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Lisez les avis des autres

Noté 1 sur 5 étoiles

They stole my money put freeze on my account and never released my remaining funds I’m trying to sue them as we speak I want my money

Noté 1 sur 5 étoiles

Received a strange email advising my account has been flagged by their security monitoring system. WHAT ACCOUNT? I've never even heard of this company and DEFINITELY didn't open an account. The whole... Voir plus

Noté 1 sur 5 étoiles

too stupid to read or do your own jobs. Just another fake "bank" full of fraud and false advertising I get to sue. Don't care if you want to cry about me stating your illegal actions out loud won't c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely love using this banking service the only down fall was having to pay $300 for the fire element and the fact how when u go to an ATM that charges you $3 to pull money out, ok that's fine but... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière
  2. aussi dans
  3. Institution financière
  4. Services aux entreprises

Informations provenant de diverses sources externes

Oxygen is a digital banking platform tailored to meet the unique needs of freelancers, digital natives, and small businesses – providing worry-free banking solutions to the nearly 60 million people who make up the ever-expanding segment. Through the Oxygen app, users can manage everyday expenses on their Oxygen Visa Debit Card, helping provide freedom, flexibility and predictability.


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

289 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,3

Tous les avis

(289)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My sister gave me your link to get her…

My sister gave me your link to get her self something free, I don't know what it was. That was either 2 or 3 years ago. I am still with you guys and I don't plan on going any where else. Great service I have only had to speak with some one two times. A little slow if you stay on the line, but if you leave your name and number the response time isn't bad

19 mai 2022
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Réponse de Oxygen

We appreciate having you as a customer. Thank you so much for the review! We appreciate it.

Noté 1 sur 5 étoiles

I was charged extra for my gas and the…

I was charged extra for my gas and the store never put the money back on my card I disputed it and oxygen said that they found no errors like I was lying I will be switching banks soon

25 mars 2023
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Réponse de Oxygen

Jasmine, we’re sorry to hear about your experience. Disputes are a highly regulated process that requires thorough and comprehensive investigation on a case-by-case basis. If you would like to request a rebuttal, please reach out to support@oxygen.us.

Noté 5 sur 5 étoiles

Top FinTech App

Great app development, cash back features, and customer support. I refer all my friends to sign up for an Oxygen account!

17 avril 2023
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Réponse de Oxygen

We appreciate having you as a customer. Thank you for spreading the news about Oxygen!

Noté 3 sur 5 étoiles

Really Good... BUT...

Great features... cash back, disposable cards and great perks... Negatives: NO WEBSITE SUPPORT for viewing banking activity... you lose your phone and you can't access your money... SERVICES ARE GREAT UNTIL you NEED HELP... customer service is just bad... long wait times, not real bankers (call takers) which are generally useless and support is email based.. I would love to keep more money with them but I can't trust a company without a real banking team on the phone... i'm like most Americans I work hard for my money... I can't have my money in limbo waiting on an email...

1 avril 2023
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Réponse de Oxygen

Hello, thank you so much for the review! We appreciate it and will pass along your feedback.

Noté 5 sur 5 étoiles

Dispute charges help

They helped me file a dispute

14 avril 2023
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Réponse de Oxygen

Hello, we are always here to help, and we really appreciate your taking the time to leave us this feedback!

Noté 5 sur 5 étoiles

I love this account

I love this account! When I've had an issue with someone charging my account without my authorization I've always been able to reach a customer service rep on the first try. They have always handled the situation immediately. When I had to get a replacement card it came in quickly and I love the fact that while I'm waiting I'm not completely without access because I can still use temporary cards online to pay bills or transfer money. I get notifications on the use of my card instantly and I even make a couple of bucks been using it to buy gas or at Walmart because of the cash back incentives. Even the physical card itself is better than any of the other cards I have. It's heavier and very sturdy and includes the Tap'nGo payment option. I'm keeping this as my primary account forever.

3 avril 2023
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Réponse de Oxygen

It is delightful to hear such positive words. Thank you so much for the review and for being an Oxygen customer! We appreciate you.

Noté 5 sur 5 étoiles

I love oxygen just wish that they offer…

I love oxygen just wish that they offer zelle. Have been using this online banking site for a couple of years now. Thank you Oxygen.con

17 avril 2023
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Réponse de Oxygen

Hello Brandy, thank you so much for the review! We appreciate it and will pass along your feedback.

Noté 5 sur 5 étoiles

Oxygen is the best money app that I…

Oxygen is the best money app that I ever had, it's simple and very good service.

3 avril 2023
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Réponse de Oxygen

It is delightful to hear such positive words, Damian. Thank you so much for the review and for being an Oxygen customer! We appreciate you.

Noté 5 sur 5 étoiles

Excellent back

17 avril 2023
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Réponse de Oxygen

Thank you so much for the review! We appreciate it.

Noté 5 sur 5 étoiles
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Réponse de Oxygen

Jimmy, thanks for taking out time to rate us and for the positive feedback.

Noté 5 sur 5 étoiles

Bad decision with Atlas

Not being able to link my cash app, can’t withdrawal my available balance. Couldn’t pay my bills on time because of it.

13 avril 2023
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Réponse de Oxygen

Thank you so much for the review! We appreciate it.

Noté 4 sur 5 étoiles

Happily Satisfied

Everytime there's a transaction made, Oxygen always notifies me. I also like the fact that I can get to freeze and unfreeze my debit card. Keep up the good work Oxygen Bank.

17 avril 2023
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Réponse de Oxygen

Thank you so much for the review! We appreciate it.

Noté 5 sur 5 étoiles

Love oxygen

Love oxygen. Very reliable and care about their customers. Great customer service and friendly.

17 avril 2023
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Réponse de Oxygen

It is delightful to hear such positive words. Thank you so much for the review! We appreciate it.

Noté 5 sur 5 étoiles

Great service

Everyone is helpful

3 avril 2023
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Réponse de Oxygen

Thank you so much for the review! We appreciate it.

Noté 5 sur 5 étoiles

Dix customer service.

I really like the convenience and security. Customer service needs to be able to solve issues instead of just being a call crnter.

17 avril 2023
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Réponse de Oxygen

Thanks for your feedback. We are continuously working on adding more features/products to make your experience better.

Noté 1 sur 5 étoiles

Don’t bank with them

You suck. You have no customer service workers that are fluent in English. You can’t understand them, they don’t know what to do and cannot understand what you are saying.

The company has yet to verify my identity for mobile checks and pushes the blame on the check cashing company ingo. That’s not my problem you use a c rated company to verify your customers identity.

You have crap policy that is very inconvenient.

And most importantly your business has zero credibility with the public, most people give me looks when I say I bank with you and the looks are followed by negative reviews.

16 avril 2023
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Réponse de Oxygen

Hello Tyler, we're sorry to hear about your experience. Our team would be glad to investigate what happened, please send us a message with the email address associated with your account so that we can look into this for you.

Noté 4 sur 5 étoiles

I've tried most of the online banks and…

I've tried most of the online banks and none of them are as good as oxygen. I like the cash back for fast food and gas and the different levels of cards.

17 avril 2023
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Réponse de Oxygen

Thank you so much for the review! We appreciate it.

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