After some initial problems with our original order, I can honestly say we are delighted with both the products and the customer service. It is rare these days to find a company that deals with issu... Voir plus
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Lisez les avis des autres
We have made multiple orders and been totally satisfied with all planters, their feet and liners. The metal containers are smart, substantial and are offered in a range of appealing colours. It is... Voir plus
L'entreprise a répondu
I purchased 2 x 60cm sq zinc planters, and I’m delighted with them. Its so hard to find large planters that are simple and attractive, these are perfect. One was damaged by DHL, I contacted Planters,... Voir plus
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A wide choice of garden containers with different materials, shapes, colours and price range. Am delighted with my large, black, cube, galvanised zinc planters. Light weight so easily moved about (e... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to PLANTERS.CO.UK, your go-to destination for premium planters that blend style, functionality, and sustainability. We are passionate about helping you create beautiful, thriving green spaces—whether in your home, garden, or office. At PLANTERS.CO.UK, we believe that every plant deserves the perfect home. Our mission is to provide high-quality planters that cater to every style and space, making it easy for you to bring nature into your life. Our vast collection features contemporary, classic, and unique designs to suit any aesthetic. Your satisfaction is our priority. We’re here to help you find the perfect planters - We don’t just sell planters; we inspire you to transform your spaces into lush, vibrant oases.
Coordonnées de contact
25 Albury Close, RG30 1BD, Reading, Royaume-Uni
- 0118 315 1220
- support@planters.co.uk
- planters.co.uk
4,3
Excellent
317 avis
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A répondu à 93 % de ses avis négatifs
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The planters were really good quality…
The planters were really good quality and could be bought in a variety of sizes and finishes.
I noticed that a previous customer had had problems with the courier, as did we. I had notification of the day of delivery, so was intending to stay in, then, on the day, was told that they hadn’t received my parcel.
17 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Valerie,
Thank you so much for the kind words about the quality and variety of the planters you received; it’s great to hear they’re exactly what you were looking for.
I’m very sorry to hear about the trouble you had with the delivery process. Thank you for your feedback regarding the courier; we’ve taken it on board to help improve our service and ensure a smoother experience for everyone moving forward. We really appreciate your patience, and we hope you enjoy your new items!
Kind Regards,
Thomas
Customer Success Manager
Galvanised planters
I am very pleased with my planters they are exactly as I expected. The corner of one has a slight dint which I think may have happened in transit. I have put the damaged end towards the back of the wall so it can’t really be seen. I am very happy to recommend the product.
22 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Patricia,
Thank you so much for sharing your feedback. I’m delighted to hear that your new planters are just what you were looking for and that they’re settling in well in your garden.
I’m very sorry to hear that one arrived with a small dint from its journey to you. Thank you for letting us know; we've taken this feedback on board to help us improve our packaging and ensure everything arrives in perfect condition. It’s lovely to hear that you’re still happy with them, and we truly appreciate your recommendation.
Kind Regards,
Thomas
Customer Success Manager
Great value planters
Very fast delivery ; excellent planters and really good value for money compared to other websites. Will buy again .
15 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Bill,
It’s fantastic to hear that you’re happy with your new planters and that they arrived so quickly. We’re thrilled that you found them to be such great value, and we truly appreciate you choosing us for your purchase. We look forward to seeing you again soon!
Kind Regards,
Thomas
Customer Success Manager
Tall black galvanised steel planters
Excellent product. I bought two. Looks like it does in the pictures. Delivered well packed and protected. The driver offered to take them right into my garden for me.
The inserts are great as I’m just planting grasses in them so I don’t really need the depth of compost. If the inserts aren’t used for this, they are of the same high quality as the trough and could be used independently as extra long planters. Ordering was easy and they arrived within a few days. I would highly recommend this company and product.
2 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Pamela,
It’s so lovely to hear how much you’re enjoying your new planters! We’re thrilled that they arrived quickly and in perfect condition, and I’m glad our delivery team could make things a little easier for you by getting them right into your garden. It’s a great idea to use the inserts for your grasses, and we’re happy to know they’re proving to be as versatile and high-quality as you’d hoped. Thank you so much for the recommendation; we truly appreciate your support!
Kind Regards,
Thomas
Customer Success Manager
Planter received really promptly
Planter received really promptly, well packed too. Lovely product and the liner is good quality too. Looking forward to getting it planted up!
14 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Sarah,
It’s so wonderful to hear that your new planter arrived safely and quickly! We’re thrilled that you’re happy with the quality of both the piece itself and the liner. We can't wait to see it all planted up—it sounds like it's going to look fantastic in your space. Thank you so much for sharing your experience with us!
Kind Regards,
Thomas
Customer Success Manager
Absolutely stunning metal planters
I ordered two 100cm x 40cm x 40cm copper planters and two 75cm x 35cm x 35cm planters, and I couldn't be happier with them. They arrived well packaged and are of excellent quality, so much so that I've already placed an order for two more today!
There was a small hiccup with the delivery when DHL only delivered part of the order. However, I contacted Planters.co.uk and received an immediate response with a helpful update. The missing planter arrived the very next day.
Fantastic products, great customer service, and a company I would happily recommend.
10 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Ben,
It is wonderful to hear that you are so happy with your new planters! We are thrilled that the quality met your expectations and that you have already come back for more.
I am sorry to hear about the slight mix-up with the delivery, though I am glad our team was able to get that sorted out for you quickly. Thank you for your feedback regarding the shipping process; we have taken it on board to help us improve our service for the future.
