After some initial problems with our original order, I can honestly say we are delighted with both the products and the customer service. It is rare these days to find a company that deals with issu... Voir plus
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Lisez les avis des autres
We have made multiple orders and been totally satisfied with all planters, their feet and liners. The metal containers are smart, substantial and are offered in a range of appealing colours. It is... Voir plus
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I purchased 2 x 60cm sq zinc planters, and I’m delighted with them. Its so hard to find large planters that are simple and attractive, these are perfect. One was damaged by DHL, I contacted Planters,... Voir plus
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A wide choice of garden containers with different materials, shapes, colours and price range. Am delighted with my large, black, cube, galvanised zinc planters. Light weight so easily moved about (e... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to PLANTERS.CO.UK, your go-to destination for premium planters that blend style, functionality, and sustainability. We are passionate about helping you create beautiful, thriving green spaces—whether in your home, garden, or office. At PLANTERS.CO.UK, we believe that every plant deserves the perfect home. Our mission is to provide high-quality planters that cater to every style and space, making it easy for you to bring nature into your life. Our vast collection features contemporary, classic, and unique designs to suit any aesthetic. Your satisfaction is our priority. We’re here to help you find the perfect planters - We don’t just sell planters; we inspire you to transform your spaces into lush, vibrant oases.
Coordonnées de contact
25 Albury Close, RG30 1BD, Reading, Royaume-Uni
- 0118 315 1220
- support@planters.co.uk
- planters.co.uk
4,3
Excellent
317 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Réponse de Planters.co.uk
Hi Cliff,
Thanks so much for the kind words! It’s fantastic to hear that you’re happy with your new purchase. We really appreciate you taking the time to share your experience with us.
Kind Regards,
Thomas
Customer Success Manager
Lovely products at reasonable prices
The particular planter I wanted was very reasonably priced. Delivery was quick and efficient and rhe planter is good quality.
31 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Lesley,
Thanks so much for the kind words! We’re thrilled to hear that you’re happy with the quality of your new planter and that everything arrived quickly and at a great price. It’s wonderful to know we hit the mark for you!
Kind Regards,
Thomas
Customer Success Manager
Quick delivery. Well packaged. Good value
Ordered online after some quick checking of the proposed items via the online Chat. Order placed and items delivered two days later! Well packaged and all corners protected by Polystyrene blocks. Very please with the order and the process. Will use again.
6 août 2026
Avis spontané
Réponse de Planters.co.uk
Hi David,
It’s great to hear that you had such a smooth experience with us! I'm really pleased that our team could help you out via chat and that your items arrived so quickly and in perfect condition. We appreciate your kind words and look forward to helping you with your future projects.
Kind Regards,
Thomas
Customer Success Manager
Great Growing Business.
All the plants we bought were all in great condition and the time ordered to the delivery was very quick.
Good Service. And great quality.
6 août 2026
Avis spontané
Réponse de Planters.co.uk
Hi David,
It’s fantastic to hear that your plants arrived in such great shape and that you were pleased with the speed of our delivery. We strive to make sure everything reaches our customers in perfect condition, so we're thrilled you're happy with the quality. Thanks so much for your kind words about our service!
Kind Regards,
Thomas
Customer Success Manager
Highly delighted with the planters
I ordered 2 zinc cube containers and would highly recommend them. They arrived on time and were well packed. I was concerned that they may have a higher risk of damage due to their large size, 60*60*60 but my fears were unfounded. The units are very robust and look great now that I have transplanted 2 topiary plants in them.
29 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Gordon,
It’s fantastic to hear that you’re happy with your new planters. I'm so glad they arrived in perfect condition and that they’re already looking great with your topiary plants—that sounds like a wonderful addition to your space. Thanks for choosing us, and we hope you continue to enjoy them for a long time to come!
Kind Regards,
Thomas
Customer Success Manager
Fantastic value
Definitely 5 Stars for the fantastic value for money and the way missing items were dealt with by Planters Customer services. However like mentioned before by other Customers I would seriously think about changing Couriers as they damaged the packaging in transit meaning parts were lost.
27 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Shaun,
Thank you so much for the five-star rating! We’re thrilled to hear you're happy with the value of your order and that our team was able to get things sorted for you quickly.
