PetInsurance.ie Avis 

1 659
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It was certainly very easy to sign up & get covered for my new pup. I paid a different insurance for 13 years for another dog. It covered too much nonsense, all included with the more expensive premiu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very easy to sign up - very competitive. Doesn't take quite as much information as other companies so hopefully should anything happen and we need to call on them it will be as simple a process. H... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

In terms of sourcing insurance providers and reviewing what is on offer - you get what you pay for and certainly the premier plus plan suited our requirements for our beloved pet. Just ensure you rea... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

All the 5 star reports are about how easy it is to sign up. This one is about the shocking claims procedure and the way they look for every loop hole not to pay out. Also read up on what you can claim... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance animaux

À propos de PetInsurance.ie

Écrit par l'entreprise

At Petinsurance.ie, we know pets are family - because we’re pet owners too.

We offer some of the best cover in Ireland, so you can relax and enjoy every moment with your pet:

• Highest vet fee limit in Ireland – up to €7,000
• No upper age limit – cover available from 8 weeks old, with no maximum age.
• Widest range of choice on the Irish market – you choose your vet fee limit, excess and optional extras
• Simple online claims through our customer portal
• Option for us to pay your vet directly
That means you can tailor your policy to suit your pet, your budget and your peace of mind.

All our customers also get access to our ‘Assist Your Paws’ 24/7 Careline for quick, everyday advice (for example, diet, behaviour, seasonal tips or help finding a vet). Your calls won’t class as claims – the service is just there to help.

Petinsurance.ie is part of Cover-More Blue Insurance Services part of the Zurich Insurance Group.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(1 659)

78 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Easy sign up. Choices for level of cover required. Suits me well.

It was certainly very easy to sign up & get covered for my new pup. I paid a different insurance for 13 years for another dog. It covered too much nonsense, all included with the more expensive premium, none of which most people would bother with, like kennel expenses for travel delays , quarantine & other rubbish. I don't expect to claim for every little thing, never did before, so the options offered were great. I didn't select any silly options. If I ever need to claim I can't say how easy or hard it is but all I need is basic cover just in case. So, suits me just fine.

4 octobre 2026
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Réponse de PetInsurance.ie

Hi Dee,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Victoria

Noté 5 sur 5 étoiles

Easy to use

Very easy to use website and reasonable pricing.

3 octobre 2026
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Réponse de PetInsurance.ie

Hi,

Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.

Kind Regards,
Victoria

Noté 4 sur 5 étoiles

Girl on phone was lovey however was…

Girl on phone was lovey however was afraid to anwear my qustions in regaurds to my policy which lead me to have to go and do my own reserch online before i got the policy where as ither comanys could anwear my qustions no problem however after doing my own research i did discover your plan offers what i need

1 octobre 2026
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Réponse de PetInsurance.ie

Hi Kora,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Zainab

Noté 5 sur 5 étoiles

Very easy to sign up and I found that…

Very easy to sign up and I found that although you’re paying a little bit more, PetInsurance.ie cover a lot more than most providers.

29 septembre 2026
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Réponse de PetInsurance.ie

Hi Amy,

Thanks so much for your kind words. We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Noté 5 sur 5 étoiles

Really easy to use Website with all…

Really easy to use Website with all information available.

21 septembre 2026
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Réponse de PetInsurance.ie

Hi Candice,

Thank you! We’re so happy you had a positive experience with us. It’s always great to hear when things go well—thanks for taking the time to share your experience.

Kind regards,
Temi.

Noté 5 sur 5 étoiles

Positive experience. easy to…

I found the website very easy to navigate.. And this makes the experience very positive. I'm happy to choose this insurance.

19 septembre 2026
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Réponse de PetInsurance.ie

Hi Siobhan,

Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is very much appreciated.

Kind regards,
Temi

Noté 5 sur 5 étoiles

Very easy to navigate

Very easy to navigate
Had what I was looking for in terms of dog insurance.
Happy with the amount I paid.

18 septembre 2026
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Réponse de PetInsurance.ie

Hi Emma,

We're glad you had a positive experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Noté 5 sur 5 étoiles

Very clear and simple set up using the…

Very clear and simple set up using the website on my mobile. Good clarity on the actual insurance policies too.

