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Patterson Companies Inc is a medical supplies conglomerate primarily in the business of veterinary and dental products.
I order through a representative of Patterson
his name is Anatoly he is very knowledgably & pleasant to work with.
I get my orders in 1 day & if for some reason there is an issue with a product
Anatoly would resolve it quickly
Very quiet ,,home away from home dental office ,,with a great staff that makes you feel welcome and dentures are same day as extractions,,I love this place❤️
Dental insurance claims filings have been hindered by a recent cyberattack. Our income has been devastated. Patterson software has been crippled. They are keenly aware of this. So they have the nerve to make a collection call and threaten to shut off the software just when we can begin to get out claims following their convoluted work around.
Horrible company… they charge 18% finance charges. They overcharge for their supplies. Terrible customer service. Run for the hills. You will get screwed like I did. Definitely the worst experience with a dental company in my 25 years of practice.
Patterson sent three different technicians to repair our chair light. On the first visit (4/04/23), the technician stated that we needed a new transformer and that Patterson could not obtain it. So I showed him a transformer from a dental equipment supplier which he felt would work. I purchased the transformer and Patterson sent a second technician to install it (4/11/23). However, the transformer would not work and the second technician said that we were not getting power to the light and that I should get electricians to remedy the problem. I sent the transformer back to paying $40 for shipping and restocking. I had electricians evaluate the lack of power, but they said that the light was getting power and this cost me $400. We purchased another transformer which a third technician installed (4/19/23). I made my concerns known when they asked for a review, but never heard back from anyone. I then sent to concerns to our local Patterson office and they dropped charges associated with the second technician visit, but charged us 3 service charges for delaying our payment. I had delayed paying until I was satisfied with Patterson's attention to the debacle.
As always friendly, feeling like you are family.
They always are caring, and very informative
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