Planters.co.uk Avis 

317
•
TrustScore 4.5 sur 5

4,3

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Noté 4 sur 5 étoiles

After some initial problems with our original order, I can honestly say we are delighted with both the products and the customer service. It is rare these days to find a company that deals with issu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have made multiple orders and been totally satisfied with all planters, their feet and liners. The metal containers are smart, substantial and are offered in a range of appealing colours. It is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased 2 x 60cm sq zinc planters, and I’m delighted with them. Its so hard to find large planters that are simple and attractive, these are perfect. One was damaged by DHL, I contacted Planters,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A wide choice of garden containers with different materials, shapes, colours and price range. Am delighted with my large, black, cube, galvanised zinc planters. Light weight so easily moved about (e... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardin
  2. aussi dans
  3. Jardinerie
  4. Magasin de design et de décor intérieur
  5. Magasin de surplus

Écrit par l'entreprise

Welcome to PLANTERS.CO.UK, your go-to destination for premium planters that blend style, functionality, and sustainability. We are passionate about helping you create beautiful, thriving green spaces—whether in your home, garden, or office. At PLANTERS.CO.UK, we believe that every plant deserves the perfect home. Our mission is to provide high-quality planters that cater to every style and space, making it easy for you to bring nature into your life. Our vast collection features contemporary, classic, and unique designs to suit any aesthetic. Your satisfaction is our priority. We’re here to help you find the perfect planters - We don’t just sell planters; we inspire you to transform your spaces into lush, vibrant oases.


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4,3

Excellent

TrustScore 4.5 sur 5

317 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,3

Tous les avis

(317)

313 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really nice troughs

Really nice troughs, decent quality and a great finish…

1 octobre 2026
Avis spontané
Logo de Planters.co.uk

Réponse de Planters.co.uk

Hi Richard,

It’s great to hear that you’re happy with the quality and the finish of your new troughs! We’re so glad they met your expectations. Thanks for taking the time to share your thoughts, and we hope they look fantastic in your space.

Kind Regards,

Thomas

Customer Success Manager

Noté 4 sur 5 étoiles

Disappointed when planter arrived with…

Disappointed when planter arrived with several dents in it. Packing was broken. However customer service did order new planter for us which arrived in perfect condition and looks very good. Did have to chase up delivery but overall very happy with my purchase.

22 septembre 2026
Avis spontané
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Réponse de Planters.co.uk

Hi Trish,

I'm so glad to hear that your new planter arrived in perfect condition and is looking great in your space! I’m sorry for the initial trouble with the delivery and the condition of the first parcel, but I’m pleased our team could get that sorted out for you quickly. Thank you for your feedback regarding the delivery process; we’ve taken that on board as we look for ways to improve our service for the future. We really appreciate your patience and are happy you’re pleased with your purchase.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Nice planters

Nice planters. Arrived quickly, well packaged and look great in the garden at a very reasonable price.

30 septembre 2026
Avis spontané
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Réponse de Planters.co.uk

Hi Caro,

It’s so wonderful to hear that you’re happy with how your new planters look in your garden! We’re thrilled that they arrived quickly and safely, and we’re glad you feel they offer great value. Thanks so much for sharing your experience with us!

Kind Regards,

Thomas

Customer Success Manager

Noté 1 sur 5 étoiles

Very disappointing

The order was dispatched promptly but there was little communication about delivery so 2/3 packages just showed up early one morning. The third package the next day. One of the packages was completely sodden and the cardboard mushy.

The product itself is really shoddily made. Particularly the trellis. The planter looks ok at a distance I can't believe I paid over £300 for something which looks like it was made by GCSE students. We had to add in extra screws just to secure the trellis to the planter.

The liner which we paid extra for doesn't fit the planter. It will need to be trimmed.

It wasn't clear to me that this was self assembly. You would think that instructions would be provided but I had to search for these online myself.

Really disappointed and I'll be making a complaint.

1 octobre 2026
Avis spontané
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Réponse de Planters.co.uk

Dear Matthew,

Thank you for leaving your review, and please accept my sincere apologies that your experience with your order and our delivery fell short of expectations.

This is certainly not the standard of product or service we aim to deliver. We take feedback regarding quality, packaging, and assembly instructions very seriously, and we are addressing these points with our team.

I can confirm that we have been in touch with you and have now resolved the matter.


