Pay Per Week Avis 

686
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service could not do enough for you.Sue was excellent with her customer service. If was not for pay per week carpets we would not of been able to do our whole bungalow. Now done all the bung... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Shocking. Me and my partner had a sofa delivered in June. It was broken when the delivery people brought it in. Still not fixed in September. They just keep moving payments back. Will never ever buy w... Voir plus

Noté 5 sur 5 étoiles

Although I waited nearly a month for my carpet, the whole process was very smooth and the customer service is exceptional and the guys who lay the carpet very professional and pleasant . Will definite... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I so happy with the hall lino and stairs landing carpet lads was amazing very polite the rep was amazing looking forward to other products with you

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de moquette
  2. Fournisseur de meubles encastrés
  3. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern. Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

686 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 59 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(686)

115 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant Company

Brilliant service used this company a few times now efficient and friendly staff very reliable.Most of all very affordable prices.

22 août 2024
Avis spontané
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Réponse de Pay Per Week

Hello Tracey, thank you for the 5* review! We are so pleased to hear you are happy with the product and that you continue to place orders with us. Kind regards, Rebecca @ Pay Per Week.

Noté 5 sur 5 étoiles

Best company ever to go with

Best company ever to go with. I have had products from carpets to sofa, beds and dining table with them

1 mai 2025
Avis spontané
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Réponse de Pay Per Week

Hello Gemma, thank you for the 5* review. We are so pleased to hear you are happy with the product and service, and that you continue your custom with us. Kind Regards, Rebecca @ PPW

Noté 1 sur 5 étoiles

I would give this 0 stars if i could

I would give this 0 stars if i could, please don't use this company i paid a deposit of 63 pound for a sofa and the one i wanted was going to take 8to 10 weeks so i decided to change the order but i was told that my sales rep would contact me in the meantime….still after 2 weeks nothing i gave up and wanted to cancel my order and asked for my money back and was told i wouldn’t get it back.

12 août 2025
Avis spontané
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Réponse de Pay Per Week

Hello Melanie, I do apologise you weren't happy with the service. The Mia sofa your ordered is a built to order sofa so it can take the 8-10 weeks, we do apologise if the agent didn't make you aware of this during the appointment. We do have other sofas that we hold stock of that we offered you to change to, but this was declined. Kind regards, Rebecca @ Pay Per Week.

Noté 5 sur 5 étoiles

Very happy with the service from Jack…

Very happy with the service from Jack he was so patient with me as I just couldn't make up mind I'm landed with my flooring it has completely changed my room can't wait to do more now

6 août 2025
Avis spontané
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Réponse de Pay Per Week

Hello Emma, thank you so much for the review! I will be sure to pass this feedback on to Jack and his manager, and we look forward to your future orders with us! Thanks, Rebecca @ Pay Per Week.

Noté 5 sur 5 étoiles

Kitchen vinyl

Hi had my rooms measured yesterday (Wednesday 23rd July) for kitchen and one bedroom vinyl. The man that come to measure was called John, he was the nicest man we’ve met, so polite, very friendly and chatty and ran us through everything we needed to no about payments, dates, fitting etc etc. I will be having my new flooring fitted in August so will update my review then, but up to no I’m very happy.

23 juillet 2025
Avis spontané
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Réponse de Pay Per Week

Hello Heather, thank you so much for the 5* review! So pleased to hear you are happy with the service and with John, I will be sure to pass on the feedback. Thanks, Rebecca @ PPW

Noté 1 sur 5 étoiles

Product review

I purchased a sofa from these and I reported the damage to it as the material started the fray behind the cushions on the sofas I asked them to replace this as it's still under warranty and they said there's nothing they can do ,clearly you can see the backs of sofa material n the wood is poor material is just wearing away if I could upload pik I would

22 juillet 2025
Avis spontané
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Réponse de Pay Per Week

Hello Stacey, I can see that your complaint was declined as it is clear to see that cushions were washed at the wrong temperature and have shrunk. Unfortunately as this is not a manufactural issue it is not something we can look to rectify, I would recommend looking in to your home insurance to see if it can be covered under accidental damage? If you do wish to discuss this further please email me at rebeccagreen@payperweek.co.uk. Thanks, Rebecca @ PPW

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer
service, The rep made me feel at ease and had plenty of samples. The Rep was very patient as I decided on what suited my home best

18 juillet 2025
Avis spontané
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Réponse de Pay Per Week

Hello Victoria, thank you for the great review! I will pass that lovely feedback on to the agent and the management team. Kind regards, Rebecca @ PPW

Noté 3 sur 5 étoiles

Lovely at the beginning then when I did…

Lovely at the beginning then when I did get a date I was mess about only offering to do the hallway and toilet floor as kitchen floor was not in the size I needed after I took the electrical stuff out I was told had to order it in then floor people turn up and said needed to do the kitchen first as we stopped taking the old floor up after being told from the shop so never got it done I had to wait till the Monday when the floor did get done on the Monday said it have to cut behind fridge and cooker does not match and I got wrong door bits gold I asked for I got sliver and toilet has big bump under the floor that was not there when it was ready for them to do I got small little cuts in the floor so was not to impressed but after not having a floor for over a year it was in my eyes rushed

7 juillet 2025
Avis spontané
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Réponse de Pay Per Week

Hello Samantha, I do apologise that you have had some problems with your fitting. I can't see that this has been raised to our head office as there are no notes on your account to say there were any problems. I will request for your account manager to give you a call to discuss this further. Again once again I do apologise but we were not aware. Kind regards, Rebecca @ PPW

Noté 3 sur 5 étoiles

Having purchased and had no issue first…

Having purchased and had no issue first time around thought I'd purchase again. Well service second time alot different. The wrong door rod had been ordersd so they've fitted it but its not flush as it should be. Top it off got a message because issue with the bank accusing me of attempting fraudulent activity when in fact was just an issue and the payment wasn't missed!
However the flooring i got is beautiful and transformed my kitchen perfectly.

