Pinergy is a great supplier of energy. It is convenient and handy. Its customer friendly and helpful to both business and residential consumers. In this economy it is an essential source of energy... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The person taking the call, keelan, was really helpful, he provided great assistance and answered all my questions. 10/10 service
L'entreprise a répondu
Three months now waiting for a warranty part to be replaced. Invertor failed early June, Pinergy have been unable to get a replacement. Not much point giving warranty if they don't carry spare par... Voir plus
Chris was very professional & helpful he was in contact with me back and forth over a few days and came back offering me a great rate to re contract as I was finding it hard with my top up meter. He w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'énergie
- aussi dans
- Fournisseur d'électricité
- Fournisseur d'énergie verte
- Société d'énergie solaire
- Solutions et équipement énergétiques
Écrit par l'entreprise
At Pinergy we believe in change. We believe in treating energy with respect. We believe that each of us has a part to play in creating a sustainable energy future. Pinergy was founded with a simple goal — to make a difference in the energy sector. Over time, we have grown to become Ireland’s leading authority on smart energy technology. Today we supply 100% renewable energy and sector-specific insights to thousands of businesses and homes across Ireland.
Coordonnées de contact
Dublin 4, Irlande
- 0818 363 749
- customerservices@pinergy.ie
- pinergy.ie
4,3
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 11 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
One of the worst company when it comes…
One of the worst company when it comes to resolving a simple login app issues.
30 mai 2025
Avis spontané
Réponse de Pinergy
Hey Sajid,
Thank you for taking the time to leave a review with ourselves, We are terribly sorry to hear about this issue that you have experienced with us, thank you for highlighting your experience to date, and our apologies that it has not been better, this has been highlighted to our senior management for further review and we will be in touch with you in due course.
Caolán
Easy switch to Pinergy
I switched energy provider to Pinergy as they offered the best deal for our Solar set up. Smooth transaction, helpful member of staff, no issues. Thank You.
29 mai 2025
Avis spontané
Réponse de Pinergy
Hey Steve,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Angel Melissa.
Melissa gave me clear and easy instructions to follow which I did and made the experience very agreeable. Thank you very much Pinergie team.
29 mai 2025
Avis spontané
Réponse de Pinergy
Hey Siobhan,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. Melisa is our angel sometimes too! I'll be sure to pass on your feedback.
Caolán
Réponse de Pinergy
Hey Jessica,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Happy customer.
As always the best customer service ever. I am with the company years and would never change to any other provider. Always caring for the customer and thank you.
27 mai 2025
Avis spontané
Réponse de Pinergy
Hey Teresa,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy has been so smooth. Thank you for choosing to spend this time with us! I'll be sure to pass on your feedback.
Caolán
A great experience.
The team at Pinergy have been very helpful and accommodating. They do a quality job, ensuring the best look and outcome for me, the customer. Their installers are very professional and great to work with. It is clear that safety is a priority for them while they do their job.
Thanks guys.
26 mai 2025
Avis spontané
Réponse de Pinergy
Hey David,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Kay is an excellent associate
Kay is an excellent associate. He is an asset to Pinergy. He understood the issue at first and provided prompt assistance. He deserves a raise.
23 mai 2025
Avis spontané
Réponse de Pinergy
Hey Sourabh,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. That sounds like the Kay I know! I'll be sure to pass on your feedback.
Caolán
It was great but info on my new average…
It was great but info on my new average calculation would have been nice.
23 mai 2025
Avis spontané
Réponse de Pinergy
Hey Ivan,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. We'll be sure to take the average calculation query into account going forward. I'll be sure to pass on your feedback.
Caolán
Dermot was so helpful and went above and beyond in helping.
Dermot and Theresa and all the Pinergy staff I've dealt with are very helpful and really go beyond to make sure the customer needs are met, all of my dealings with the company have been positive, I couldn't ask for more.
23 mai 2025
Avis spontané
Réponse de Pinergy
Hey David,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy Solar was a smooth one. I'll be sure to pass on your feedback.
Caolán
I had a great and useful conversation…
I had a great and useful conversation with Chris. he patiently explained to me differnt options so i could go ahead with the option I thought would best suit for me.
A huge thank to Chris.
22 mai 2025
Avis spontané
Réponse de Pinergy
Hey Gus,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'm glad Chris was able to find a plan that suited you, thank you for your continued loyalty! I'll be sure to pass on your feedback.
Caolán
Réponse de Pinergy
Hey Gavin,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Great savings great service
I rang to top up my pinergy meter. After doing so the agent (chris) made me aware of a diacount of 10% off my bills for a 12 month contract. I was delighted to accept and the discount has no hidden fees.
I wasn't expecting it and every discount is welcomed in the current climate we find ourselves in. I have never had a single issue regarding pinergy in the 5 years im with them. You're never left waiting on the line for long (they always answer within a minute or two and the staff/agents know and answer all questions.
Great service provider.
21 mai 2025
Avis spontané
Réponse de Pinergy
Hey David,
Thanks for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy has been a positive one. Delighted to see Chris got you onto a plan that suited you!
Always glad to see your number pop up!
I'll be sure to pass on your feedback to the team
Caolán
Great service & support since 2022
13 mai 2025
Avis spontané
Réponse de Pinergy
Hey Richard,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy has been so smooth. Thank you for choosing to remain with us over the years! I'll be sure to pass on your feedback.
Caolán
Pinergy
Teresa was very clear and concise in her dealings with me. Was very helpful and a good advertisement for your company.
19 mai 2025
Avis spontané
Réponse de Pinergy
Hey Frank,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
I would never move from this company as…
I would never move from this company as I know how much iam spending and how much is left, before my next top up
20 mai 2025
Avis spontané
Réponse de Pinergy
Hey Mary,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy has been such a smooth one. Thank you for your continued loyalty! I'll be sure to pass on your feedback.
Caolán
Excellent Customer Service
Excellent Customer Service
I had a recent issue that required a refund, and I was very impressed with how promptly and professionally it was handled. Efe from the customer service team was especially helpful—clear, courteous, and efficient throughout the whole process. The refund was processed immediately, and communication was excellent. It’s refreshing to experience such reliable and friendly service.
20 mai 2025
Avis spontané
Réponse de Pinergy
Hey Giuseppe,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. Delighted to see that Efe had your refund processed promptly. I'll be sure to pass on your feedback.
Caolán
Melissa was very helpful and could not…
Melissa was very helpful and could not have been nicer
20 mai 2025
Avis spontané
Réponse de Pinergy
Hey James,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Once I got my system installed they seem to stop caring. 3 times they promised to call back but it never happened.
From the initial salesperson to the roofers then the electricians and finally the office staff Pinergy have been a dream to deal with. I highly recommend dealing with them. One of the best companies I've ever dealt with.
19 mai 2025
Avis spontané
Réponse de Pinergy
Hey Anthony,
Thank you for taking the time to leave a review with ourselves, your words are very kind! We're glad to hear it's been such a smooth process thus far. I'll be sure to pass on your feedback to the guys.
Caolán
Fast and efficient initiation of…
Fast and efficient initiation of requests and submissions by Pinergy with fast and efficient processing of information requests by Pinergy.
19 mai 2025
Avis spontané
Réponse de Pinergy
Hey,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a fast and efficient one!. I'll be sure to pass on your feedback.
Caolán
Staff v helpful and addressed query…
Staff v helpful and addressed query immediately. V professional
15 mai 2025
Avis spontané
Réponse de Pinergy
Hey Annmarie,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
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