Lots of support for customers. Training workshops excellent. Good stock of supplies for all your Handi Quilter machine needs. Liz and Pete go the extra mile to ensure customers are happy with their... Voir plus
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Lisez les avis des autres
Needed an encoder for a quilting machine that was purchased whilst living in USA. Contacted Pinhole Quilting and spoke with Mark. He went above and beyond to locate said encoder. He kept in touch,... Voir plus
Superb service. Right from the start pinhole quilting were organised, upfront and clear about the product, delivery and installation. Such a smooth process. Nothing was too much to ask or sort, adj... Voir plus
L'entreprise a répondu
Pinhole Quilting give excellent customer service, training and support. Liz & Pete installed my Amara with Pro-stitcher, gave tuition on the day which was followed by a foundation workshop for the A... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Pinhole Quilting sell, support, service and train quilters on Handi Quilter Longarm Machines. Our Pershore Showroom is a centre of excellence for Longarm Machine Quilting where machines can be taken for a Test Drive and longarm accessories purchased. Handi Quilter is the most successful worldwide supplier of longarm quilting machines and are clear leaders in their field. More Handi Quilters are sold in the UK than all other brands - contact us today to find out why. Handi Quilter's success has been built upon product development and innovation but just as importantly, on exceptional customer service, support, education and training.
Coordonnées de contact
Unit 22-23, Highgrove Farm, WR10 2LF, Pershore, Royaume-Uni
- 01905 942972
- quilt@pinholequilting.co.uk
- pinholequilting.co.uk
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Excellent service all round
Excellent service all round, patient and informative in helping to make the right purchase. Great communication throughout. Highly recommended. Thank you!
Excellent product and very importantly
Excellent product and very importantly, outstanding customer service
First class service for secondhand machine
The best company ever. Always reply promptly and offer good clear friendly advice, even to what seems to be a really simple question. Cannot fault them.
I was very grateful for the tuition as…
I was very grateful for the tuition as a beginner with a longarm machine. Pete was very patient and was very thorough with so much to learn. Thank you.
Amara 20
The whole system was perfectly set up by Pete,with all the necessary information to get me underway.
Pinhole Quilting also facilitated the sale of my Simply Sixteen, prior to my purchasing my new machine.
I was given a chance to try my machine…
I was given a chance to try my machine ( Moxie) and given advice before I decided to purchase it. It was delivered before the estimated date. My Mum and I were made to feel very welcome when we went to the showroom and it felt as though nothing was too much trouble.
There is also a workshop included in the price of the machine and frame ( which is very well made, incidentally). There is also an excellent app to assist the building of the frame and set up of the machine.
I felt that the service was efficient and the advice and support bespoke.
Thank you very much to Liz and Pete of Pinholequilting.co.uk
A Safe pair of hands, I could not have found better!…
Being New to LongArm Quilting and it being a large investment, I obviously had a lot of pre-purchase questions. Pinhole Quilting answered all of my questions clearly and with great patience, I knew then that I was in safe hands. Even after installation their help and advice really saved the day for me. One thing I learned was that nothing is too much trouble for them. Their wealth of experience shines through and the training courses offered are beautifully tailored from the novice to the more advanced. I am really glad I found them
Want a remarkable journey of a lifetime…
Want a remarkable journey of a lifetime and an introduction to long arm quilting?
Visit and talk to Liz and Pete of Pinhole Quilting to learn about the range of HandiQuilter Machines available - they share their expertise and enthusiasm every step of the way. You will find them at all the large shows, but for a one to one hands on experience give them a call and visit them in their Pershore Showroom.
Here you will see the complete range of HandiQuilter long arm machines, plus all the threads, accessories etc. Tune into Facebook Live each week for more advice, demonstrations, tips and latest arrivals and get to know Pete and Liz.
What a world it opens ups from free motion quilting, ruler work and pantographing! I am still at the beginning of my journey, but so delighted I rose to the challenge first with the Moxie, and recently upgraded to the Amara
Foundation Workshop
I attended a foundation workshop as I have recently purchased a long arm machine from Pinhole Quilting. The owners are approachable, knowledgeable and enthusiastic tutors and they take time to ensure that you are not leaving daunted or phased by anything that has been covered during the workshop. Their premises are filled with all things long arm - a quilters paradise!
Really straight forward and easy to…
Really straight forward and easy to deal with. It was a big purchase decision and I live a long way from Pinhole's showroom so the team jump on a Zoom call and showed me the machines. There was no pressure to buy and they helped me understand what machine best met my needs. They were really upfront about the pros and cons of each machine and the additional items that would make the biggest difference to my quilt finish
Bought my 3rd sewing machine from…
Bought my 3rd sewing machine from Pinhole quilting November 2021. Liz and Pete helped me sell my Simply Sixteen and I was able to upgrade to an Amara. The advice, support and training is tremendous.
Having some experience with a sweet…
Having some experience with a sweet sixteen, I found the transition very comfortable working on the moxie.
What a fantastic machine.
Delivery driver very helpful
Delivery driver very helpful, delivery arrived when they said. Pinhole quilting very helpful with arranging date of delivery..
Fab service and after care
Great product, transparent communication and customer after care second-to-none!
I do not hesitate to recommend the Pinhole Quilting team!
Excellent Company
From my first contact with Liz and Pete they were very professional, purchased my machine in April 2021 and initial training on Zoom due to Covid. Excellent classes whether inhouse training or by a visiting tutor, venue is great, one person per machine and any queries answered. They carry a wide range of products and delivery is very quick, they keep people informed via email and Facebook live with demonstrations. I would highly recommend anybody thinking of purchasing a longarm to contact them. I am certainly pleased I did.
Fantastic service
The after care is second to none, any problems are solved by a phone call immediately with a follow up call to check everything is still ok.
The courses are great fun and a lot is learned
In good hands
I felt looked after from the moment I set foot in the Pinhole Quilting premises. Nothing was too much trouble and I eventually chose a Sweet Sixteen sit down long arm machine. Liz came to install it and took me through the basics of the machine very patiently and thoroughly. This was quickly followed by a tutorial workshop and since then I have had occasion to ring with a couple of queries. I have found Liz and Pete to be extremely friendly and helpful and obviously very dedicated to their job, to their machines and to the highest level of customer satisfaction.
A truly ‘Customer Focused’ business
A truly ‘Customer Focused’ business. The owners, Liz and Pete Holpin, not only sell exceptional quilting machines, they also provide initial training to get the best use out of them no matter if you are a hobbyist or running a business. However, what is very unique is their ability to really know their clients by name and to offer ongoing support and mentoring.
Excellent Quality Company
The staff at Pinhole Quilting go beyond the extra mile to help and guide the customer. I cannot recommend them enough. As a new user I was always on the phone asking questions and they helped me enormously. Customer care is superb and I wish other companies were that good. They really do understand the products they promote.
Great a Handi quilter company
This is a great company to work with as a customer. they are very knowledgeable and do all they can to help one out. The showroom has to be seen as it has everything one would want to see and try in one large room. Well worth a visit if you are interested in a long arm machine. No pressure to buy either just lots of helpful information and time to try thing out.
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