Excellent service could not do enough for you.Sue was excellent with her customer service. If was not for pay per week carpets we would not of been able to do our whole bungalow. Now done all the bung... Voir plus
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Excellent service could not do enough for you.Sue was excellent with her customer service. If was not for pay per week carpets we would not of been able to do our whole bungalow. Now done all the bung... Voir plus
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Shocking. Me and my partner had a sofa delivered in June. It was broken when the delivery people brought it in. Still not fixed in September. They just keep moving payments back. Will never ever buy w... Voir plus
Although I waited nearly a month for my carpet, the whole process was very smooth and the customer service is exceptional and the guys who lay the carpet very professional and pleasant . Will definite... Voir plus
L'entreprise a répondu
I so happy with the hall lino and stairs landing carpet lads was amazing very polite the rep was amazing looking forward to other products with you
L'entreprise a répondu
Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern. Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.
Moorhead House, S66 1AA, Rotherham, Royaume-Uni
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 59 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Fab service and quick turnover. Was fitted within 2/3 weeks and carpet is lovely. Jack Taylor came to my home, he was quick and efficient and have recommended him to family.

Réponse de Pay Per Week
Dave visited us for the 2nd time and just like his first visit he was very polite, professional and made the whole process easy, very happy with the service and will be using pay per week again for our next project, thanks Dave from Ryan, Emma and the 🐕dogs 😀

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Brilliant will be using again very friendly service

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My agent Dave gave very exemplary service, told me all the information I needed and made me feel comfortable with sorting out my carpet

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So this is my second time getting vinyl. Also my second time seeing Rupert.
Couldn't ask for a nicer agent. He goes through everything you could need to know and is very polite and kind.

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I had Karl come out and visit today for flooring in hallways and kitchen, explained everything so easily very polite gave me everything I needed to no made me feel at ease, this is a first time for me using pay per week very happy with my experience. Thank you

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Called them about flooring verry next day dave come to see me done the paper work wich was nice and eazy verry professional made everything nice and clear to me orded the flooring wich comes in 10 day it really was simple and polite professional people thanks verry much

Réponse de Pay Per Week
My local agent Rupert is an absolute gem.
Always friendly, informative and straight to the point.
He's always happy to accommodate and give advice on what's best.
He always posts on social media updates of any new products and the work done which is always handy.
I've used this agent and this company for many many years now and honestly wouldn't go anywhere else.
I highly recommend.

Réponse de Pay Per Week
Shocking experience.
I ordered carpet and vinyl for my kitchen, and it was a disaster from start to finish. First, they gave me twice the amount of vinyl I needed but didn’t even fit it properly—leaving a gap of around 10 inches by my door. Then they supplied a cheaper carpet than the one I ordered.
I was sold a thick carpet with a strong backing, but what arrived was a flimsy version with a thin white backing, nowhere near the quality promised. When I complained, I was told this was simply the “new backing.” However, even the fitters (who were standing in the room with me when I called) admitted it was a completely different, lower-quality carpet.
The company took no responsibility whatsoever. I was constantly passed around—sales, head office, delivery—each giving excuses and blaming someone else. No solution, just endless buck-passing. Very unprofessional across all departments, who seemed more interested in avoiding responsibility than helping their customer.
I paid £900 for carpet and vinyl I could have bought elsewhere for £400. I feel completely scammed.
Contacted them again in June 2025, and they was still doing the same. Still waiting for my call back, yet I never miss my payments.

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Karl came to measure up today, spoke to him about what i was looking for and he was able to assist. Placed my order and carnt wait to have my carpets fit:) thanks Karl

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Had our kitchen measured today by Karl and we was very impressed. Came with a range of vinyls to choose from and went through everything making sure nothing was missed. Now the wait for our kitchen flooring to be fitted 😆🙂

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Recently had a sofa from pay per week area manager was great delivery guys were fantastic

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Excellent service lovely people to deal with i totally recommend this company I've had flooring and a new bed from them it's a thumbs up from me

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This is my second time using pay per week, absolutely fantastic service from start to finish. I would highly recommend them

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Honestly a working family can struggle with expensive items like carpet sofas and so on this company helps with that i haven't spoken to a person that is ignorant to our situation they are kind people just trying to help excellent

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Fantastic service from measuring to fitting. Will definitely be using again in the future

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Staff was so helpful carpet was fitted in with in 3 week of order thank you

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Great experience!
The process was stress free and straight forward. Everything was explained clearly. The carpet we chose was fitted with no problems. Really good customer service throughout. Very happy with our purchase.

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The whole process was smooth until my bed was delivered the delivery drivers have ruined my carpet I sent proof to be told I’ve signed an agreement that states if they ruin anything while coming into your house it’s not there fault that must of been in very small print on purpose so a carpet that cost me over a thousand pound is ruined .

Réponse de Pay Per Week
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