It was certainly very easy to sign up & get covered for my new pup. I paid a different insurance for 13 years for another dog. It covered too much nonsense, all included with the more expensive premiu... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Very easy to sign up - very competitive. Doesn't take quite as much information as other companies so hopefully should anything happen and we need to call on them it will be as simple a process. H... Voir plus
L'entreprise a répondu
In terms of sourcing insurance providers and reviewing what is on offer - you get what you pay for and certainly the premier plus plan suited our requirements for our beloved pet. Just ensure you rea... Voir plus
L'entreprise a répondu
All the 5 star reports are about how easy it is to sign up. This one is about the shocking claims procedure and the way they look for every loop hole not to pay out. Also read up on what you can claim... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de PetInsurance.ie
Écrit par l'entreprise
At Petinsurance.ie, we know pets are family - because we’re pet owners too.
We offer some of the best cover in Ireland, so you can relax and enjoy every moment with your pet:
• Highest vet fee limit in Ireland – up to €7,000
• No upper age limit – cover available from 8 weeks old, with no maximum age.
• Widest range of choice on the Irish market – you choose your vet fee limit, excess and optional extras
• Simple online claims through our customer portal
• Option for us to pay your vet directly
That means you can tailor your policy to suit your pet, your budget and your peace of mind.
All our customers also get access to our ‘Assist Your Paws’ 24/7 Careline for quick, everyday advice (for example, diet, behaviour, seasonal tips or help finding a vet). Your calls won’t class as claims – the service is just there to help.
Petinsurance.ie is part of Cover-More Blue Insurance Services part of the Zurich Insurance Group.
We offer some of the best cover in Ireland, so you can relax and enjoy every moment with your pet:
• Highest vet fee limit in Ireland – up to €7,000
• No upper age limit – cover available from 8 weeks old, with no maximum age.
• Widest range of choice on the Irish market – you choose your vet fee limit, excess and optional extras
• Simple online claims through our customer portal
• Option for us to pay your vet directly
That means you can tailor your policy to suit your pet, your budget and your peace of mind.
All our customers also get access to our ‘Assist Your Paws’ 24/7 Careline for quick, everyday advice (for example, diet, behaviour, seasonal tips or help finding a vet). Your calls won’t class as claims – the service is just there to help.
Petinsurance.ie is part of Cover-More Blue Insurance Services part of the Zurich Insurance Group.
Coordonnées de contact
Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, D15 E4FN, Dublin, Irlande
- 0818 286 454 | (01) 4854118
- info@petinsurance.ie
- petinsurance.ie
4,4
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de PetInsurance.ie
Hi David,
Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback.
Kind Regards,
Victoria
Very user friendly platform to navigate…
Very user friendly platform to navigate through.
14 juin 2026
Réponse de PetInsurance.ie
Hi Bob,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
Réponse de PetInsurance.ie
Dear Customer,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab
Straightforward
I thankfully haven had a requirement to use my insurance but the process of getting the insurance was straightforward and the pricing was on par with other companies.
26 août 2025
Réponse de PetInsurance.ie
Hi Nicola,
Thanks so much for your kind words. We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab
Terrible terrible terrible service
Terrible terrible terrible service! Tried to change my payment with them and after 8+ calls and countless of promises that they will sort it out, they never did. After about two months I was finally told I can make a complaint because there is nothing they can do, leaving my pet uninsured. They claim to have a problem with their system and can’t change my payment or even get me logged into my account. I had to email them and call them constantly for the issue to be resolved which it never was. Everyday they promised me that they will send me an email to change my payment and they never did. They promised me it would be sorted out and that my pet would not be left without cover. So many empty promises and time wasted trying to fix this issue. They admitted that it is their fault and that I can make an official complaint if I want. I did that and still nothing! Ridiculous service and very poor customer service. I trusted them and they broke every promise made and left my pet without cover which they promised wouldn’t happen
4 juin 2026
Avis spontané
Réponse de PetInsurance.ie
Hi Amber,
I am truly sorry to read about your experience. This is certainly not the level of service we aim to provide. I will be in touch with you personally to discuss next steps.
Kind Regards,
Zainab
Very easy to fill out the form and great price
Very easy to fill in the form and great price. However if I ever need to use it then it hopefully it will still be three stars.
3 juin 2026
Réponse de PetInsurance.ie
Hi Lorraine,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab
Ease to navigate through site and…
Ease to navigate through site and insurance options well explained.
1 juin 2026
Réponse de PetInsurance.ie
Hi Mark,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.
Kind Regards,
Victoria
East to find at Internet easy to set up…
East to find at Internet easy to set up clear information and good price for covers I can highly recommend to everyone
Dr izzet
29 mai 2026
Réponse de PetInsurance.ie
Hi Somer,
We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.
Kind Regards,
Victoria
Great experience
26 mai 2026
Réponse de PetInsurance.ie
Hi Lisa,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support means a lot to us.
Kind regards,
Temi.
Réponse de PetInsurance.ie
Hi Angela
Thank you for your comments and taking the time to leave a review.
Kind Regards,
Zuzanna
Réponse de PetInsurance.ie
Hi Adrian
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Zuzanna
Réponse de PetInsurance.ie
Hi Bernice,
Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
Kind Regards,
Victoria
So easy to navigate
19 avril 2026
Réponse de PetInsurance.ie
Hi Hannah
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Zuzanna
Very good at taking your monthly…
Very good at taking your monthly payments, very good at sending generic emails, just to say if you have any questions go on to their site, DONT WASTE YOUR TIME OR MONEY with these. Better places out there than these. Can’t clam back because the vet gave my dog eye drops in the past (July 25) and just had a cyst removed (Feb 26) so he wasnt covered, would have been nice if they responded to keep a paying customer informed.
17 avril 2026
Avis spontané
Réponse de PetInsurance.ie
Hi Wayne
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. I have emailed you directly to discuss further on this matter.
Kind Regards
Zuzanna
The whole process was easy to follow…
The whole process was easy to follow and the three options were great, the price is very reasonable aswell 😁
20 mars 2026
Réponse de PetInsurance.ie
Hi Liz,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
Réponse de PetInsurance.ie
Hi Sophie,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.
Kind Regards,
Zainab.
Easy process
Easy to navigate website. Clear to pick options that you want . Would like the price to be more competitive.
15 mars 2026
Réponse de PetInsurance.ie
Hi SR,
We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.
Kind Regards,
Victoria
Réponse de PetInsurance.ie
Hi Vikas,
This made our day—thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know truly means the world.
Kind Regards,
Victoria
Satisfied Customer
We have 2 other dogs insured with Petinsurance and we were happy that they give a discount for multiple pets. The website is easy to negotiate. We changed from our previous insured for Otto & Esme.
2 mars 2026
Réponse de PetInsurance.ie
Hi Majella,
Thanks for the shout-out. We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive, glad to know we hit the mark for you.
Thank you for choosing us to insure Otto and Esme.
Kind Regards,
Zainab.
The website was straightforward
The website was straightforward. When I needed to contact to correct details the company was easy to contact and no long waiting.
2 mars 2026
Réponse de PetInsurance.ie
Hi Joseph & Evelyn,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.
Kind Regards,
Zainab.
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