Pay Per Week Avis 

686
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service could not do enough for you.Sue was excellent with her customer service. If was not for pay per week carpets we would not of been able to do our whole bungalow. Now done all the bung... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Shocking. Me and my partner had a sofa delivered in June. It was broken when the delivery people brought it in. Still not fixed in September. They just keep moving payments back. Will never ever buy w... Voir plus

Noté 5 sur 5 étoiles

Although I waited nearly a month for my carpet, the whole process was very smooth and the customer service is exceptional and the guys who lay the carpet very professional and pleasant . Will definite... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I so happy with the hall lino and stairs landing carpet lads was amazing very polite the rep was amazing looking forward to other products with you

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de moquette
  2. Fournisseur de meubles encastrés
  3. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern. Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

686 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 59 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(686)

115 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fab service and quick turnover

Fab service and quick turnover. Was fitted within 2/3 weeks and carpet is lovely. Jack Taylor came to my home, he was quick and efficient and have recommended him to family.

2 septembre 2025
Avis spontané
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Réponse de Pay Per Week

Hello Jemma, thank you so much for the great review, we really appreciate your custom! Kind regards, Rebecca @ Pay Per Week.

Noté 5 sur 5 étoiles

Dave visited us for the 2nd time and…

Dave visited us for the 2nd time and just like his first visit he was very polite, professional and made the whole process easy, very happy with the service and will be using pay per week again for our next project, thanks Dave from Ryan, Emma and the 🐕dogs 😀

16 septembre 2025
Avis spontané
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Réponse de Pay Per Week

Hello Ryan, thank you so much for the 5* review! Kind regards, Rebecca @ PPW

Noté 5 sur 5 étoiles

Brilliant will be using again very…

Brilliant will be using again very friendly service

11 septembre 2025
Avis spontané
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Réponse de Pay Per Week

Hello Shannon, thank you so much for the 5* review. We look forward to your future orders with us! Kind regards, Rebecca @ Pay Per Week

Noté 5 sur 5 étoiles

My agent Dave gave very exemplary…

My agent Dave gave very exemplary service, told me all the information I needed and made me feel comfortable with sorting out my carpet

11 septembre 2025
Avis spontané
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Réponse de Pay Per Week

Hello Jordan, thank you for the review! It's great to hear your agent Dave went though everything with you, and we look forward to you receiving your carpet! Thanks, Rebecca @ Pay Per Week

Noté 5 sur 5 étoiles

Best agent goes to Rupert

So this is my second time getting vinyl. Also my second time seeing Rupert.
Couldn't ask for a nicer agent. He goes through everything you could need to know and is very polite and kind.

12 septembre 2025
Avis spontané
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Réponse de Pay Per Week

Hi Kerry, thank you for the 5* review! It's great to hear you've placed another order with us, and thank you for the feedback about your local agent too. Kind regards, Rebecca @ Pay Per Week.

Noté 5 sur 5 étoiles

I had Karl come out and visit today for…

I had Karl come out and visit today for flooring in hallways and kitchen, explained everything so easily very polite gave me everything I needed to no made me feel at ease, this is a first time for me using pay per week very happy with my experience. Thank you

11 septembre 2025
Avis spontané
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Réponse de Pay Per Week

Hello Heather, thank you for the great review! I will be sure to pass your feedback on as well about your agent experience. Kind regards, Rebecca @ Pay Per Week

Noté 5 sur 5 étoiles

Called them about flooring verry next…

Called them about flooring verry next day dave come to see me done the paper work wich was nice and eazy verry professional made everything nice and clear to me orded the flooring wich comes in 10 day it really was simple and polite professional people thanks verry much

10 septembre 2025
Avis spontané
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Réponse de Pay Per Week

Hello Andrew, thank you so much for the 5* review! We are so pleaded to hear your feedback, and I will be sure to pass this on the the agent and the management team. Kind regards, Rebecca @ Pay Per Week

Noté 5 sur 5 étoiles

Fantastic company with great agent.

My local agent Rupert is an absolute gem.
Always friendly, informative and straight to the point.
He's always happy to accommodate and give advice on what's best.
He always posts on social media updates of any new products and the work done which is always handy.
I've used this agent and this company for many many years now and honestly wouldn't go anywhere else.
I highly recommend.

10 septembre 2025
Avis spontané
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Réponse de Pay Per Week

Hello Charlotte, thank you so much for the great review! I will pass this fantastic feedback on to Rupert and the management team, we really appreciate your kind words and custom. Thanks again, Rebecca @ Pay Per Week

Noté 1 sur 5 étoiles

Shocking experience.

Shocking experience.
I ordered carpet and vinyl for my kitchen, and it was a disaster from start to finish. First, they gave me twice the amount of vinyl I needed but didn’t even fit it properly—leaving a gap of around 10 inches by my door. Then they supplied a cheaper carpet than the one I ordered.

I was sold a thick carpet with a strong backing, but what arrived was a flimsy version with a thin white backing, nowhere near the quality promised. When I complained, I was told this was simply the “new backing.” However, even the fitters (who were standing in the room with me when I called) admitted it was a completely different, lower-quality carpet.