Kind regards,

Mateusz Golda
Managing Director

Noté 5 sur 5 étoiles

Great product

Great product. Good quality. Recommend. Thank you.

24 septembre 2026
Avis spontané
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Réponse de Planters.co.uk

Hi Richard,

Thank you so much for the kind words! It’s wonderful to hear that you’re happy with the quality of your order, and we really appreciate the recommendation.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Fast delivery and good quality…

Fast delivery and good quality service/product. 2x planters for my garden. Look great.

22 septembre 2026
Avis spontané
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Réponse de Planters.co.uk

Hi Jack,

Thanks so much for the kind words! I’m thrilled to hear that your new planters arrived quickly and that you’re happy with how they look in your garden. We really appreciate you choosing us and hope you enjoy them for a long time to come.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Purchased the Zinc Galvanised Bowl…

Purchased the Zinc Galvanised Bowl Planter in black, 51cm. Looks exactly the same as the photo & description. Delivered safely in 2 days. Really pleased with the planter, good price, excellent quality & perfect size for my garden.

22 septembre 2026
Avis spontané
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Réponse de Planters.co.uk

Hi,

It’s so wonderful to hear that you’re happy with your new planter! We’re thrilled that it arrived safely and that it fits so perfectly into your garden space. Thank you for choosing us, and we hope you enjoy your purchase for a long time to come.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Bought to large black zinc planters…

Bought to large black zinc planters excellent quality and add an elegant finish to our newly designed garden

25 septembre 2026
Avis spontané
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Réponse de Planters.co.uk

Hi Helen,

It’s so lovely to hear that your new planters are working out perfectly in your garden! We’re thrilled that they brought that elegant finishing touch to your new design. Thanks so much for sharing your experience with us.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

I am delighted with my purchase it…

I am delighted with my purchase it appears very good quality and arrived within two days of ordering, I would definitely use this company again

26 septembre 2026
Avis spontané
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Réponse de Planters.co.uk

Hi,

Thank you so much for the kind words! It’s wonderful to hear that you’re happy with the quality of your items and that everything reached you so quickly. We really appreciate your support and look forward to having you shop with us again soon.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

No problems at all

No problems at all. Ordering was easy, delivery was fast and planter is exactly what I wanted.

18 septembre 2026
Avis spontané
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Réponse de Planters.co.uk

Hi Don,

Thanks so much for the feedback! I’m really glad to hear that you found the ordering process smooth and that your new planter arrived quickly and met your expectations. It’s great to know you're happy with it.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Planter was received really promptly

Planter was received really promptly, delivered when stated, well packaged and is exactly as I wanted. Will look here for planters in future.

17 septembre 2026
Avis spontané
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Réponse de Planters.co.uk

Hi Nicola,

It’s great to hear that your new planter arrived promptly and that everything arrived in perfect condition. We’re so glad it was exactly what you were looking for, and we’d love to help you out again whenever you’re ready for your next project.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Fast delivery well packed very happy…

Fast delivery well packed very happy with the product not cheep but you pay for what you get and it’s quality product will be buying again from here

12 septembre 2026
Avis spontané
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Réponse de Planters.co.uk

Hi Tom,

It’s great to hear that you’re happy with the quality of your order and that everything arrived safely and quickly. We really appreciate your support and look forward to seeing you again soon!

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Great company. Highly recommend

Our Copper coloured Zinc planters arrived on time, well packaged and look fantastic! No dents. We bought the trough and the tall square planter. We are doing a bit of remodelling in the garden so they have not yet been placed where we want to put them but very much looking forward to planting them up. The date of experience is a rough estimate but it is in the last few weeks that we purchased them

7 septembre 2026
Avis spontané
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Réponse de Planters.co.uk

Hi Gerard,

It’s so wonderful to hear that your new planters arrived in perfect condition and that you’re happy with how they look! We can’t wait for you to get them settled into your garden space once your remodelling is complete—they’re going to look brilliant once they’re all planted up. Thank you for sharing your experience with us, and we hope you have a fantastic time finishing your project.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

I am delighted with my 3 rectangular…

I am delighted with my 3 rectangular planters, which I received within 3 days of ordering. They are well made, perfectly finished, and were thoughtfully and carefully packaged. Thank you, I will definitley be returning!

