First St. Suite 2250, 94104, San Francisco, Etats-Unis
- (866) 287-7021
- support@oxygen.us
- oxygen.us
2,3
Bas
289 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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It could be 5 stars, checks should be deposited via APP for NYC residents
Please allow NEW YORK CITY checks to be scanned into our accounts. I would give 5 stars otherwise!
1 février 2023
Réponse de Oxygen
Hi Genesis, thanks for your feedback. We are continuously working on adding more features/products to make your experience better.
I love Oxygen as an alternative to…
I love Oxygen as an alternative to normal banks. I get my money super fast. Usually 2 to 3 days sooner than expected.
Cashback is great at recouping some of the money I spend on every day things.
Love the card too. It has some weight to it and you will get asked about it when you use it.
19 avril 2022
Réponse de Oxygen
Hi Azure, we appreciate the time you took to leave us this review. Thanks so much for the kind feedback about our services!
Réponse de Oxygen
Hi Christopher, thanks for your review. We are continuously working on adding more features/products to make your experience better.
Unfortunately you guys don’t care about…
Unfortunately you guys don’t care about your customers.
17 avril 2023
Réponse de Oxygen
Hello, we're sorry to hear about your experience. Our team would be glad to investigate what happened, please send us a message with your email address so that we can look into this for you.
great cust svc
The agent was very friendly and super willing to help resolve my issue. Thanks
17 avril 2023
Réponse de Oxygen
Hello Adrian, So glad we were able to resolve your issue! We are only an email or phone call away if you need us again.
Everytime I've had to file a dispute…
Everytime I've had to file a dispute with oxygen I've always been denied even with me being honest I still get denied my money back oxygen bank hadn't even gave me provisional credit they literally make me wait, this bank has denied me a couple thousand dollars of my money back and the sad part is I'm fighting identity theft and I've reported this to them and they told me that my card information was compromised but still denied my Disputes any excuse from oxygen bank because that's all it is and for them to tell me in there response below to file a rebutted well guess what I have and not even 2 hours later they tell me the same thing and close the case.
23 février 2023
Réponse de Oxygen
We’re sorry to hear about your experience. Disputes are a highly regulated process that requires thorough and comprehensive investigation on a case-by-case basis. Our dispute team does provide customers with updates as soon as they are available. If you have any questions or would like to request a rebuttal, please reach out to support@oxygen.us
Réponse de Oxygen
Hello, we really appreciate your taking the time to leave us this feedback!
Awesome features like cash back!
Oxygen’s customer operations really care about their customers. There are great features like cash back, and the card and packaging itself is really awesome. I am excited for what is to come with this company!
17 avril 2023
Réponse de Oxygen
It is delightful to hear such positive words. Thank you so much for the review! We appreciate it.
Oxygen is great no fees and pretty…
Oxygen is great no fees and pretty cards I love them
17 avril 2023
Réponse de Oxygen
Thank you for taking the time and effort to leave this review. We're very pleased to hear that.
The business banking needs to be…
The business banking needs to be improved without limits.. overall great product … graphics ( looks) please add some color looks bland and basic
17 avril 2023
Réponse de Oxygen
Hello, thank you so much for the review! We appreciate it and will pass along your feedback.
Overall oxygen is good in my…
Overall oxygen is good in my experience. I just have a problem with the fees charged when I use the atm in my area. But I still will be a customer because I love the overall service and the customer service team is great!
17 avril 2023
Réponse de Oxygen
Hello, thanks for the feedback and we're sorry to hear about your experience. Please refer to this help article to locate Allpoint ATMs. https://oxygen.us/help/kb002-does-oxygen-have-a-fee-free-atm-network/
Réponse de Oxygen
Hi Denise, thanks for the feedback. We are continuously working on adding more features to make your experience better.
Réponse de Oxygen
Thanks for taking out time to rate us. Appreciate it!
Réponse de Oxygen
Glad to hear that, Scott! Thank you so much for the review! We appreciate it
Great Customer Service when my account…
Great Customer Service when my account was hacked.
18 août 2022
Réponse de Oxygen
Hello, we are always here to help, and we really appreciate your taking the time to leave us this feedback!
Inspired....to find another bank
You canceled my debit card before its expiration date with no warning and took over a month to replace it and those I contacted in customer service responded with incompetence and outright lies
It's a shame no one wanted to hear more when might have been able to resolve the problem. You asked
6 février 2023
Réponse de Oxygen
We’re sorry to hear about your experience and we'd love to look into this further. Please send us an email to support@oxygen.us or call 866-287-7021 from 10am-6pm EST Monday through Sunday.
Worst bank ever!!
Worst bank ever!!! Been with them over a year and have to wait 30 days for a hotel deposit to go back on my card F!$#@ing b*@$&hit!
15 avril 2023
Avis spontané
Réponse de Oxygen
Hello @Stephanie Erwin, refunds generally take 3-5 business days depending on the merchant. This issue is escalated and someone will be reaching out to you shortly to help resolve this issue. We apologize for any confusion.
love oxygen
love oxygen
I'm currently on the Air element
I love the metal cards
plus 1 disposable card and unlimited virtual cards
all very useful
I would like to see more budgeting and accounting features
overall an amazing company to be with
17 avril 2023
Réponse de Oxygen
We appreciate the time you took to leave us this review. Thanks so much for the kind feedback.
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