Pinergy is a great supplier of energy. It is convenient and handy. Its customer friendly and helpful to both business and residential consumers. In this economy it is an essential source of energy... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The person taking the call, keelan, was really helpful, he provided great assistance and answered all my questions. 10/10 service
L'entreprise a répondu
Three months now waiting for a warranty part to be replaced. Invertor failed early June, Pinergy have been unable to get a replacement. Not much point giving warranty if they don't carry spare par... Voir plus
Chris was very professional & helpful he was in contact with me back and forth over a few days and came back offering me a great rate to re contract as I was finding it hard with my top up meter. He w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'énergie
- aussi dans
- Fournisseur d'électricité
- Fournisseur d'énergie verte
- Société d'énergie solaire
- Solutions et équipement énergétiques
Écrit par l'entreprise
At Pinergy we believe in change. We believe in treating energy with respect. We believe that each of us has a part to play in creating a sustainable energy future. Pinergy was founded with a simple goal — to make a difference in the energy sector. Over time, we have grown to become Ireland’s leading authority on smart energy technology. Today we supply 100% renewable energy and sector-specific insights to thousands of businesses and homes across Ireland.
Coordonnées de contact
Dublin 4, Irlande
- 0818 363 749
- customerservices@pinergy.ie
- pinergy.ie
4,3
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 11 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Renewal
Fast and impressive service. They're a great company if you have solar energy.
9 septembre 2025
Avis spontané
Réponse de Pinergy
Hey Daniel,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your happy with the service you're receiving from Pinergy. I'll be sure to pass on your feedback to the team.
Caolán
Réponse de Pinergy
Hey Conchobar,
Thank you for taking the time to leave a review with ourselves, I'm glad to hear Aoibhe was able to resolve your query promptly! I'll be sure to pass on your feedback.
Caolán
Really helpful and well explained
9 septembre 2025
Avis spontané
Réponse de Pinergy
Hey ,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Great service!
Keelan was very professional and helpful. I’m always delighted with your service
25 août 2025
Avis spontané
Réponse de Pinergy
Hey Angelika,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Professional
Professional, respectful, and patient representative called Chris. Took care very perfectly of the situation. Very knowledgeable of the system and guided me correctly to the solution.
1 septembre 2025
Avis spontané
Réponse de Pinergy
Hey Mohammed,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Pinergy offer exceptional value, service and after sale support PV Solar panel installation
I found Pinergy offer exceptional service, professionalism and value in installing PV solar panels at our home. It was not a straightforward installation as it involved a "Tails Upgrade" to the existing electrical cabling in the house prior to installing the PV panels, this work was was carried out by Pinergy and formed part of the contract. It was also a large installation for a residential house, 18 solar panels, 2 batteries, 1 inverter, 1 EV charger, 1 EDDI, and the panels were installed on the roof or a nearby barn. The whole process from initial site visit, deciding installation layout, receiving and agreeing on quote for the contract , issuing of bill of materials, payment schedule, assigning dates for the various phases of the installation and commissioning date went smoothly. We interacted with probably all the customer based teams within Pinergy, sales, customer services, scheduling, installation and found them all to be very customer focused, punctual, accurate, and very responsive to any queries we raised throughout the process.
A special word of praise for their installation and electrical crews, Kevin, Dannie, David who worked their backsides off to complete the various parts of the installation on time. Workmanship was exceptional, this was due to the very evident high level of cooperation between them, they each knew in great detail their own role and colleagues role in getting the job done. A very special shout out for Kevin who took me through the whole installation, explaining how the various parts worked and especial travelling a 2 hour journey to install Wi-Fi boosters to allow our Apps work properly.
13 août 2025
Avis spontané
Réponse de Pinergy
Hi Michael, Thank you for sharing such a detailed and thoughtful review. We’re delighted to hear that your installation went smoothly and that you experienced real professionalism and care across our sales, customer service, and installation teams.
It’s great to know that even with a complex project like yours, our crews - especially Kevin, Dannie, and David - made the process clear and seamless, with workmanship and dedication you could rely on. We’ll be sure to share your kind words with them.
We’re proud to support you on your energy transition journey and grateful that you chose Pinergy to help power your home with clean, renewable energy.
Help with emergency credit
Melissa was wonderful , and so helped me in this difficult time .. very efficient and fully explained the process
She activated this help credit quick and alleviated my concerns …great customer experience from a lovely professional advisor
29 août 2025
Avis spontané
Réponse de Pinergy
Hey Lisa,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
The attendant is very nice and kind
The attendant is very nice and kind! I’m very lucky getting him! He is amazing!
28 août 2025
Avis spontané
Réponse de Pinergy
Hey Cris,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Fast response excellent customer…
Fast response excellent customer service from Kay.
27 août 2025
Avis spontané
Réponse de Pinergy
Hey Matthew,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Very clear information.All good.
22 août 2025
Avis spontané
Réponse de Pinergy
Hey Jerry,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Chris was very professional & helpful…
Chris was very professional & helpful he was in contact with me back and forth over a few days and came back offering me a great rate to re contract as I was finding it hard with my top up meter. He went through what I would be saving and I’m very happy I made contact with pin energy now. Any issues in future or questions I will be asking for Chris.
21 août 2025
Avis spontané
Réponse de Pinergy
Hey Shan,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
The information provided was really…
The information provided was really clear and crisp and I received the correct assistance that I had sought.
19 août 2025
Avis spontané
Réponse de Pinergy
Hey Soham,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
I was dealing with Melissa and have to…
I was dealing with Melissa and have to say she was amazing ...
19 août 2025
Avis spontané
Réponse de Pinergy
Hey Darren,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Customer care service works very well
Customer care service works very well. They answered all emails I sent so fast.
19 août 2025
Avis spontané
Réponse de Pinergy
Hey,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Réponse de Pinergy
Hey Stephen,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Very helpful customer service agent!
I rang with a small technical query and Chris was able to talk me through the steps needed and also reviewed my account more generally to ensure I was getting the best possible price from Pinergy. Great service and very helpful.
14 août 2025
Avis spontané
Réponse de Pinergy
Hey Niamh,
Thank you for taking the time to leave a review with ourselves, glad to hear that you're happy with the rate Chris has set you up on! Thank you for choosing to stay with Pinergy. I'll be sure to pass on your feedback.
Caolán
Réponse de Pinergy
Hey Ashlin,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Thanks for the Support
I received wonderful email support from Melisa, who addressed all my queries.
11 août 2025
Avis spontané
Réponse de Pinergy
Hey,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Melisa was a smooth one. I'll be sure to pass on your feedback.
Caolán
Chris
I recently spoke with a member of your customer service team named Chris, and I want to commend him for his excellent support. He answered all of my questions clearly, took the time to make sure I understood everything, and was extremely patient throughout our conversation. His professionalism and friendly attitude made the experience stress-free and pleasant. I truly appreciate the level of service he provided.
Thank you Chris.
12 août 2025
Avis spontané
Réponse de Pinergy
Hey Kristine,
Thank you for taking the time to leave a review with ourselves, glad to hear that Chris was so thorough and explained the terms well! . I'll be sure to pass on your very kind feedback.
Caolán
Réponse de Pinergy
Hey,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.