The company took no responsibility whatsoever. I was constantly passed around—sales, head office, delivery—each giving excuses and blaming someone else. No solution, just endless buck-passing. Very unprofessional across all departments, who seemed more interested in avoiding responsibility than helping their customer.

I paid £900 for carpet and vinyl I could have bought elsewhere for £400. I feel completely scammed.
Contacted them again in June 2025, and they was still doing the same. Still waiting for my call back, yet I never miss my payments.

8 septembre 2025
Avis spontané
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Réponse de Pay Per Week

Hello, I am sorry to hear you had this experience. Unfortunately I am not able to locate an account with the name on Trustpilot to be look in to this further. I have sent you a request for more information, but in the meantime if you would like to reach out to me at rebeccagreen@payperweek.co.uk, or on 07762223363, I will be more than happy to look in to this for you. Kind regards, Rebecca @ Pay Per Week.

Noté 5 sur 5 étoiles

Karl came to measure up today

Karl came to measure up today, spoke to him about what i was looking for and he was able to assist. Placed my order and carnt wait to have my carpets fit:) thanks Karl

2 septembre 2025
Avis spontané
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Réponse de Pay Per Week

Hello Leon, thank you so much for the great review! I will pass your feedback on to Karl and his management. We're so glad your happy with the service we have provided! Thanks, Rebecca @ Pay Per Week

Noté 5 sur 5 étoiles

Had our kitchen measured today by Karl…

Had our kitchen measured today by Karl and we was very impressed. Came with a range of vinyls to choose from and went through everything making sure nothing was missed. Now the wait for our kitchen flooring to be fitted 😆🙂

1 septembre 2025
Avis spontané
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Réponse de Pay Per Week

Hello Shyanne, thank you so much for the great review, I will make sure to pass on your feedback to Karl! Kind regards, Rebecca @ PPW

Noté 5 sur 5 étoiles

Recently had a sofa from pay per week…

Recently had a sofa from pay per week area manager was great delivery guys were fantastic

5 août 2025
Avis spontané
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Réponse de Pay Per Week

Hello Sarah, thank you so much for the 5* review, we really appreciate it! I will pass your feedback on to the agent and the delivery drivers. Kind Regards, Rebecca @ Pay Per Week

Noté 5 sur 5 étoiles

Excellent service lovely people to…

Excellent service lovely people to deal with i totally recommend this company I've had flooring and a new bed from them it's a thumbs up from me

5 août 2025
Avis spontané
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Réponse de Pay Per Week

Hello Diane, thank you so much for the review! We are so pleased to hear you are happy with your flooring and bed, and the services we offer. Kind regards, Rebecca @ PPW

Noté 5 sur 5 étoiles

This is my second time using pay per…

This is my second time using pay per week, absolutely fantastic service from start to finish. I would highly recommend them

17 juillet 2025
Avis spontané
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Réponse de Pay Per Week

Hello Michelle, thank you so much for the great review! If you do recommend someone you will both receive a £10 Love 2 Shop voucher too. Kind regards, Rebecca @ Pay Per Week.

Noté 5 sur 5 étoiles

Honestly a working family can…

Honestly a working family can struggle with expensive items like carpet sofas and so on this company helps with that i haven't spoken to a person that is ignorant to our situation they are kind people just trying to help excellent

28 août 2025
Avis spontané
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Réponse de Pay Per Week

Hello Scott, thank you for your kind words and the fantastic review. We're really happy to hear your pleased with your product and the service. Kind regards, Rebecca @ Pay Per Week

Noté 5 sur 5 étoiles

Fantastic service from measuring to…

Fantastic service from measuring to fitting. Will definitely be using again in the future

27 août 2025
Avis spontané
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Réponse de Pay Per Week

Hello Anna, thank you so much for the great review! We look forward to your future orders with us. Kind regards, Rebecca @ PPW

Noté 5 sur 5 étoiles

wonderful staff

Staff was so helpful carpet was fitted in with in 3 week of order thank you

28 août 2025
Avis spontané
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Réponse de Pay Per Week

Hello, thank you so much for the 5* review, we really appreciate it! Thanks, Rebecca @ Pay Per Week

Noté 5 sur 5 étoiles

Great experience!

Great experience!

The process was stress free and straight forward. Everything was explained clearly. The carpet we chose was fitted with no problems. Really good customer service throughout. Very happy with our purchase.

7 juillet 2025
Avis spontané
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Réponse de Pay Per Week

Hello Beverly, thank you for the review! It's great to hear you are happy with the product and our service. Kind regards, Rebecca @ PPW

Noté 2 sur 5 étoiles

The whole process was smooth until my…

The whole process was smooth until my bed was delivered the delivery drivers have ruined my carpet I sent proof to be told I’ve signed an agreement that states if they ruin anything while coming into your house it’s not there fault that must of been in very small print on purpose so a carpet that cost me over a thousand pound is ruined .

1 août 2025
Avis spontané
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Réponse de Pay Per Week

Hello Janine, it is outlined in our terns and conditions that the delivery drivers are not liable for any accidental damage to any flooring, paintwork etc. If you do wish to discuss this further, you can email me at rebeccagreen@payperweek.co.uk or WhatsApp me on 07762223363. Kind regards, Rebecca @ Pay Per Week

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