We really appreciate you bringing the issue with the courier to our attention; we have definitely taken that feedback on board as we look at ways to improve our shipping experience moving forward. We hope you enjoy your purchase!
Kind Regards,
Thomas
Customer Success Manager
Excellent Planters, very happy with the product and service.
The whole process was straightforward and easy. The planters were exactly what I was looking for as a replacement for old ones. The price was very competitive and ordering easy. The website didn't explain all the details I needed, but the AI chat was surprisingly helpful. Delivery was free and they arrived in about 2 or 3 days. They are well packed in boxes. 1 (of 4) had a tiny chip in the paintwork, but that won't show when planted up. I hope the finish lasts, it seems very good. I am pleasantly surprised by the whole experience.
22 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Alan,
It’s great to hear that you found the perfect replacements for your garden and that the delivery process went smoothly. We’re really pleased you found our chat helpful, and we appreciate you letting us know about the minor mark on one of the items; we've noted this to ensure we keep improving how our pieces reach you. We hope your new planters look fantastic once everything is settled in!
Kind Regards,
Thomas
Customer Success Manager
Truly excellent
Having bought from another company and been very disappointed with the service and planters, I can not praise Planters.co.uk enough. The ordering process and delivery was superb. The planters are wonderful and arrived well packed and in pristine condition. I am extremely pleased and do not hesitate to highly recommend Planters.co.uk
Thank you for your wonderful service.
31 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Rusty,
It’s so wonderful to hear that your new planters arrived in such great shape and that you had a smooth experience with us. We really pride ourselves on making sure everything reaches our customers in perfect condition, so we're thrilled to know you're happy with your order. Thank you so much for the kind recommendation!
Kind Regards,
Thomas
Customer Success Manager
Quick service, safe delivery, strong product
Quick service and safe delivery. Planters are ideal to fit into existing wooden tubs. Handles are strong even when full of earth. Hope they last.
23 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Judith,
It’s so wonderful to hear that your new planters arrived safely and are working out perfectly for your setup. I’m glad you’re finding the handles sturdy and reliable for your gardening needs! Thank you for sharing your thoughts on their longevity; we always appreciate hearing how our items hold up over time as we look for ways to improve our quality.
Kind Regards,
Thomas
Customer Success Manager
Hi I ordered a planter which got…
Hi I ordered a planter which got damaged during delivery and after one phone call the team were brilliant and got a replacement sent out immediately :)
Love my pink planter
Sarah
31 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Sarah,
I'm so glad to hear you're enjoying your new planter! It’s great that our team was able to get that replacement sorted out for you quickly. Thank you for your feedback regarding the delivery issue; we've taken that on board to help us improve our packaging and service moving forward. Thanks for choosing us!
Kind Regards,
Thomas
Customer Success Manager
Good service and delivery for my four…
Good service and delivery for my four galvanised planters!! Good quality and will be re-ordering
30 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Christine,
Thanks so much for the kind words! We’re thrilled to hear that your new planters arrived quickly and that you’re happy with the quality. We look forward to helping you with your next garden project soon!
Kind Regards,
Thomas
Customer Success Manager
Avoid - poor product and poor customer service
The planter I bought didn't come with any instructions so I had to guess how it went together
The pieces didn't fit together well at all, and it took a couple of hours to get together. I had to chisel out sections of wood to get parts to fit. The baseboard had been provided misaligned and with nails sticking out
When i reported this back to them, they offered me 10% off a future purchase, which is pretty poor. They also couldn't provide any instructions right away
I would have returned it in a heartbeat if I could have, but I would have had to spend a small fortune on a courier
Much better products out there for the money, and superior customer service
My order number was PL11857
25 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hello,
Thank you for taking the time to leave your review, and please accept our sincere apologies that your experience with our product and customer service fell short of expectations.
We work hard to provide a strong service to all our customers, and individual cases where something goes wrong are taken seriously and used to learn and improve.
Unfortunately, we have been unable to identify your order or account from the information available in your review. Please get in touch with our team with your order details so we can investigate this thoroughly, and I will personally ensure this is resolved for you.
