Elephant pillow arrived within specified time, vacuum packed. It's lovely once plumped up, but there were several threads hanging/poking out from the seams. I checked they weren't going to unravel t... Voir plus
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Love what I ordered but disappointed in the delivery time Took longer to come than expected and couldn’t return as postage would have been just under what I paid for the goods… £35 back to China
This was my second Elephant purchase, as when I asked my friend what she needed for her second baby she automatically said another Elephant! Her first baby loved it and at 5 years old is still enjoyin... Voir plus
Elephant arrived in good time but it was vacuum packed in such a small package that the stuffing will take ages to re-distribute! Also, there is no 'PillowNap' label on the item, which the older item... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
IMPORTANT: We DON'T buy positive reviews like some of the other companies. Some of the negative reviews were written by our competitors, so the overall rating is not accurate. Thank you for understanding. PillowNap is a trusted company specializing in baby gear and toys. They offer a wide range of safe and high-quality products that prioritize comfort and fun for your little ones. With a commitment to customer satisfaction and community involvement, PillowNap is a top choice for parents seeking quality gear and toys for their children.
Coordonnées de contact
150 Bruntsfield Pl, EH10 4ER, Edinburgh, Royaume-Uni
- support@pillownap.com
- pillownap.com
3,7
Moyen
279 avis
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Gray elephant pillow .
Bought this as a present for my nieces baby. Arrived on time over the moon with the elephant pillow, good quality would highly recommend them
3 février 2024
Not received and the team don’t respond…
Not received and the team don’t respond to their customer service emails
Avoid
3 février 2024
Réponse de PillowNap
Hello,
We are sorry for your bad experience with our customer service, but we didn't receive any emails from you. Please don't use such slanderous words like "Avoid" if you didn't actually try to contact us. We can be reached by email at support@pillownap.com, through our contact page form https://pillownap.com/pages/contact-us and our social media accounts on Facebook or Instagram. So there are plenty of ways to contact us and we are always happy to help our customers.
Regarding your order, we have checked it and see that you provided us with an incorrect delivery address, therefore your parcel was declined by the local carrier. Please get in touch with us for more information.
Kind regards,
PillowNap team
The elephant pillow wasn’t the same as…
The elephant pillow wasn’t the same as the picture. It didn’t have much foam to it. Not really good for the price.
3 février 2024
Réponse de PillowNap
Hello,
We apologize for such a bad experience with our company. We checked our inbox and did not see any messages from you regarding the quality of your item. Always contact us first before leaving such a bad review. We're always here to help, and if an item arrives defective, we'll send a replacement as soon as possible.
Kind regards,
PillowNap team
Came on time as required
Came on time as required, weel packed and in good condition.....
4 février 2024
Very disappointing Ordered in December emailed twice first…
Ordered in December emailed twice first reply said it was lost in transit. They said they would send another. Still not received
13 février 2024
Avis spontané
Delighted daughters
I bought two of these as both daughters are expecting in July, they are delighted with them and can’t wait for their babies to enjoy them. They took a little longer than expected hence the four stars.
8 janvier 2024
Pillow nap
Bought for Christmas 2024 for when my grand baby arrives, I haven’t opened it yet so not viewed the quality.
14 janvier 2024
Our wee granddaughter loves it
5 janvier 2024
My 2months old son loves it.
I bought this pillow for my 2months old son and his enjoying it☺️.
4 janvier 2024
Very good would bye from here again
30 décembre 2023
Avis spontané
i bought this for my 4 month old…
i bought this for my 4 month old grandson he loves it
it helps him to sit up and loves going to sleep on it
would recommend
15 octobre 2023
Avis spontané
My family were very surprised and…
My family were very surprised and pleased with the gift. Good quality and excellent delivery.
8 novembre 2023
Avis spontané
Great gift grand daughter loves it
25 décembre 2023
Avis spontané
Such a great flexible pillow
Such a great flexible pillow. Our baby is comfortable in pretty much any way she lies. Mum almost got too clingy herself and was reluctant to give it over haha. Great product
28 décembre 2023
Avis spontané
I ordered the elephant pillow,large…
I ordered the elephant pillow,large size. It's lovely and well made. It took a little while to get delivered probably due to Christmas busy period and that it came from China, but it arrived safe and so I would recommend this product and company.
12 janvier 2024
Avis spontané
What a beautiful Christmas present for…
What a beautiful Christmas present for my 5 year old grandson. He loves elephants and love his cuddle pillow, take along elephant
23 décembre 2023
Avis spontané
Delivery was a massive deal 😳 lmklllSo I ordered 2 x pillow elephants and…
So I ordered 2 x pillow elephants and got an order acknowledgment 👍🏼that was 1st December and this was for my daughter and daughter in law who had just found out they were expecting! Didn’t hear anything and checked tracking but no real information! I was obviously excepting these for Xmas but not to be 🤷🏼♀️anyway received them today one month late and I am just trying to plump them after vacuum pack so far so good
4 décembre 2023
Arrived on time
Arrived on time. My granddaughter loves it but.could have little more stuffing
4 décembre 2023
Bought this for a Christmas present for…
Bought this for a Christmas present for my 1st Grandson, it is being used everyday and is great for his tummy time.
4 décembre 2023
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