Pay Weekly Flooring Avis 

2 273
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had my laminate floor done today id highly recommend them, when I've phoned office they have been so helpful. Connor and his helper were the lovely chaps very polite when laying the flooring.

Noté 5 sur 5 étoiles

Harry & his young appearance came to clear up another fitters mistake,I give Harry and his young lad 5 stars for a brilliant service .I will be asking for him in the future.

Noté 5 sur 5 étoiles

Then two men who bought the Lino were very helpful very polite and made it easy easy-going and cleaned up after myself which was a bonus. Would you recommend them to anybody?

Noté 5 sur 5 étoiles

Cameron and Bailey laid my LVT flooring today and they were both friendly,punctual, very professional,did a fabulous job and tidied up afterwards. So pleased with the flooring,it looks gorgeous. Than... Voir plus

À propos de l'entreprise

  1. Magasin de moquette
  2. aussi dans
  3. Décorateur d'intérieur
  4. Fournisseur de bois et de laminés
  5. Magasin de rénovation
  6. Magasin de revêtements de sol

Écrit par l'entreprise

Pay Weekly Flooring is a UK-based flooring and home improvement specialist, supplying carpets, vinyl flooring, laminate flooring, luxury vinyl tile (LVT), furniture, beds, sofas and blinds with flexible payment options available. We provide a simple and transparent way for customers across England and Wales to improve their homes without large upfront costs. Our payment plans are designed to be straightforward, offering no interest and no hidden fees, with flexible weekly, fortnightly or monthly options available. Our service includes home visits where measurements are taken and flooring options are discussed, helping customers choose the right product for their space. All flooring is cut and prepared specifically to each customer’s measurements, making every order bespoke and tailored to the property. Due to the custom nature of our products, once an order is confirmed, materials are prepared to specification. As outlined in our Terms & Conditions, bespoke goods are non-refundable unless proven faulty or not as described under the Consumer Rights Act 2015. We can recommend experienced, independent fitters to carry out installation. All fitters operate as self-employed contractors, and fitting services are arranged directly between the customer and the installer. While we are always happy to assist in coordinating and supporting communication, workmanship and installation remain the responsibility of the fitter. Our team is committed to providing a reliable and efficient service, from initial enquiry and quotation through to delivery and aftercare support. We aim to ensure clear communication throughout the process so customers know exactly what to expect. We welcome honest and constructive feedback and encourage reviews to reflect the correct service provided and the party responsible. Any concerns raised are taken seriously and reviewed in line with our policies and UK consumer law. This is our only official Trustpilot page.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 41 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(2 273)

537 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The whole experience was brilliant from…

The whole experience was brilliant from the rep that came out on the first visit to the carpet fitters who came today .
We are so pleased and again the carpet fitters were amazing and did a fantastic job . 5 star *

13 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Unfortunately

Unfortunately, my experience here with someone called Andy was very disappointing.

I found him to be quite rude and difficult to communicate with throughout the process. He refused to speak to me over the phone and would only send short, generic messages, which made it very difficult to understand how everything worked. Whenever I asked for a price quote, he wouldn’t provide one, and when we agreed on a date for the visit, he also refused to give me even an approximate arrival time.

When I asked why he couldn’t provide a time, he repeatedly said he worked from a route planner. I completely understand that tradespeople often have scheduled routes, but when I asked roughly where I would fit into that route or what part of the day I should expect him, he simply wouldn’t answer. Instead, he kept telling me he had “already explained the process.”

As someone who doesn’t know much about flooring, I was asking genuine questions because I wanted to understand what to expect. Rather than showing patience or taking a couple of minutes to explain things properly, I felt rushed and dismissed. His responses came across as abrupt and unhelpful.

Good customer service is about making customers feel comfortable asking questions, especially when they’re unfamiliar with the service they’re paying for. Sadly, that wasn’t my experience here, and because of the way I was treated, I definitely won’t be using his services

12 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Reliable service

Reliable service
Man who comes to house is polite and friendly
Sat and talked through prices and payment plan
Deff recommend pay weekly service

10 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Had my carpet fitted today by the…

Had my carpet fitted today by the lovely Gary x in the middle of a heatwave he was just lovely carpet is fantastic couldn’t be happier with the service I received x Northampton area x highly recommend

9 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Great service

Great service, flooring looks amazing

8 juillet 2026
Avis spontané
Logo de Pay Weekly Flooring

Réponse de Pay Weekly Flooring

Thank you so much for your lovely comments, Karen! We're so pleased you're happy with the service and your new flooring. We did notice the review shows as 1 star, which seems a little different from your kind comments. If this was an accidental click, we'd really appreciate it if you could update the star rating. Thank you again for choosing Pay Weekly Flooring! 😊

Noté 5 sur 5 étoiles

I had my flooring (laminate) done today…

I had my flooring (laminate) done today and it looks fantastic. The two lads that turned up were great and easy to communicate with. They asked if the colour of the laminate was what I wanted before proceeding. They did it quick but efficient!
Very pleased!

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent communication

Excellent communication, variety of choices for flooring, and the choice to pay it off in way that suits you, weekly or monthly. Definitely would recommend to those that have a budget and need new flooring!

6 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Satisfied customer

So pleased
Very professional, smashed the job out within a few hours. Courtesy text day before arrival.

And my living room diner looks beautiful. Highly recommended. Wouldn't go anywhere else. Thank you so much

6 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Anginaldo did an excellent job…

Anginaldo did an excellent job installing the laminate flooring in my flat. He worked incredibly hard all day and paid great attention to detail, including trimming five doors so everything fitted properly. The finished flooring looks beautiful, and you can immediately see the quality of his workmanship.

He was professional, polite, and kept me informed throughout the installation. He also made good use of the existing laminate for my balcony, which I really appreciated. Nothing felt rushed, and it was clear he takes pride in doing the job properly.

I’m really pleased with the transformation and would happily recommend him to anyone looking for a reliable and hardworking flooring installer. Thank you again!

2 juillet 2026
Avis spontané

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