I did not receive my shipment even though USPS marked it as delivered. I expected a hassle and no real resolution. Paleovalley was very responsive, offered suggestions and then made everything right.... Voir plus
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100% Grass-Fed Bone Broth Protein in Vanilla is fantastic! The ingredients are clean, and the quality is excellent. I’ve been really impressed with the product overall. On top of that, their customer... Voir plus
L'entreprise a répondu
Everything I’ve bought from them is wonderful. Amazing outstanding ingredients. Taste extremely good. Just got the meat sticks and I can’t stop eating them. Golden, milk is amazing. Delivery was fast... Voir plus
L'entreprise a répondu
Purchased Paleovalley beef sticks - Teriyaki. Several have spoiled inside the unopened packaging. It’s disgusting. There is NO access to their “contact us” webpage. No customer service contact numbers... Voir plus
L'entreprise a répondu
4,2
Bien
616 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great customer service by Paleovalley
I did not receive my shipment even though USPS marked it as delivered. I expected a hassle and no real resolution. Paleovalley was very responsive, offered suggestions and then made everything right. That was truly appreciated. Thank you.
16 avril 2026
Avis spontané
Great company to deal with and really…
Great company to deal with and really good products.
23 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for the thoughtful review! We’re so happy to hear you’ve had a great experience with our team and are enjoying the products. We really appreciate you taking the time to share this!
Tasty Healthy Products
This is a great healthy product. I have a friend that is allergic to everything, and she could eat these! They taste great and travel well. I practically lived on them when I was camping. They also have excellent customer service. My experience has been A++.
20 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for taking the time to share this with us! We’re really glad to hear you’ve enjoyed the products and found them convenient for travel and camping-that’s exactly what we hope for. It’s also wonderful to hear they’ve worked well for your friend and that you’ve had a great experience with our customer service. We truly appreciate your support!
Great products, service, integrity!
This company has great products, customer service and integrity! I am loving two scoops of Salted Caramel bone broth in my morning coffee!
20 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for sharing this wonderful feedback! We’re really glad to hear you’ve had a great experience with our products, customer service, and values-it means a lot to us.
And we love hearing how you’re enjoying the Salted Caramel Bone Broth Protein in your morning coffee-that sounds like a delicious routine! ☕️
They have great products and customer…
They have great products and customer service. I love their meat sticks!
20 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for sharing this! We’re really glad to hear you’ve had a great experience with our products and customer service. And we love that the sticks are a favorite, such a classic! We truly appreciate you taking the time to leave a review 😊
100% Grass-Fed Bone Broth Protein in…
100% Grass-Fed Bone Broth Protein in Vanilla is fantastic! The ingredients are clean, and the quality is excellent. I’ve been really impressed with the product overall. On top of that, their customer service is outstanding—they respond quickly to emails and genuinely take good care of their customers.
18 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for your kind words. We are thrilled to hear you have been enjoying our 100% Grass Fed Bone Broth Protein in Vanilla and that the quality and ingredients have stood out to you.
It also means a great deal to hear that you have had such a positive experience with our customer service team. We work hard to take great care of our customers, so your feedback truly means a lot.
Thank you again for your support of Paleovalley.
GREAT COMPANY
This company supports and supplies products that are extremely healthy. I trust their recommendations and their products. I once had to return something and the customer support team was wonderful.
16 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for your kind words and support. We are so grateful to hear that you trust our products and recommendations, and we’re especially glad our customer support team was able to take great care of you when you needed help with a return.
Your feedback truly means a lot to our team. Thank you again for being part of Paleovalley.
Great and timely response to concerns
I needed to return a supplement that wasn't right for me and the customer service was very thoughtful and made the process very simple.
15 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for your kind words. We are so glad our team was able to make the return process simple and thoughtful for you.
We know not every product is the right fit for everyone, and we always want to make sure our customers feel supported. We truly appreciate your feedback and your support of Paleovalley.
Helpful, knowledgeable representative.
The representative was very helpful resolving my tracking concerns in a friendly, professional manner!
The representative also sent a follow-up email, several days later to make certain that my concerns were resolved.
10 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for your kind words. We are so glad to hear our team was able to help resolve your tracking concerns in a friendly and professional way.
It also means a lot to hear the follow up stood out to you. We always want our customers to feel genuinely supported, and your feedback means a great deal to our team. Thank you again for your support of Paleovalley.
Excellent product
Excellent product: the meat sticks and olive oil are excellent
Excellent service: Product comes in a timely fashion and in good condition. The customer service responds quickly when I make an inquiry.
14 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for your kind words. We are so glad to hear you have been enjoying the meat sticks and olive oil, and that your orders have been arriving in good condition and on time.
