I was very wary about contacting pension advisors as I was badly advised last time I converted a small pension into an annuity over 10 years ago. However contacting Pense was a much more fruitful exp... Voir plus
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There was problems in accessing funds from my two pension pots, Lauren kept hounding these companies until they released the funds, see set up complaint procedures with both and managed to get comp... Voir plus
Pense made accessing my pension stress free.lauren was great at keeping me up to date every step of the way throughout the whole process .Ross was always available for any advice and help to plan for... Voir plus
I was wary about scams and contacted Pense after reading reviews The staff at Pense absolutely brilliant I wanted advice on which type of pensions were available and was talked through what w... Voir plus
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A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Not sure which way to go with my…
Not sure which way to go with my pension pot and decided to contact a number of advisors.
I ended up with Pense, although not sure if they were the right company but any doubts I had were put to rest after an indepth discussion with James Allott whose advice was invaluable without pushing me into anything I wasn't sure or happy about.
I already had some idea of the direction I wanted to go and James was able to explain everything in detail which allowed me the proceed in the direction I needed.
Once my decision was made, I was handed over to the the most efficient and confident administrator Liv Carey who kept me very well informed of the progress of my application with a regular update throughout the whole process to completion.
Overall, I was very happy with the decision to go with Pense and would not hesitate to recommend their services to anyone confused about their pensions and to seek out the best possible returns for their pension pots.
Very well done to all concerned and keep up the good work.
The icing on the cake would be to persuade the chancellor to ease up on the tax liabilities.
Pense were very professional
Pense were very professional. The financial adviser talked me through my options then sent the paper out for me. Once the paper work was sent back liv kept me upto date with the process by email. Liv was very professional as was all the team that dealt with me. Five star service. I would recommend PENSE.
Making sense of a pension
Dealing with my husbands pension after his death was something I dreaded. Ross talked me through all the options and advised me in order for me to achieve the best rests. Through the set up process Lauren kept me updated checking progress with the companies. I recommend this company 100%
Great service from Lauren and Kirk from…
Great service from Lauren and Kirk from start to finish. I got regular updates all through the process which were much appreciated and everything was handled professionally and efficiently.
Pense highly recommended
The whole process was well explained and discussed by Kirk who highlighted the pros and cons of the different options. The process was then diligently followed up at every stage by Lauren and Heidi to ensure I knew what was happening throughout. Very efficient and professional and good value for money.
Great straightforward combination of my pensions into one pot, payment of 25% tax free lump sum and establishment of annuity
My experience was excellent from start to finish, bringing my four old pensions together to Canada Life, taking a 25% tax-free sum and establishing my annuity payment has been really straightforward and stress-free, and was completed comfortably ahead of the estimated scheduled time. Many thanks to Kirk Yeomans for his initial advice and to Lauren Machin Burfield for her help in enabling the process to go through so smoothly, quickly and easily. Great service overall.
Pension
Hi had 2 pensions from different companies and I wanted to put them in one pot so I used Pense.
I was assigned the wonderful Lauren Burfield who held my hand and guided me through the process of changing into one pension pot.
She was Amazing and made the transition very easy.
I can't recommend Pense highly enough and if you are in the same position as me wanting to get your pension ready for your retirement then PENSE makes SENSE.
Sorry for the Pun.
Pension transfers
I had what I thought was the unenviable task of transferring several pensions into an annuity and a separate drawdown pension. After friendly and professional advice from Kirk and great back-up and weekly updates from Lauren, Liv and Amber the task was completed with relative ease! I would definitely recommend Pense.
Pense provided me with a superb service
Pense provided me with very good information. It didn’t matter how manner questions I had or times I called. I was always greeted with a friendly voice and it was never a problem, compared with original suppler.
The PENSE team gave excellent advice
The PENSE team communicated well at all stages of the process, and found me the best deal available. They continually monitored the market, and when a better deal became available they advised me accordingly.
Excellent service throughout.
First class service and communication
From start to finish the whole process of arranging my annuity was first class. Ross Taylor spent a lot of time going through my options and ensuring I had all of the information to make an informed decision that would be suitable to meet my needs. I found him extremely helpful and informative, and in no way did I feel pressured to proceed. After making the decision to proceed Lauren Machin Burfield became my pension administrator- she was in weekly contact with me, updating me of progress and on hand to answer any questions I had.
First class service and communication- I would have no hesitation in recommending Pense to any looking for retirement advice and support.
Have just had my pension accessed by…
Have just had my pension accessed by pense and set up new funding plans. Have to say very professional and friendly process. Hopefully I will be financially better off on my retirement so a big thankyou to Martin and lauren
Mr k edwards
Having searched the market for quite a while for a company to arrange a pension I finally decided on pence pension I was very nervous letting a company deal with all my pensions and amount of funds but I needn’t have worried because first contact was with a financial advisor named Kirk yoemans who explained everything to me and how things would work etc he would continually check market rates keeping me updated if I was unsure of anything he was a phone call away but would always get back to me if not free at that moment. Finally moving onto next stage with a pensions advisor called liv Carey she kept me fully updated with weekly emails she even went above and beyond complaining to one of my pension providers about how long it was taking to transfer funds which resulted in a nice cheque from the company as a good will gesture both Kirk and liv were excellent and I would not hesitate and recommend pence to any one looking to set up a pension thank you pence
My experience has been very positive
My experience has been very positive. Both in terms of advice and execution. The financial advisor was very careful to make sure that what he was selling me was appropriate - somewhat frustrating - but he was being careful and diligent; basically doing his job. The execution subsequently was smooth and to plan.
Outstanding services
Outstanding services. Bespoke financail accommodation, precise. I was looking for a tailored professional outcome James and Callum. We're exceptional in catering for my needs.which go beyond the normal, with a family emergency.
I will be forever grateful for the prompt diligent service and kindness afforded me
The whole process was well explained…
The whole process was well explained and simple and quick.
I would like to thank the ladies and…
I would like to thank the ladies and gentlemen, who's names are liv, Steve and james for making this pension process very easy for me due to my health issues, all three were very professional with the service they gave me, I would highly recommend this company to anyone who is looking for professional help with their pensions
Excellent service from Kirk and Lauren at Pense
Excellent service from Kirk and Lauren. After speaking to 2 people from different companies who were far from helpful. I'm glad I saw the recommendation of Pense in the Radio Times.
Kirk took the time to understand what Pensions I had. My requirements for the future. Then presented options. After speaking to Kirk a few times I was able to make an informed decision that I would not have come to without Kirk
Lauren followed all up with the paper work, kept me updated regularly in the process and the steps.
A great service from both.
I have already recommended Pense to a friend, and can highly recommend to others.
Very professional and friendly…
Very professional and friendly experience dealing with Pense
The financial advice given to us by Ross was clearly explained and invaluable in making our decision that much easier
Also a big thank you to Lauren in Admin who always kept us informed and up to date
I wouldn’t hesitate in recommending Pense for financial advice
Pence are very professional.
Kirk initially explained every scenario to us, which helped us to understand each option.
He asked us lots of questions on our plans for the future, to help us to make the right choice for us.
Lauren kept in touch at least once a week for all the updates and estimated guidelines.
We would like to take this opportunity to say instead of a daunting experience of sorting out several pension funds, Pence made us feel quite at ease.
We would highly recommend 110%.
Thank you again for a smooth transition.
Andy and Sonia Reeve
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