Mr Taimour was very knowledgeable and hats off to his patience as I asked him many questions away from the topic and still he managed to listen and answer them accordingly. The best thing I liked is h... Voir plus
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Lisez les avis des autres
I contacted the team today to request a withdrawal of £7K from my savings. They promised to get back to me within 48 hours with the required application form and information about the t... Voir plus
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Thanks Taimour For taking the time to go through each of my questions with patience and explaining the details with clarity. I'm looking forward to buying my first home through Pfida, which it... Voir plus
L'entreprise a répondu
Alhamdulillah for the accurate, precise and sound advice given to me on online portal by Mohammed. He helped me to understand how Pfida overall works in terms of Halal home buying go. I understood wh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Institution financière
- Service de finances alternatives
- Conseil en investissement
- Prêteur hypothécaire
- Société financière non banquière
Écrit par l'entreprise
Pfida is an ethical fin-tech on a mission to provide everyone with equal and fair opportunities to save, invest and ultimately own a home without interest and debt. Our goal is to create an ethical and fair world by providing finance products and services that benefit everyone, whilst eradicating debt. Launched in 2016, we started as Primary Finance to find a fair, ethical and halal solution to home buying in the UK. In 2019, through the help and trust of people that believed in our vision, we successfully launched our home finance product by helping a number of early customers become homeowners. In the last few years, we’ve been quietly working to gain new customers, expand our infrastructure, grow our team and launch our savings products, GYS, GYS+ and GYS Pro. Now we stand before you, as Pfida. We’re looking forward to a future where we can continue to create more and more benefit for the people.
Coordonnées de contact
Mirror Works, 12 Marshgate Ln , E15 2NH, London, Royaume-Uni
- hello@pfida.com
- pfida.com
4,5
Excellent
124 avis
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Taimour sahid was very good in…
Taimour sahid was very good in answering all my questions was patient and explained all my queries well
7 avril 2026
Avis spontané
Réponse : Pfida
Dear Navshina,
Thank you for the feedback! It’s great to hear that Taimour took the time to walk you through everything clearly.
We look forward to supporting you further as you explore home ownership with Pfida.
Team Pfida
My experience during withdrawal some of my savings
I contacted the team today to request a withdrawal of £7K from my savings. They promised to get back to me within 48 hours with the required application form and information about the timeline for receiving the money.
I feel that the withdrawal form should be available online or accessible immediately to investors, so there is no need to wait 48 hours just to receive the form and then start the three-month process to receive the funds. Making the process faster and more accessible would improve the overall experience and attract more investors.
I will update my review in two days once I receive the form and further details.
The person who assisted me, Muhammed, was extremely helpful and supportive. His service was excellent, and I would give him 5 stars. The 3-star rating is related only to the system and process, which I believe need improvement to make things easier and more efficient for investors.
2-4 -26
Updated
I received the forms and email in 2h time.
After filling the form, the confirmation email arrived in less than 24h
I am now waiting for my 5k.
Once I received it I will edit my review.
1 avril 2026
Avis spontané
Réponse : Pfida
Dear Magde,
Thanks for your feedback and we are pleased you received the forms your requested within the promised time frame. Speeding up these internal steps has been a major focus for us.
Our team is already moving things along for your withdrawal amount. If you haven't heard from us yet, someone will be in touch shortly just to confirm everything is on track for you.
We appreciate your patience and look forward to getting this wrapped up. Thanks again for the shoutout for Muhammed! We strive for excellent customer service and we are glad to hear that has been the experience.
Team Pfida
Mr Taimour representative
Mr Taimour was very knowledgeable and hats off to his patience as I asked him many questions away from the topic and still he managed to listen and answer them accordingly. The best thing I liked is his way of explaining with scenarios and examples. May Allah bless us with guidance and give us more success.
30 mars 2026
Avis spontané
Réponse : Pfida
Dear Hassan,
Ameen to your lovely prayer!
We’re so glad Taimour could help clear things up for you. We know this process can be a bit of a maze, so we’re always happy to take the extra time to make sure you feel a 100% confident.
Looking forward to the next steps together!
Team Pfida
Taimour called as promised
Taimour called as promised. Answered the questions promptly and was very polite and considerate.
25 mars 2026
Avis spontané
Réponse : Pfida
Dear Majid,
Thank you so much for your feedback! We are thrilled to hear that Taimour provided the clear and considerate support we strive for at Pfida.
Keeping our promises is at the heart of how we build a true partnership with our members.
We look forward to supporting you further on your journey.
Team Pfida
Thanks Taimour and Pfida
Thanks Taimour
For taking the time to go through each of my questions with patience and explaining the details with clarity.
I'm looking forward to buying my first home through Pfida, which itself is an amazing scheme.
Keep up the good work Pfida, and Taimour!
19 mars 2026
Avis spontané
Réponse : Pfida
Dear Irfan,
We really appreciate your positive feedback! Taimour is a fantastic part of the team, and we’ll be sure to pass your feedback along to him.
We are so excited to have you on board for your first home purchase. We’re with you every step of the way, and we look forward to reaching that goal together!
