After some initial problems with our original order, I can honestly say we are delighted with both the products and the customer service. It is rare these days to find a company that deals with issu... Voir plus
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We have made multiple orders and been totally satisfied with all planters, their feet and liners. The metal containers are smart, substantial and are offered in a range of appealing colours. It is... Voir plus
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I purchased 2 x 60cm sq zinc planters, and I’m delighted with them. Its so hard to find large planters that are simple and attractive, these are perfect. One was damaged by DHL, I contacted Planters,... Voir plus
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A wide choice of garden containers with different materials, shapes, colours and price range. Am delighted with my large, black, cube, galvanised zinc planters. Light weight so easily moved about (e... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to PLANTERS.CO.UK, your go-to destination for premium planters that blend style, functionality, and sustainability. We are passionate about helping you create beautiful, thriving green spaces—whether in your home, garden, or office. At PLANTERS.CO.UK, we believe that every plant deserves the perfect home. Our mission is to provide high-quality planters that cater to every style and space, making it easy for you to bring nature into your life. Our vast collection features contemporary, classic, and unique designs to suit any aesthetic. Your satisfaction is our priority. We’re here to help you find the perfect planters - We don’t just sell planters; we inspire you to transform your spaces into lush, vibrant oases.
Coordonnées de contact
25 Albury Close, RG30 1BD, Reading, Royaume-Uni
- 0118 315 1220
- support@planters.co.uk
- planters.co.uk
4,3
Excellent
317 avis
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A répondu à 93 % de ses avis négatifs
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Ease of ordering and very quick…
Ease of ordering and very quick delivery. I had been slightly concerned about the delivery after reading some of the reviews. However, my delivery went smoothly and my planter was not damaged in any way.
It is a beautiful planter and I also ordered the liner too, so quite expensive but it looks so well I think I shall be ordering again.
5 septembre 2026
Avis spontané
Réponse de Planters.co.uk
Hi Denise,
I'm so glad to hear that your order arrived safely and that you’re happy with how your new planter looks! It’s wonderful to know the delivery process went smoothly for you, and we’re thrilled you’re already planning to come back for more.
Thank you for your feedback regarding the pricing; we’ve taken your comments on board as we look for ways to continue improving the value we offer our customers. We really appreciate your support and look forward to helping you with your next garden project.
Kind Regards,
Thomas
Customer Success Manager
very happy with my planter!
1 septembre 2026
Avis spontané
Réponse de Planters.co.uk
Hi,
Thanks so much for letting us know how pleased you are with your new planter! We’re thrilled to hear it’s exactly what you were looking for. Enjoy getting your garden set up!
Kind Regards,
Thomas
Customer Success Manager
Excellent company
Excellent company - Excellent communication at all stages - brilliant, sturdy planters! I wish I had room for more in my garden
3 septembre 2026
Avis spontané
Réponse de Planters.co.uk
Hi Penny,
It’s so wonderful to hear that you’re enjoying your new planters! We’re thrilled that they arrived in perfect shape and that you’ve been happy with our updates throughout the process. We certainly appreciate you mentioning your limited garden space—we’ve taken that feedback on board as we look at how to better support our customers with smaller planting areas. Thanks for choosing us!
Kind Regards,
Thomas
Customer Success Manager
Ordered three green pine planters with…
Ordered three green pine planters with liners which I am delighted with. They arrived in good time and the driver unloaded them and put them away for me as it was raining. Would have given five stars but for the paint. The painting of them was rubbish. I have repainted them and they look lovely.
1 septembre 2026
Avis spontané
Réponse de Planters.co.uk
Hi Roxane,
I’m so pleased to hear you’re happy with your new planters and that our delivery driver could help keep them safe from the rain for you. It’s great to know they’ve come up so well after a fresh coat of paint! Thank you for sharing your thoughts on the finish; we really appreciate that insight and have noted it down to help us improve our quality checks moving forward. Enjoy your refreshed garden display!
Kind Regards,
Thomas
Customer Success Manager
We are repeat customers having been…
We are repeat customers having been delighted with our original purchase, 2 x zinc cubes. This purchase is for matching items. Very pleased with the product and company. Delivery worked really well as well.
12 septembre 2026
Avis spontané
Réponse de Planters.co.uk
Hi Gordon,
It’s so wonderful to hear that you’re happy with your latest items and that they’re a perfect match for your collection. We really appreciate your loyalty and are so glad that our delivery team could get everything to you smoothly. Thanks for choosing us again!
Kind Regards,
Thomas
Customer Success Manager
Great 1st Experience
Easy site to navigate and purchase through and the delivery was quick.