14 septembre 2026
Avis spontané
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Réponse de Planters.co.uk

Hi Susan,

It is wonderful to hear that you are so happy with your new planters! We take great pride in ensuring our items are crafted to a high standard and packed securely for their journey to you, so I am thrilled that everything arrived in perfect condition and so quickly. We truly appreciate your support and look forward to welcoming you back soon.

Kind Regards,

Thomas

Customer Success Manager

Noté 1 sur 5 étoiles

Avoid at all costs.

Avoid at all costs.

We ordered two green zinc planters back in July after waiting 2 months for them to come back into stock. The order was then cancelled as they were not actually in stock. After stating the issues in a review, this company phoned us up and assured us the planters were on their way.

We paid for multiple orders over the last 2 months and had all of them cancelled and refunded even after management confirmed they were available and didn't contact when they eveantually cancelled the orders...

We were told to expect the new order to be delivered by the end of September and now the ordered has been cancelled again......

We will be looking elsewhere.

17 septembre 2026
Avis spontané
Logo de Planters.co.uk

Réponse de Planters.co.uk

Hello,

Thank you for sharing your feedback with us. We are genuinely sorry to hear that your experience has fallen short of the standards we aim to provide, particularly given the repeated cancellations and frustration you have experienced with your planter orders.

We work hard to provide a strong service to all our customers, and individual cases where something goes wrong are taken seriously and used to learn and improve. We are currently unable to identify your account or order from the information available on this review.

Please reach out to us directly so we can locate your details and resolve this for you. I will personally ensure this is looked into.


Kind regards,

Mateusz Golda
Managing Director

Noté 5 sur 5 étoiles

Definitely recommend. A happy customer 😊

A great product. Was worried it would be flimsy metal but it's sturdy and robust. I ordered the liner and that fits perfectly, coming right to the top of the planter and tucks underneath the lip at the top. Looks great planted up and I'm already looking where I can put another. Another plus it was delivered the next day. Definitely recommend this company and product.

1 septembre 2026
Avis spontané
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Réponse de Planters.co.uk

Hi Linda,

It’s so wonderful to hear that your new planter exceeded your expectations! We’re thrilled that you found the material to be sturdy and that everything fit together so well for your planting project. Providing speedy service is something we really pride ourselves on, so we’re glad your order arrived so quickly. We’d love to help you find the perfect spot for your next one!

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Fantastic garden planters

Fantastic garden planters, so pleased with them. Great quality and the liners are fab. I ordered a grey and a rose pink and they look perfect in my garden. One has a jasmine climber in it and the other will have annuals in it to add a pop of colour. They were delivered quickly and in perfect condition. Many thanks

14 septembre 2026
Avis spontané
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Réponse de Planters.co.uk

Hi,

It’s so wonderful to hear how much you’re enjoying your new planters! We’re thrilled that the quality and the liners hit the mark, and it sounds like your garden is going to look absolutely lovely with that mix of jasmine and annuals. Thank you so much for choosing us to help brighten up your outdoor space—we’re delighted that everything arrived quickly and in great shape for you.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Very quick response over the phone and…

Very quick response over the phone and by email. Fast delivery and good quality. When raised a small damage during delivery by email, a discount was quickly applied. Highly recommend this comapny.

10 septembre 2026
Avis spontané
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Réponse de Planters.co.uk

Hi Manoj,

Thank you so much for the kind words! We’re thrilled to hear that our team could assist you quickly and that you’re happy with the quality of your order. We’re also glad we could sort out the delivery issue for you right away—thanks for your patience with that, and we’ve definitely taken your feedback on board to help us improve our future shipping processes. We appreciate your recommendation!

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Great Service

Great planters, perfect condition once unpacked. Quick delivery. I would use this company again.

9 septembre 2026
Avis spontané
Logo de Planters.co.uk

Réponse de Planters.co.uk

Hi Lynda,

Thanks so much for the kind words! I’m really glad to hear that your new planters arrived in perfect shape and that you were happy with how quickly everything reached you. We’d love to help you out again whenever you're ready for your next project!

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

The copper trough planter and rubber…

The copper trough planter and rubber feet are excellent and i would recommend the products to anyone

15 septembre 2026
Avis spontané
Logo de Planters.co.uk

Réponse de Planters.co.uk

Hi Katie,

Thanks so much for the kind words! I’m delighted to hear that you’re happy with your new planter and the additional feet. It’s wonderful to know you’d recommend our gear to others, and we really appreciate your support.

Kind Regards,

Thomas

Customer Success Manager

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