Kind regards,
Mateusz Golda
Managing Director
Quality Planters
We placed an order and the planters arrived the following day. Great quality and service.
They look fab!
22 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Paula,
It’s so wonderful to hear that your new planters arrived quickly and that you’re happy with the quality! We love hearing that they look fab in your space, and we're thrilled we could get them to you so promptly. Thanks for choosing us!
Kind Regards,
Thomas
Customer Success Manager
Excellent customer service and lovely planters
We ordered several black aluminium planters from this company. Although the packaging was very good, a few arrived with some dents and scratches, which was not helped by the courier’s handling of the delivery.
Yvonne in Customer Services could not have been more helpful. She arranged for the damaged planters to be replaced or exchanged promptly and kept everything straightforward throughout.
We are very pleased with the planters and would happily recommend this company.
29 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Joanna,
It’s so lovely to hear that you’re pleased with your new planters! I’m glad we could get everything sorted out for you quickly.
Thank you for letting us know about the condition of the delivery; we’ve taken that feedback on board to help us improve how we get our products to our customers. We really appreciate your recommendation and hope you enjoy your new garden additions!
Kind Regards,
Thomas
Customer Success Manager
Great quality and service.
The wide range of planters available made it difficult to decide just what to buy. However I eventually settled on one of the zinc galvanized planters. The rose gold is beautiful and it will fit nicely by the front door. I also appreciated the sale discounted price which was a great help as these planters are quite expensive. The quality was very impressive and the weight is considerable which hopefully will put anyone off from walking off with the planter. It looks fabulous! Delivery was very quick and arrived without any dents as it was extremely well packaged. Can’t recommend this supplier enough for quality, service, price and speedy delivery.
28 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi,
Thanks so much for the kind words! I’m thrilled to hear you’re happy with your new planter and that it arrived safely. It sounds like a fantastic choice for your front door, and we’re glad the sale price made it an even better value for you. I hear you on the range of options being a bit overwhelming, so thank you for the feedback—we've taken it on board to help improve our service and make selecting the right piece a little easier for everyone. We really appreciate your recommendation!
Kind Regards,
Thomas
Customer Success Manager
Cherry Laurel plants - fabulous & arrived quickly
We ordered 12 x Cherry Laurel plants. They arrived 2 days after ordering and the plants were in fabulous condition. Very happy with the plants and service - they look great!
21 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Deborah,
It’s so wonderful to hear that your new plants arrived quickly and are already looking great in their new home. We’re thrilled that you’re happy with the condition they arrived in and really appreciate you choosing us for your garden project. Thanks for sharing your kind words!
Kind Regards,
Thomas
Customer Success Manager
We love our new planters
We love our new planters!
They arrived quickly, fully assembled and really beautiful.
Ordering has also been easy!
So far so super good!
24 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Elisabetta,
It’s so wonderful to hear that you’re enjoying your new planters! We're thrilled that the delivery was smooth and that you found the ordering process straightforward. Thank you for sharing your experience with us!
Kind Regards,
Thomas
Customer Success Manager
Bought 2 grey zinc planters
Bought 2 grey zinc planters. Very modern, architectural design. Look great in front of timber cladded sauna. Thank you. Architect.
20 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Edyta,
It sounds like your new planters were the perfect choice for your sauna area; we love the idea of that modern design against the timber cladding. Thank you so much for sharing your thoughts with us—it’s always a pleasure to hear how our pieces fit into a well-designed space.
Kind Regards,
Thomas
Customer Success Manager
Réponse de Planters.co.uk
Hi,
Thanks so much for the kind words! We’re really happy to hear you're pleased with your new item. We've designed these to be durable, but we appreciate you sharing your thoughts on longevity—it’s something we’re always keeping in mind as we continue to improve. Enjoy!
Kind Regards,
Thomas
Customer Success Manager
I ordered my planter liners and feet…
I ordered my planter liners and feet for my planter troughs and they arrived 3 days later. Great product and service.
22 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Alan,
Thanks so much for the kind words! I’m really glad to hear that everything arrived quickly and that you’re happy with the items for your troughs. We love knowing that our gear is getting put to good use, and we hope you enjoy your setup.
Kind Regards,
Thomas
Customer Success Manager
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