Pinergy is a great supplier of energy. It is convenient and handy. Its customer friendly and helpful to both business and residential consumers. In this economy it is an essential source of energy... Voir plus
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Pinergy is a great supplier of energy. It is convenient and handy. Its customer friendly and helpful to both business and residential consumers. In this economy it is an essential source of energy... Voir plus
L'entreprise a répondu
The person taking the call, keelan, was really helpful, he provided great assistance and answered all my questions. 10/10 service
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Three months now waiting for a warranty part to be replaced. Invertor failed early June, Pinergy have been unable to get a replacement. Not much point giving warranty if they don't carry spare par... Voir plus
Chris was very professional & helpful he was in contact with me back and forth over a few days and came back offering me a great rate to re contract as I was finding it hard with my top up meter. He w... Voir plus
L'entreprise a répondu
At Pinergy we believe in change. We believe in treating energy with respect. We believe that each of us has a part to play in creating a sustainable energy future. Pinergy was founded with a simple goal — to make a difference in the energy sector. Over time, we have grown to become Ireland’s leading authority on smart energy technology. Today we supply 100% renewable energy and sector-specific insights to thousands of businesses and homes across Ireland.
Dublin 4, Irlande
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A répondu à 11 % de ses avis négatifs
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Thanks I appreciate now I was using every 2 days more 10€

Réponse de Pinergy
I had a great experience with Chris from Pinergy’s customer service team. He was very professional, helpful, and efficient in handling my request to deactivate my smart meter and process a refund.
Chris explained everything clearly and followed up promptly.
Thank you, Chris, for making the whole process smooth and stress-free. Excellent customer support!

Réponse de Pinergy
Call answered instantly
Irish located call centre

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All information which I needed today was given clearly and any questions that I had were answered well. Keelan was very polite on the phone and I didn't feel rushed at all.

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I was very happy dealing with Chris today he really helped me and was able to sort the problem out for me his customer service skills were great and polite and I appreciate how professional he handled the situation I'm sure he will be of great help to many in the future thanks again for everything

Réponse de Pinergy
Chris was so helpful on the phone today made things real simple and effortless when explaining things. wish all staff were like this friendly and kind and helpful when calling companies

Réponse de Pinergy
My experience is related to customer support and Chris did a great job there. Patient, clear explanations, very responsive and helpful.
The service in general is good with a nice app

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Do not use this company to install solar panels!!! We have had issues right from installation, with nobody able to give us proper answers. Two weeks ago the system completely stopped working and we were told they would send out an engineer. This never happened and now no one in the company is returning our calls or emails. A member of their own staff agreed that it was a terrible service and that they were leaving to join another company.
Agent was helpful and informative !
Thank you Chris!

Réponse de Pinergy
I really appreciate Chris’s prompt response and resolution of my request. He was really helpful and efficient, I had a great experience.

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Customer service officer was helpful and explained everything clearly

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Maeve was professional and very helpful. I've got answer to all of my questions. Unfortunately they can't combine plans. Overall it was a very positive experience to switch to Pinergy.

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Excellent customer service from Melissa

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I found it easy and friendly service

Réponse de Pinergy
Spoke to Chris in customer support, and to say he was pleasant and extremely efficient and helpful would be an understatement. I emailed him with a slight issue I had and literally 10 minutes later he was on the phone to me. Another 5 minutes and I’m sorted, no messing. If only all customer service experiences were like this.

Réponse de Pinergy
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