Team Pfida
Excellence in professional conduct, brilliance in knowledge and respectful
Superb customer service, brilliant personality, excellence in professional conduct, open and clear, straightforward, knowledgeable with patience to allow you clear confusion, ambiguity and doubt, honest, truthful and respectful
18 mars 2026
Avis spontané
Réponse : Pfida
Thank you so much for this glowing feedback! It is wonderful to hear that our team provided the clarity you needed to navigate the process with confidence.
We look forward to continuing this journey with you with the same level of professional conduct and excellence you’ve highlighted.
Team Pfida
The whole process was very well…
The whole process was very well explained on a phone call and follow-up email. Brother Taimour Shahid answered my questions in detail and cleared doubts about the whole process.
12 mars 2026
Avis spontané
Réponse : Pfida
Dear Najeeb,
Thank you so much for your kind words! We are thrilled to hear that Taimour was able to provide the clarity and detail you needed to feel confident in the process.
We know that moving away from traditional models can raise many questions, so we make it our priority to stand shoulder-to-shoulder with our members from that very first phone call.
We look forward to supporting you further as you move toward halal home ownership!
Team Pfida
Very promising products
Very promising products that I'm seriously considering, especially due to the thorough Sharia-compliance and community-based values. Received clear and friendly advice by Muhammad on the LiveChat, great customer service.
2 mars 2026
Avis spontané
Réponse : Pfida
Dear Jalal,
Thank you so much for your kind words! We are delighted to hear that you had such a positive experience with Muhammad on our LiveChat.
At Pfida, we believe that providing clear advice is the first step in building a true partnership. We understand that choosing a home is a significant journey, and we are here to stand shoulder-to-shoulder with you every step of the way.
If you have any further questions as you consider our products, please don't hesitate to reach back out. We look forward to supporting you!
Team Pfida
Home Purchase
I purchased my home towards the end of last year with Pfida and overall I had a positive experience with the team.
From the outset, they provided a strong customer experience which I really appreciated. They set expectations properly so I understood each stage of the journey and their communication was professional throughout. They also helped navigate any issues in a supportive manner.
It’s fair to say that the overall process to purchase a property through Pfida can be longer than the average process in the UK. However, they are open and transparent about these timelines, right from the start. Over the past two years, I’ve also seen clear efforts from the team to improve and streamline their processes.
I would recommend Pfida to anyone looking to purchase a home through a Shariah compliant structure. Their honesty, integrity and ethical approach to finance really stood out from start to finish. It’s important that we support businesses like this that are committed to helping people buy homes in a principled and ethical way.
5 janvier 2026
Avis spontané
Réponse : Pfida
Dear Omar,
Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your trust in Pfida and are delighted to hear that your overall experience was a positive one.
It’s especially encouraging to know that our team’s communication, transparency, and support stood out to you throughout your home purchase journey. We understand that buying a home through a Shariah-compliant structure can take longer than conventional routes, so setting clear expectations and maintaining open communication is something we take very seriously. Your recognition of this means a great deal to us.
Thank you again for your recommendation and for supporting principled, ethical finance. We wish you every blessing in your new home and are always here should you need anything in the future.
Team Pfida
Swift, professional communication
Swift, concise response during email communication with Taimour. Still on the waiting list currently. It is still the only home purchase product I'm fully comfortable with, bearing in mind the faith and principles associated.
11 février 2026
Avis spontané
Réponse : Pfida
Thank you for your kind words! We’re very pleased to hear that you had a positive experience communicating with Taimour.
We also truly appreciate your patience while on the waiting list. It means a lot to us that Pfida is the product you feel most comfortable with.
Team Pfida
The Application process as well as the…
The Application process as well as the Certication was uncomplicated. Needed further help with bank transfer specifications and the reply was quick and to my satisfaction. Top Service. Thank you Pfida Team
4 février 2026
Avis spontané
Réponse : Pfida
JazakAllah khayr for your wonderful review! We are thrilled to hear that you found our application and certification process uncomplicated. At Pfida, we strive to make the journey toward halal finance as seamless as possible, so it is rewarding to know that our team was able to assist you quickly and effectively with your bank transfer queries.
Thank you for your trust and for being a part of our community!
Team Pfida
Alhamdulillah, we completed on our house
Alhamdulillah, we managed to complete on our house a few weeks ago. I would like to thank the team at Pfida, including Lily, Manjuman, Richard and Raza (and everyone else involved) for pushing this to completion.
Taking nothing away from other vendors, I felt the most comfortable with Pfida's product design from a shari'ah perspective.
In terms of the process, there was a lot of communication which was good. Raza (Pfida CEO) was extremely communicative and took the time to keep me updated In the latter stages which did give solace. We were kept up to date with changes, requirements etc which helped us to get things done our side.
We did face a delay with the completion, primarily due to the new renters bill which came in to force last year which meant Pfida had to re-design their product in line with this bill. However, I was contacted by Lily & Raza himself who kindly explained the situation and pushed to try and accelerate things (I've heard timescales should improve now with this new HPS product).
Overall, I am grateful we finally managed to get it done and I hope they continue to grow in strength.
