ordered a few times now. I was looking for a shop that ships within Europe so there would not be delays with customs/extra charges. Prices on photospecialist are excellent compared to other online re... Voir plus
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I placed an order and can't get a refund. I placed an order which the company cancelled themselves, citing an internal "systems issue." That's fine mistakes happen. What isn't fine is that nearly a... Voir plus
L'entreprise a répondu
I ordered my item from another provider but they said I had to pay a different way and returned my money for some security reason. In the meantime I found the item few euros cheaper here, ordered it... Voir plus
I was able to get the exact battery i needed, only took a couple of minutes to send order, very simple process, delivered promptly, would definitely use again
À propos de l'entreprise
Informations provenant de diverses sources externes
Photospecialist is a leading specialist of photographic and video equipment with 40 years of experience. Competitive prices, expert advice and excellent service
Coordonnées de contact
Essebaan 55, 2908 LJ, Capelle aan den IJssel, Pays-Bas
- 05 1349216
- photospecialist.ie
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 26 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick delivery and great customer…
Quick delivery and great customer service

Réponse de Photospecialist
Dji mini 3
Ordered DJI mini 3 off photo specialist there recently, very happy with the drone and its controller. Couldn’t have asked for better service.

Réponse de Photospecialist
Excellent service
Excellent service. Prompt delivery and very happy with the products

Réponse de Photospecialist
Dont buy Sony with Promotion
Photospecialist is not a participating reseller in Sony Promotions, and depends on where you are you might face a rejection if you try to claim back. However they advertise the promotion without any disclaimer. False advertising

Réponse de Photospecialist

Réponse de Photospecialist
Have used photospecialist.ie a few…
Have used photospecialist.ie a few times. Quick shipping and good products

Réponse de Photospecialist
Competitive pricing and efficient…
Competitive pricing and efficient delivery times. Returning customer.

Réponse de Photospecialist
Sends DAMAGED item
Sends DAMAGED item, asks for a return and pretends to send the digital return label. Constantly emailing them for this ‘digital return label’ with no response for a whole month? Stay away!!! Will take your money

Réponse de Photospecialist
Delivery Assigned to Random Incorrect Address
My order was assigned a random incorrect address over 200km from the one I input. Typo/autocorrect could never have made it up! No support or reply but luckily our national postal service allowed me to redirect it in time. Safe to say I’ll never buy from their Irish site again (photospecialist.ie)

Réponse de Photospecialist
Never received order yet
Never received order yet.
It's a shame as I always have given photospecialist good reviews in the past.
Hopefully i will get my order soon.
I have contact the office but got no reply yet, ignoring my emails now too.

Réponse de Photospecialist
I strongly advise everyone to steer clear of this site
I know this website seems promising to everyone because of the favorable prices, and it does until there's a need for warranty service. We bought a Zhiyun molus X100 light from them last August, which broke a month later. We sent it back for a warranty replacement on October 13. Since then, they have been coming up with various lies about why it's not ready yet, why they haven't exchanged it yet, or why they haven't refunded the money yet. After 3 months, the customer service can only say week after week that they will refund the product price within 5 working days, but this never happens. This is crystal clear theft. I strongly advise everyone to steer clear of this site, as we will be doing in the future. GM Media Solutions

Réponse de Photospecialist
European plug not UK 3 pin
I assumed when buying from a .ie website that the plug would be 3 pin (UK) however when it arrived it’s a European plug. I’ve checked the product description again and can’t find anywhere where it states it’s a European plug. Very disappointed.

Réponse de Photospecialist
I'm very happy with my order
I'm very happy with my order. Shipping was so fast and everything was perfect! Thank you Photospecialist.

Réponse de Photospecialist
A great product at a good price
A great product at a good price. Speedy delivery, despite it being Christmas.

Réponse de Photospecialist
Extremely Dissatisfied - Poor Communication, Delayed Delivery, and Consistently Late
I am extremely dissatisfied with the service provided by Photospecialist. I placed an order during the Black Friday sale on 19-11-2023, and it has been over 30 days with no information on the delivery status.
Despite my multiple attempts to seek clarification via email, I have not received any response from the customer service team. The lack of communication and transparency regarding my order's status is unacceptable. As a customer, I expected better service and a reasonable explanation for the delay.
Furthermore, while I appreciate their competitive prices, the consistent issue with delayed deliveries to Ireland is a significant concern. It is disheartening that nothing ever makes it within the allocated time, and deliveries always exceed the promised 2/4 working days.
I am extremely disappointed with the overall experience and would caution others against relying on Photospecialist for their photography needs. The failure to respond to customer inquiries, provide timely updates on orders, and meet delivery expectations are significant shortcomings.
I urge potential customers to consider alternative options with better customer service, communication practices, and more reliable delivery timelines.

Réponse de Photospecialist
Great service as always
Great service as always. Packages arrive on time and with good protection. I can always track my delivery and rely on customer service. I have been,and will be buying from here.

Réponse de Photospecialist
Scammers
Scammers, stay away - ordered items off their website, they got "lost in transit", constantly had to chase them to get updates and ended up opening a case with PayPal. Hoping to get my money back after waiting for more than 1 week now.

Réponse de Photospecialist
Great experience!
I bought the Canon Gx7 Mark III, it did not disappoint. My order was here in Ireland in 5 working days. I thought it might have been too good to be true but Noel really supported me and put my mind at ease.

Réponse de Photospecialist
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