26 juin 2025
Avis spontané
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Réponse de Pay Per Week

Hello Rachel, thank you for your review. We are so glad to hear you are happy with your flooring in your kitchen. Our messages are automated by our system, if it was your first payment after receiving the product it does automatically flag up. If you do have any further concerns, please don't hesitate to contact me at rebeccagreen@payperweek.co.uk. Kind Regards, Rebecca @ PPW

Noté 5 sur 5 étoiles

Fantastic service from the start was…

Fantastic service from the start was kept up to date on everything easy to pay and lovely carpets to choose from very happy

1 juillet 2025
Avis spontané
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Réponse de Pay Per Week

Hello Jean, thank you so much for the great review, we really appreciate it! Kind Regards, Rebecca @ PPW

Noté 1 sur 5 étoiles

Carpet fitters amazing

Carpet fitters amazing
Head office and measurements terrible

3 juillet 2025
Avis spontané
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Réponse de Pay Per Week

Hello Katie, sadly I cannot find your account with us as there is only your first name to search from. I have done a request of information to locate your account and look in to you. In the meantime, if you would like to reach out to me directly, you can do at rebeccagreen@payperweek.co.uk. Thanks, Rebecca @ PPW

Noté 5 sur 5 étoiles

Absolutely love my new stairs carpet

Absolutely love my new stairs carpet. It was laid by two lovely gents who weren’t bothered by our barking dogs (they’re anxious boys)
Carpet is so soft and comfortable on my sore feet, I’m glad I went for the thicker one 🥰

10 juin 2025
Avis spontané
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Réponse de Pay Per Week

Hello Mairiann, thank you so much for the great review! Great to hear your happy with your carpet. Kind Regards, Rebecca @ PPW

Noté 1 sur 5 étoiles

Never ended up with carpets but lost…

Never ended up with carpets but lost £200 through wrong information and been left with both bedrooms completely with no carpets as didn't want to continue with them as told me one price and when paid £300 they upped the price another £100. So for 2 bedroom carpets was going to be £900 absolutely rip off.

25 juin 2025
Avis spontané
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Réponse de Pay Per Week

Hello Rebecca, sadly I cannot find your account with us as there is only your first name to search from. I have done a request of information to locate your account and look in to you. In the meantime, if you would like to reach out to me directly, you can do at rebeccagreen@payperweek.co.uk. Thanks, Rebecca @ PPW

Noté 5 sur 5 étoiles

I had a great experience with pay per…

I had a great experience with pay per week and the two gentleman who delivered my garden furniture was polite and helpful I would definitely order for them in the future

24 juin 2025
Avis spontané
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Réponse de Pay Per Week

Hello Mark, thank you so much for the great review! I will pass your feedback on to the delivery drivers also. Kind regards, Rebecca @ PPW

Noté 5 sur 5 étoiles

I had my carpet laid it’s looks great

I had my carpet laid it’s looks great , men are very professional who came round , and I only had to wait a few weeks for fitting ..excellent service I’m very happy

25 juin 2025
Avis spontané
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Réponse de Pay Per Week

Hello Melanie, thank you so much for the great review! So pleased to hear you are happy with the product and the service. Kind Regards, Rebecca @ PPW

Noté 5 sur 5 étoiles

Pay per week is a lifeline deal these days.

Pay per week offers amazing services to people who need to upgrade expensive items at an affordable cost per week or fortnight or even any day of the month so for people who are struggling with costs these days this is a lifeline deal. No added fees you pay what you agree on day one with the adviser. Your carpet is supplied and fitted a couple of weeks after deposit and to a very high standard by friendly staff.

27 juin 2025
Avis spontané
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Réponse de Pay Per Week

Hello Colin, thank you for the 5* review! We are so pleased to hear your happy with the service we provide and the products we have on offer. Kind regards, Rebecca @ PPW

Noté 2 sur 5 étoiles

When we were spoken to by the sales…

When we were spoken to by the sales person he said we had to take all furniture out but never said anything about taking the carpet up ready and he didn’t even order the poll that was meant to hold the new carpet down. When the guys came to do the job they came into the house and said they couldn’t do it cause the old carpet was still down but instead of them giving us chance to take the carpet up they left and said we would have to rebook. But how on earth does it take 4 people to put lino down in a small room it takes the mick. The guy who came just wanted to get a sale and didn’t want to explain what had to be done properly.

28 mai 2025
Avis spontané
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Réponse de Pay Per Week

Hello Lisa, thank you for taking the time to leave us a review. Unfortunately I have been unable to locate an account under your name. I have sent you a request for information, but your account could possibly be with another company under a similar name. Thanks, Rebecca @ Pay Per Week.

Noté 5 sur 5 étoiles

The customer service from start to…

The customer service from start to finish was great. Love my new flooring. I would recommend the company to other people. I have already gave people the number

2 juin 2025
Avis spontané
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Réponse de Pay Per Week

Hello Janie, thank you so much for the great review! And thank you for passing our details on, if you do recommend anyone make sure to let us know as you will be eligible for a £10 Love 2 Shop voucher! Thanks, Rebecca @ PPW

Noté 5 sur 5 étoiles

Fantastic company

I wouldn't choose anyone else to buy furniture and flooring from, just love this company and the goods are excellent fantastic company

27 juin 2025
Avis spontané
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Réponse de Pay Per Week

Hello Alicia, thank you so much for the great review! We appreciate your ongoing custom with us. Kind Regards, Rebecca @ PPW

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