22 janvier 2026
Avis spontané
Réponse : Pfida
Thank you so much for sharing this and for placing your trust in Pfida.
Alhamdulillah, we’re really pleased to hear that you were able to complete on your home and that you felt supported throughout the journey. Your kind words about the team mean a great deal to us.
We appreciate your patience and understanding, particularly during the period of change as we worked to ensure our structures remained robust and fully aligned in light of the new legislation. We’re glad that the communication and transparency helped provide some reassurance during that time.
We wish you every blessing in your new home and pray it brings you comfort, stability and barakah.
Team Pfida
Taimour Review
Taimour helped me to understand the layout one by one very knowledgeable and excellent communication skills. Answered all my questions.
28 janvier 2026
Avis spontané
Réponse : Pfida
Dear Muna,
That's great to hear! Thankyou for sharing your positive experience with us.
Team Pfida
Excellent support and service.
Used their GYS Saving product and have to appreciate Pfida team, and halal product they are offering.
I would also like to recognise Taimour Shahid who has been excellent in providing support recently.
26 janvier 2026
Avis spontané
Réponse : Pfida
Thank you so much for taking the time to share this kind feedback.
We’re really glad to hear that you’ve had a positive experience and that our team was able to support you clearly and thoughtfully. We’ll be sure to pass your kind words on to Taimour!
Team Pfida
A great company to invest with, providing amazing social value!
A great company to invest with, providing amazing social value to those who do not wish to partake in consuming or charging interest. Ethics matter to this business!
22 janvier 2026
Avis spontané
Réponse : Pfida
Dear KA,
Thank you so much for taking the time to share this feedback. We’re really grateful for your kind words and for recognising the values that sit at the heart of what we do. Ethics, fairness and social impact are central to our mission, and it means a great deal to know this resonates with you. JazakAllahu khairan for your support.
Team Pfida
Alhamdulillah..Great advice given
Alhamdulillah for the accurate, precise and sound advice given to me on online portal by Mohammed. He helped me to understand how Pfida overall works in terms of Halal home buying go. I understood what i needed to do In'Shaa'Allah. Thank you brother Mohammed for your help advice and guidance. Jazakallah.
Wahidur Rahman
21 janvier 2026
Avis spontané
Réponse : Pfida
Dear Wahidur Rahman,
Thank you so much for your kind words.
We’re really pleased to hear that Mohammed was able to support you with clear and helpful guidance, and that the process felt easier to understand as a result.
JazakAllahu khair for taking the time to share your feedback.
Team Pfida
Really impressed with Pfida and…
Really impressed with Pfida and Muhammad Hani from the Pfida investor team. MH was incredibly patient and took the time to answer all my questions promptly and kindly. A great experience overall.
19 janvier 2026
Avis spontané
Réponse : Pfida
Dear Nosh,
Thank you so much for taking the time to share your experience. We’re really pleased to hear that Muhammad Hani was able to support you with clarity and care.
That’s exactly the standard we strive for. Your kind words mean a great deal to the team, and we truly appreciate your trust and feedback. Wishing you all the very best going forward.
Team Pfida
Prompt response
I did not know that Pfida does not operate in the United States. Taimour Shahid the agent that called me, I’m sure knew this but did not disregard my inquiry, still took his time to explain their product to me, and was very professional.
For anyone interested in halal mortgage, in my research, this product is halal but limited time for repayment is the downside in my opinion.
13 janvier 2026
Avis spontané
Réponse : Pfida
Thank you for taking the time to share your experience with us. We really appreciate your kind words about Taimour and the professionalism and care he showed in taking the time to explain things clearly.
We’re also grateful for your thoughtful and balanced feedback. It’s important to us that people feel informed and supported when exploring halal homeownership options, and we respect that different structures will suit different circumstances and preferences.
Thank you again for engaging with us and for your well-wishes.
Team Pfida
I had extensive explanation from…
I had extensive explanation from Taimour Shahid who explained to me how Pfida work; step by step guidance and answered all my queries.
6 janvier 2026
Avis spontané
Réponse : Pfida
Dear Mohammed,
Thank you so much for taking the time to share your experience. We’re really pleased to hear that Taimour was able to guide you through how Pfida works and answer your questions clearly and patiently.
We wish you all the very best on your journey ahead.
Team Pfida
Invested £1000 in the grow your savings…
Invested £1000 in the grow your savings scheme with the view to purchase a home with them. My circumstances changed and they gave me a full refund wit hin a couple of months. Above all they proved they are trustworthy Muslims and conduct themselves with integrity. If the ummah were to invest their money with them, like building societies. This could be a game changer as it would eliminate the waiting list
6 janvier 2026
Avis spontané
Réponse : Pfida
Dear Robert,
Thank you so much for taking the time to share this review. We truly appreciate your kind words and the trust you placed in us.
We understand that circumstances can change, and we’re glad we were able to support you promptly and fairly during that time. Conducting ourselves with integrity and upholding our values is something we take very seriously, and it means a great deal to hear that this was reflected in your experience.
Your reflections on community support are deeply appreciated and we wish you all the very best in your journey ahead.
Team Pfida
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