It also means a lot to hear that our customer service team has been quick to support you when needed. We truly appreciate your support and are grateful to have you as part of Paleovalley.
I ordered the 30 for 36 on line and the…
I ordered the 30 for 36 on line and the order was due to be delivered on a certain date through Amazon Delivery. When it was not delivered on that date I waited a couple of days and then called Paleovalley and talked to a customer service representative by the name of Keith. He was very understanding and said he would look into it. He stayed in contact with me and I received my order a couple of days later. Keith again, checking on my order, contacted me again to confirm this. This kind of customer service is what keeps me going back to businesses. Customer care is huge to me and Keith nailed it! Keith you are a huge asset to your company!! Thank you!
13 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for taking the time to share this. We are so sorry again for the delivery delay, but we are very glad Keith was able to support you and stay in touch until everything was resolved.
It means a great deal to hear that his follow through and care stood out to you. We agree that customer care matters, and we are so grateful you recognized Keith in this way. We will be sure to share your kind words with him.
Thank you again for your support of Paleovalley.
Everything I’ve bought from them is…
Everything I’ve bought from them is wonderful. Amazing outstanding ingredients. Taste extremely good. Just got the meat sticks and I can’t stop eating them. Golden, milk is amazing. Delivery was fast and had no problem with subscriptions. We’ll buy again.
10 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for your kind words. We are so glad to hear you have been enjoying so many of our products, especially the meat sticks and Golden Milk.
It also means a lot to know your delivery experience went smoothly and that your subscription has been easy to manage. We truly appreciate your support and are so grateful to have you as part of Paleovalley.
The products are delicious and the…
The products are delicious and the customer service is exceptional! I will be a customer for life!
8 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for your kind words. We are thrilled to hear you are enjoying the products and have had such a positive experience with our customer service team.
Hearing that you plan to be a customer for life truly means a lot to us. We are so grateful for your support and for the trust you place in Paleovalley.
All went great 👍 meat sticks great…
All went great 👍 meat sticks great flavor 👍 customer service great 👍!
7 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for the kind review! We’re so happy to hear everything went great and that you’re enjoying the meat sticks and their flavor. It also means a lot to know you had a great experience with our customer service team. We truly appreciate your support!
They sale a great product
They sale a great product, as advertised, and consistently meeting expectations. We purchase meat sticks and bone broth, keeping out subscriptions active. When I had to reach out about a discount not appearing in my total the team responded in under a day and corrected the issue.
8 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for your continued support! We’re thrilled to hear you’ve been enjoying both our meat sticks and bone broth, and that your experience has been consistent with what you expected. We’re also glad our team was able to quickly resolve the discount issue for you. We truly appreciate you keeping your subscriptions active and being part of the Paleovalley community!
Fantastic Customer Service & Products
I had a great experience with Paleovalley’s customer service. My order ended up being delivered to the wrong address, and the delivery company told me they couldn’t do anything about it.
When I reached out to Paleovalley, they responded quickly and were so kind and helpful. They handled the issue right away and made the whole process really easy and stress-free.
I really appreciate a company that takes care of its customers, especially when the situation wasn’t even their fault. On top of that, I genuinely love their products—they’re high quality and something I feel good about purchasing.
I’ll definitely continue ordering from them!
6 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for your thoughtful review. We’re so sorry your order was delivered to the wrong address, but we’re really glad our team was able to step in quickly and help make things right. It means a lot to hear that the process felt easy and stress-free, especially in a situation outside of our control. We also truly appreciate your kind words about our products and your continued support. Thank you for choosing Paleovalley!
This company is true to their mission
This company is true to their mission. Clean products and great customer service.
7 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for your kind words! We’re honored to hear that Paleovalley feels true to its mission through both our products and our customer service. Providing clean products and a great experience is so important to us, and we truly appreciate your support.
Great products great service!
6 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for your support! We’re so happy to hear you’ve had a great experience with both our products and our service. We truly appreciate you taking the time to share this with us!
The response was quick,good service and…
The response was quick,good service and their product is the best.
3 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for your kind review! We’re so glad to hear you received a quick response and had a good experience with our service. It means a lot to know you feel our product is the best. We truly appreciate your support!
Great product, great customer service
Great product! Best ever Beef Sticks. No chemicals, very clean and so tasty. Also love the bone broth they make in several flavors.
They run promotions often and are excellent with customer service.
1 avril 2026
Avis spontané
Réponse : paleovalley.com
Thank you so much for your kind review. We’re thrilled to hear you’re enjoying our Beef Sticks and bone broth, and that both have been such a great fit for you.
It also means a lot to know you’ve had a positive experience with our customer service team. We work hard to provide both high-quality products and support our customers can count on.
We truly appreciate your support and thank you for being part of the Paleovalley community.
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