Oh my goodness. Not one blister, complete joy and total comfort. 45km of rocky and challenging terrain complete without a single problem. My anxiety had been at an all time high because of my... Voir plus
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Finally got good deal on a sensible number of great socks. Who wants 9 pairs, as in your usual bargain buy? Without doubt they are superior socks that wash and wear well.
A but unhappy that socks arrived loose and without tags as they were a gift and I wanted them to look new and unused! There was no delivery note either and they look very small. It feels a bit like... Voir plus
L'entreprise a répondu
Customer service second to none. I put an order through and had a query which was answered promptly and efficiently. Would definitely order from this company again.
À propos de l'entreprise
Écrit par l'entreprise
Panda Food are a luxury bamboo socks brand, based in London England. We pride ourselves on incredible quality and unbeatable customer service.
Coordonnées de contact
Suite 4978, Unit 3A 34-35 Hatton Garden, EC1N 8DX, London, Royaume-Uni
- hello@pandafood.co.uk
- pandafood.co.uk
4,6
Excellent
84 avis
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A répondu à 100 % de ses avis négatifs
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Very fast shipping
Very fast shipping, really happy with the socks I got. Will be ordering more.
30 décembre 2025
The day after ordering delivery was…
The day after ordering delivery was unbelievable, first class service.
Socks are very comfortable to wear. I haven’t had them long enough to see how they wear, but so far I’m impressed with them.
30 décembre 2025
The delivery was in good time
The delivery was in good time. The couriers used seemed good because I received the right goods. The goods are of a good quality.
28 décembre 2025
Really impressed
Excellent product and service. The socks are truly comfortable- both soft and yet supportive, and remarkable value. I have paid five times more for an inferior pair. Delivery was really efficient.
28 décembre 2025
Brilliant customer service from start…
Brilliant customer service from start to finish. The team were so helpful and friendly, and I’m really excited to try their products! I originally purchased a pair of their socks without realising there was a 3 for 2 offer. They kindly allowed me to place another order so I could receive the free pair. Really impressed with how accommodating they were.
12 décembre 2025
Avis spontané
These are great socks
These are great socks. I’ve been using Rohan everyday socks for years, but they eventually wore out and I wanted a sustainable replacement. These feel great, are the right length, not too long like some others I bought, and the fit it just right and they don’t bunch up or move around on my foot like some other socks do. Highly recommended. I bought a 3 pack in September, but just bought another 4 packs I like them so much!
1 octobre 2025
Avis spontané
Unfortunately the socks do not last
Unfortunately the socks do not last. Bought 9 pairs from Panda food and within 2 weeks 2 pairs had worn through and had holes. Emailed customer services 3 times, no reply since. In the last 2 weeks another 2 pairs have worn through. I would avoid if you want durability as well as comfort as they only offer 1 of the 2.
25 octobre 2025
Avis spontané
Réponse de Panda Food
Hi Nik,
Thank you for taking the time to leave this review. We are sincerely sorry to hear that the longevity of your recent purchase has not met your expectations, especially after you chose to invest in 9 pairs.
While our bamboo socks are famously chosen for their softness and comfort, they are usually very resilient. To have pairs wear through within two weeks is extremely unusual and not reflective of the quality standards we hold at Panda Food. This suggests there may have been a defect with the specific batch you received.
We are also very concerned to hear that your emails have gone unanswered. This is not the level of service we aim to provide. It is possible our responses may have been filtered into your junk/spam folder, but we want to rectify this immediately regardless of the cause.
Please could you contact us again via our website (referencing this review) or check your spam folder? We are eager to locate your order, investigate why our emails didn't reach you, and replace the faulty pairs for you right away.
Best regards,
The Panda Food Team
Thoughtfully designed, not like other socks
These are really great quality socks, and really thoughtfully designed. I have the hiking socks for women, and the key difference I've found between these socks and other brands, is how structured the heel is. When you put your foot in, your heel 'pops' into place and the sock doesn't slip around. The quality of the fabric is really high too - I'll definitely be back for more.
14 novembre 2025
Avis spontané
Very environmentally friendly and soft and comfy.
Received socks as a gift attracted by ethical aspects. They are very soft and comfy but I am disappointed that they are not really unisex as the size 4-8 are more like a man's size. I am a woman's size 7 and they are slack on me.
13 novembre 2025
Avis spontané
FANTASTIC service and quality product
FANTASTIC . Please read all of this . I previously put on a poor review as I had not received my ordered items and wanted to warn others . THIS WAS NO fault of Panda it was the AMAZON delivery. Once I was able to speak with Curtis founder of Panda he dealt with the issue immediately and had a replacement send out by postal delivery. The socks are fantastic quality and I will certainly buy again . Supporting small buisness is important.
10 novembre 2025
Avis spontané
Excellent service … ordered Sunday…
Excellent service … ordered Sunday arrived today Monday via Amazon .. socks feel and look amazing… very pleased will buy again … thanks
9 novembre 2025
Avis spontané
Very happy with my order
Very happy with my order. Its a christmas present for my daughter I'm sure she'll be happy.
26 octobre 2025
Great customer service
Great customer service. Really quick dispatch of the goods. Lovely comfortable socks. Thank you
30 octobre 2025
Excellent quality and service.
Excellent quality socks at very good prices.
Extremely fast next day delivery service.
Customer service is excellent, they dealt with a query I had straight away and very politely.
Socks are very comfortable and stylish.
25 octobre 2025
Soft socks!
I purchased a selection of hiking socks for me and my daughter and they are fabulous - soft and with just enough cushioning but no bulkiness. I also purchased some athletic style socks for my daughter which she also loves as they are soft and stylish. Overall we are converts to Pandafood!!!
8 octobre 2025
Beautiful socks
Beautiful socks. Very little friction as seamless. Great moisture wicking. Soft and comfortable.
26 septembre 2025
Réponse de Panda Food
Thank you for supporting our small business! We hope to see you again soon.
Excellent all round
Excellent socks and excellent service. I bought a pack of three Ribbed Bamboo Dress socks. Delivery was quick and the socks are comfortable. A minor problem developed in one of them. I reported this to Panda Food, who immediately agreed to send a further pack of three at no charge. I will certainly be buying more from them.
13 octobre 2025
Avis spontané
Réponse de Panda Food
Thank you for supporting our small business! We hope to see you again soon.
Réponse de Panda Food
Thank you for supporting our small business! We hope to see you again soon.
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