The planter looks great and was just what we were looking for
31 août 2026
Avis spontané
Réponse de Planters.co.uk
Hi Andy,
It’s great to hear that you found the website easy to use and that your order arrived quickly. We’re so glad you're happy with the look of your new planter and that it was exactly what you needed for your space! Thanks for choosing us.
Kind Regards,
Thomas
Customer Success Manager
Lovely plant pot
Lovely plant pot. Looks great, really good quality for the price, and it arrived quickly. Very happy with my purchase.
1 septembre 2026
Avis spontané
Réponse de Planters.co.uk
Hi Ursula,
Thank you so much for the kind words! I’m delighted to hear that you’re happy with the quality of your new plant pot and that it reached you so quickly. We really appreciate you sharing your experience, and we hope it looks wonderful in your home!
Kind Regards,
Thomas
Customer Success Manager
Item never received
Item never received. Company told me it would be delivered “tomorrow” on five separate occasions. Company only offered a refund on the basis that the parcel was returned to them which would be difficult considering I hadn’t received it! Had to resort to submitting a credit card claim.
8 septembre 2026
Avis spontané
Réponse de Planters.co.uk
Dear Nathan,
Thank you for sharing your feedback with us. I am truly sorry that your experience with your delivery and our refund process fell well short of the standards we expect to provide.
We always aim to resolve shipping issues swiftly and transparently, and it is clear we failed to do so in this instance. Your comments have been shared with our operations team to ensure we address our courier performance and communication moving forward.
I have emailed you personally to make amends and ensure your concerns are fully addressed.
Kind regards,
Mateusz Golda
Managing Director
I ordered 2 x 75 cm zinc troughs with…
I ordered 2 x 75 cm zinc troughs with inserts and rubber feet. The price was competitive and the delivery only took a few days. The troughs were well packaged. I would recommend this company.
1 septembre 2026
Avis spontané
Réponse de Planters.co.uk
Hi Jane,
It’s so great to hear that you’re happy with your new troughs! We’re thrilled that they arrived quickly and in perfect condition. Thank you for the recommendation; we really appreciate you sharing your experience with us.
Kind Regards,
Thomas
Customer Success Manager
The only place for me now
The website is really well organised enabling you to tale time to size and spec what you want and the ordering and delivery have been excellent. The planters (i now have four, are really high quality and look great.
1 septembre 2026
Avis spontané
Réponse de Planters.co.uk
Hi Simon,
It’s fantastic to hear that you’re enjoying your new planters! We're so glad you found our website helpful for getting the sizing just right and that everything arrived smoothly. Thanks for choosing us to help brighten up your space.
Kind Regards,
Thomas
Customer Success Manager
Great service
Great service . Next day delivery. One did arrive damaged and within 5 mins of me mailing them I received an email back advising me that they had already processed a new replacement for me and to dispose of the damaged one .
Megan was a star.
5*
4 septembre 2026
Avis spontané
Réponse de Planters.co.uk
Hi Jason,
Thank you so much for the kind words! I’m so glad we could get those items to you quickly and that Megan was able to sort out that issue for you right away. We always aim to make things right as smoothly as possible, and it’s great to hear we hit the mark. Thanks for bearing with us regarding the damaged item; we’ve passed your feedback along to our team to help us improve our packaging processes moving forward. Enjoy your order!
Kind Regards,
Thomas
Customer Success Manager
the bamboo troughs look good once they…
the bamboo troughs look good once they are assembled,but a lot of the bamboo was split or splitting
so I've had to secure the split's with wire. Also they are not a good fit.Pre fit hole's too big. Not too happy, hence only 3 stars . Also they are supposed to be black, unfortunately they are not.
28 août 2026
Avis spontané
Réponse de Planters.co.uk
Dear William,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any disappointment caused.
We appreciate you bringing this to our attention and are pleased that we have been able to agree on a partial refund as a gesture of goodwill.
Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.
Outdoor palm planter
I've ordered grey zinc outdoor planter, 70cm high, for my palm tree. It arrived swiftly, well packaged and I was kept in the loop re ETA. Also the comms with the seller was great and easy. Thank you Megan.
The planter itself looks amazingly stylish and well made, can't wait to house my plant in it!
Will be back for more.
Hana
2 septembre 2026
Avis spontané
Réponse de Planters.co.uk
Hi Hana,
It’s so wonderful to hear that your new planter arrived safely and that you’re happy with the quality. We’re thrilled that our delivery updates and communication made the process smooth for you. Your palm tree is going to look fantastic in it! Thank you so much for the kind words, and we look forward to helping you with your next garden project soon.
