Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Disappointed that my Phil Smith hairdryer has packed up within 3 years (used twice a week) after my Clairol Big Shot lasted over 30!!

Noté 1 sur 5 étoiles

sister has been using Big it up product - meadowfoam polymer volume boosting spray - for some time - cant find it anywhere in the shops. Email to the address on website AND filled in the form on sa... Voir plus

Noté 5 sur 5 étoiles

Absolutely love the new professional hair care range, especially their Miracle Primer. Best product I’ve found to moisturise and tame my frizz. I use it on damp hair before I blow dry and also a... Voir plus

Noté 4 sur 5 étoiles

Bought on line the Long & Strong shampoo & conditioner; smell great & make hair really soft & shiny. Also bought the keratin smooth spray, pleased with that too. Regularly used the coco licious heat... Voir plus

À propos de l'entreprise

  1. Magasin de produits capillaires

Informations provenant de diverses sources externes

Cruelty Free salon professional hair care products sold exclusively at Sainsbury's and online at philsmithhair.com


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

134 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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2,6

Tous les avis

(134)

3 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing thank you

Amazing thank you! Love the products, especially because they are cruelty free! Recommended to anyone

2 janvier 2021
Noté 5 sur 5 étoiles

Great service!

Great service!
Black Friday discount and a free gift!!!
Lovely products, quick delivery, brilliant communication. Will definitely use this company again

16 décembre 2020
Noté 5 sur 5 étoiles

Great value for money

Great value for money. The pink one is my fave leaves my hair feeling great. I used to have dark hair that always had that shine an when I went blonde it lost that shine till o found this shampoo in Sainsbury’s always on offer and leaves my hair in great condition afterwards. Smells good too.

10 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

The best!

I absolutely love the Wow Brunette Shampoo and Conditioner. It smells amazing, works beautifully and is affordable. Service is excellent and your order arrives super fast. Definitely recommend!

4 décembre 2020
Noté 5 sur 5 étoiles

Love, love love

I have been using Phil Smith products for a few years now after being recommended them by my hairdresser, buying originally from Sainsbury’s and in the last 2 years, online. I use Curly Locks, Bomb Shell and Coco Licious and absolutely love them all. Ordering online is easy and the goods are delivered quickly and well packed in brightly coloured padded bags.

4 décembre 2020
Noté 3 sur 5 étoiles

Slow deliver and problem checking order

When order was confirmed there were no clear references so I was unable to check my order...and correct my mistake... resulting in an unwanted order which would have cost a lot to return! So didn’t get what I wanted.. and postage took a whole week,so not great. overa

4 décembre 2020
Logo de Philsmithhair

Réponse de Philsmithhair

Hi,

Many thanks for your message and I'm terribly sorry to hear that you had some trouble on our website. If you could please email ellie@psbg.co.uk with the above information, she will be able to advise further and talk you through our returns procedure.

Thanks,

Hannah

Noté 4 sur 5 étoiles

Customer communication improves

Ordered and paid on 27th November, 7 days later still not received order, very poor communication, will not buy directly again. Will be doing a chargeback if not received soon.
Item arrived after post, updated to be fair

4 décembre 2020
Logo de Philsmithhair

Réponse de Philsmithhair

Hi David,

I hope you are well and thank you for taking the time to leave us a review. Our sincere apologies for the delayed delivery - we had an influx of orders for this particular product which put us on back order. Our online system should have automatically notified you to let you know of the delay so our apologies if this did not come through - our website team are looking into this for future purchases.

Again, sorry to hear of your experience and if there's anything else we can help with, just let us know.

Thanks,

Hannah

Noté 5 sur 5 étoiles

I am e xtremly pleased with my purchase…

I am e xtremly pleased with my purchase ive been using this product for a while but then found that i was having a hardtimefinding it but when i came across your site i was 1 happy customer because now i know where i can get it definately buying again

1 décembre 2020
Noté 5 sur 5 étoiles

Animal Friendly

I started using their range, as they are aninal friendly and loved that the majority of the range was also vegan! I cannot tell you how much I love their root spray!! It has been a god send, for someone who has become very lazy at dying their hair at home. :)

12 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

I spend a lot of time in Spain which…

I spend a lot of time in Spain which has a high calcium content in the water, these Phil Smith products Really keep my hair in great condition, You can feel the difference as soon as you use the shampoo and conditioner. I also use the coconut water texture spray to give a nice wave in my hair when at the beach. Loving these products.
Jackie Wright

12 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

My favourite hair products

My favourite hair products. I have thick, curly, frizz prone hair. I straighten it a couple of times a week. Using these products has made it easier & improved the condition. The shampoo is thick, so no need to use loads & the conditioner feels like a treat every time. Delivery was quick, website was easy to use, well deserved 5 star review. Well done Phil Smith Hair

11 novembre 2020
Avis spontané

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