16 septembre 2026
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Réponse de PetInsurance.ie

Hi Susan,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is quite rewarding.

Kind regards,
Temi.

Noté 5 sur 5 étoiles

I found it very understanble and very…

I found it very understanble and very quick sign up. 10/10

15 septembre 2026
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Réponse de PetInsurance.ie

Hi Francis,

Thank you for sharing your experience with us. It’s always so helpful to hear that what we do is working well for you. Thanks for being part of the journey.

Kind regards,
Temi.

Noté 5 sur 5 étoiles

Great service and very helpful

Very good to deal with and very professional when it comes to pups or dogs

13 septembre 2026
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Réponse de PetInsurance.ie

Hi David,

Thanks for your feedback. It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is quite rewarding.

Kind regards,
Temi.

Noté 1 sur 5 étoiles

Think long and hard about pet insurance, especially petinsurance.ie…

All the 5 star reports are about how easy it is to sign up. This one is about the shocking claims procedure and the way they look for every loop hole not to pay out. Also read up on what you can claim, the only thing missing from the list of things they won’t pay for is your pet getting struck by an astroid. We came a cropper to the anal gland clause, our 7 year old dog suddenly developed anal gland problems. 3 vet visits later and the diagnosis of the necessity to have the glands removed with a total cost of over 1,000 euros and they won’t pay a penny! The vet told us that anal gland issues are not seldom, that’s why they cover themselves against it but who knows that as a normal dog owner?

10 septembre 2026
Avis spontané
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Réponse de PetInsurance.ie

Hi,

Thank you for your comments. ​

We had requested further information to allow us to investigate further with your comments raised. We have not yet received a response. ​
If you could please email us at info@petinsurance.ie we will be able to review further. ​

Kind Regards,​
Temi.

Noté 5 sur 5 étoiles

Simple to use website

Simple to use website

8 septembre 2026
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Réponse de PetInsurance.ie

Hi Paddy,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Zainab

Noté 5 sur 5 étoiles

Good price for a 12 year old cat.

Good price for a 12 year old cat.
Website very clear about what is and what is not covered. Good choice of coverage levels.

9 septembre 2026
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Réponse de PetInsurance.ie

Hi Thomas,

Thanks so much for your kind words. We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Noté 5 sur 5 étoiles

Very easy and affordable

Very easy and affordable

9 septembre 2026
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Réponse de PetInsurance.ie

Hi Fiona,

Really appreciate this. It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

Noté 5 sur 5 étoiles

Value for money pet insurance.

The ease at which i was able to buy the pet insurance policy. The price was also a factor in me choosing Pet insurance.ie. I was better value for money compared with other insurance providers.

4 septembre 2026
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Réponse de PetInsurance.ie

Hi Gerald,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Noté 5 sur 5 étoiles
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Réponse de PetInsurance.ie

Hi Lorraine,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Zainab

Noté 1 sur 5 étoiles

Absolutely shocking customer service…

Absolutely shocking customer service and the worst claims process I have ever come across.
I have spent 15 minutes filing out a form to make a small claim for my dog. Ask to have my policy cancelled and was advised by staff that I will get a refund for one month. I have waited a week to find out that I cannot get a refund cause my claim is open and they cannot cancel it themselves and want me to reach out to the third party called Davies to cancel my claik so they can refund me!!!!!

3 septembre 2026
Avis spontané
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Réponse de PetInsurance.ie

Hi Krzysztof,

We are sorry to learn that your expectations were not met. I will be contacting you shortly to address your concerns in more detail.

Kind Regards,
Zainab

Noté 5 sur 5 étoiles

Quick and easy process for setting up cover

Quick and easy process

31 août 2026
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Réponse de PetInsurance.ie

Hi Mike,

Thank you for sharing your experience with us. It’s always so helpful to hear that what we do is working well for you. Thanks for being part of the journey.

Kind regards,
Temi.

Noté 5 sur 5 étoiles

Seamless purchase

10 août 2026
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Réponse de PetInsurance.ie

Hi Marius,

It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
Thank you!

Kind regards,
Temi.

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