Kind Regards,
Thomas
Customer Success Manager
Beautifully made products
Beautifully made products, very heavy and robust. I bought two planters to place next to my garden pond which is a converted hot tub and they are absolutely perfect for the job.
The company are an absolute delight to order from, polite, professional and the deliveries were very fast. I have to say I would recommend them to anyone.
Congratulations and well done.
2 septembre 2026
Avis spontané
Réponse de Planters.co.uk
Hi Nick,
Thank you so much for the kind words! It’s wonderful to hear how well those planters worked out for your garden pond project—they sound like the perfect addition. We really appreciate you choosing us and are thrilled that you had such a great experience with our team and the delivery process. Thanks for the recommendation!
Kind Regards,
Thomas
Customer Success Manager
Purchased a 90x90 zinc planter and it…
Purchased a 90x90 zinc planter and it arrived quickly and was packed well.
All good when opened and it looks great and I’ve planted a young Acer in it and it looks perfect.
Just ordered another.
Great value
25 août 2026
Avis spontané
Réponse de Planters.co.uk
Hi Neil,
It’s fantastic to hear that your new planter arrived safely and looks so good in your garden—an Acer is a wonderful choice for it! We’re thrilled that you’re happy with the quality and value, and we truly appreciate you coming back for a second one.
Kind Regards,
Thomas
Customer Success Manager
Good planter, bad delivery
Very happy with the planter but have dropped a star due to poor delivery. On 24/8 DHL emailed to say delivery would be that day and I would be given a time slot. This didn't happen and the next day DHL emailed with a time slot for the evening. The planter was left outside the front door with no ring of the doorbell and I received an email from DHL to say that the package was accepted by queen!! I am hoping to order more planters but am now concerned about delivery.
25 août 2026
Avis spontané
Réponse de Planters.co.uk
Hi,
Thank you so much for your kind words about the planter; I’m delighted to hear you’re happy with it! I am, however, very sorry to hear about the frustrations you experienced with the delivery process. We really value your feedback, and I’ve shared these details with our logistics team to help us improve how we handle these situations moving forward. We would love to help you with your next order, so please feel free to reach out to us directly if you need any assistance in the future.
Kind Regards,
Thomas
Customer Success Manager
Ordered tall planter
Ordered tall planter
Arrived quickly on schedule and looks exactly like photos
21 août 2026
Avis spontané
Réponse de Planters.co.uk
Hi Gary,
Thanks so much for the kind words! I’m really glad to hear that your new planter arrived on time and that it looks just as great in person as it did on our site. We hope it looks fantastic in your space!
Kind Regards,
Thomas
Customer Success Manager
A great rusted galvanised planter
A great rusted galvanised planter. Very sturdy and better than I was expecting. My friends and neighbours have commented how nice it looks. Very speedy delivery, ordered on a Monday morning and arrived Tuesday afternoon.
28 août 2026
Avis spontané
Réponse de Planters.co.uk
Hi Julie,
It’s so lovely to hear that your new planter has been such a hit with your friends and neighbours! We’re thrilled that the quality lived up to your expectations and that our team managed to get it to you so quickly. Thank you for sharing your experience with us!
Kind Regards,
Thomas
Customer Success Manager
Good website displaying a wide range of…
Good website displaying a wide range of planters, liners etc . I ordered 3 zinc galvanised cube metal planters and I am absolutely delighted with them.They are well made and look very stylish in my garden.
Clear ordering process and prompt delivery.
Excellent service , Thank you
21 août 2026
Avis spontané
Réponse de Planters.co.uk
Hi Jeanette,
It’s so lovely to hear how happy you are with your new planters! We’re thrilled they’ve added such a stylish touch to your garden and that you found our website easy to use. Thanks for choosing us, and we look forward to helping you with any future projects.
Kind Regards,
Thomas
Customer Success Manager
Great Planters!!
Despite DHL making three individual deliveries,everything arrived safely with no damage.Ordering process was excellent and the ladies on the sales desk extremely helpful.
The product is superb.
25 août 2026
Avis spontané
Réponse de Planters.co.uk
Hi Mr Vaughan,
Thank you so much for the kind words! I’m really pleased to hear that you’re happy with the quality of your order and that our team could assist you effectively. I am sorry for the trouble with the fragmented delivery process; thank you for your patience there, and we've certainly taken that feedback on board to help us improve how we coordinate with our couriers. We’re so glad everything arrived safely, and we hope you enjoy your new purchase!
Kind Regards,
Thomas
Customer Success Manager
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