We truly appreciate your recommendation and look forward to getting your next order out to you soon!
Kind Regards,
Thomas
Customer Success Manager
2 zinc 75cm Troughs
2 zinc 75cm Troughs. Arrived in immaculate condition and well packed.
A real premium looking product in Black and Silver. These Troughs are excellent quality.
I got the liners with them too.
15 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Greig,
It’s great to hear that your new troughs arrived in such perfect condition! We’re thrilled that you’re happy with the quality and the finish; they sound like a fantastic addition to your space. We're glad you opted for the liners as well, and we hope you enjoy them for a long time to come.
Kind Regards,
Thomas
Customer Success Manager
Planters.co.uk
Good quality planters at a good price, well packaged and delivered promptly.
14 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Patrick,
It’s great to hear that you’re happy with the quality and value of your new planters. I’m also glad our team got them to you quickly and in perfect condition. We really appreciate your support and hope they look fantastic in your space!
Kind Regards,
Thomas
Customer Success Manager
Very pleased with our planters
Very pleased with our planters. They were delivered within a few days of ordering. Well packaged. Highly recommend thank you for a great service
16 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Mervyn,
It’s great to hear that you’re happy with your new planters! We're thrilled that they arrived quickly and in perfect condition, and we really appreciate you taking the time to share your recommendation. Thanks so much for choosing us!
Kind Regards,
Thomas
Customer Success Manager
They have a great selection and good…
They have a great selection and good quality products. Fast and efficient service, quickly dispatched
3 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Roy,
Thanks so much for the kind words! It’s great to hear that you were happy with the quality of your order and that everything reached you so quickly. We really pride ourselves on getting things out the door as fast as possible, so we’re thrilled that hit the mark for you. We look forward to seeing you again soon!
Kind Regards,
Thomas
Customer Success Manager
Excellent customer service.
Had a problem with the product I ordered, but after informing them of the issue I was given a full refund and offered a £50 voucher towards another product.
Whilst the orginal product was not upto expectations, their customer service was 10 out of 10.
14 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Dear Nicholas,
Thank you for your review. I am sincerely sorry that your experience fell short of the standards we hold ourselves to.
We take individual feedback like this seriously and I have asked our quality control team to investigate the weatherproofing standards of this product line as a result of your report.
I have emailed you personally to make amends.
Kind regards,
Mateusz Golda
Managing Director
Arrived quickly and as described
Arrived quickly and as described. I purchased a liner to go with them. Easy to put together. Very nice to look at and matches my other Corten planter.
8 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Katie,
It’s so lovely to hear that your new items arrived quickly and that they look great alongside your existing planters. We’re thrilled that you found the assembly process straightforward and that everything turned out just as you’d hoped. Thank you so much for sharing your experience with us!
Kind Regards,
Thomas
Customer Success Manager
Excellent experience with this company
Excellent experience with this company. Communications from purchase to delivery straight forward. Containers arrived in good time with no damage and I’m pleased with the overall look.
8 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Cathy,
It’s wonderful to hear that you had such a smooth experience from start to finish! I'm so glad your new containers arrived safely and that you're happy with how they look in your space. We really appreciate your kind words and are thrilled we could get them to you so quickly.
Kind Regards,
Thomas
Customer Success Manager
Very high quality product that was…
Very high quality product that was exactly as ordered, delivered promptly well packaged. Rare these days! so thank you.
1 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Simon,
It’s great to hear that you’re happy with the quality of your order and that everything arrived safely and on time. We really appreciate you taking the time to share your experience with us!
Kind Regards,
Thomas
Customer Success Manager
Super fast delivery
Super fast delivery, well package and top quality planters …. Great company to deal with.
2 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Luke,
Thanks so much for the kind words! We’re thrilled to hear that your order arrived quickly and that you’re happy with the quality of your new planters. It was a pleasure serving you, and we hope they look great in your space!
Kind Regards,
Thomas
Customer Success Manager
I would strongly advise against…
I would strongly advise against ordering from this company.
I ordered a planter costing over £100, along with additional liners which I paid extra for. The delivery experience was poor from the start. I was told my order would arrive on Tuesday, so I waited in all day, but it never turned up. It was eventually delivered on Wednesday.
When it did arrive, the box was badly battered and looked as though it had already been opened and poorly taped back together. The planter itself was damaged, the feet were a completely different colour to both the planter and the product shown on the website, and the liners I had paid for were missing altogether.
I contacted customer services immediately and sent photos as requested. Rather than offering to resolve the issue properly, I was offered just a 25% refund to keep a damaged, incomplete product and told to paint it myself! I declined and requested a full refund.
I was then told the item would be collected on Friday via DX. Once again, I waited in all day. When I called to find out where the courier was, I was incorrectly told the item had already been collected and that there was a photo as proof. It then transpired that the photo wasn't even of my item and had apparently been uploaded against the wrong collection.
I've now wasted three days waiting at home for deliveries and collections, I'm still out of pocket by over £100, and not received an apology for the inconvenience.
The quality of the product, the customer service and the courier experience have all been extremely disappointing. I have completely lost confidence in this company and will now be making a Section 75 claim through my credit card provider to recover my money.
I would not recommend this company based on my experience.
10 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Dear Natalie,
Thank you for your review and please accept my sincere apologies that your experience fell short of the standards we aim for.
We work hard to provide a strong service to all our customers, and individual cases where something goes wrong are taken seriously and used to learn and improve. We are currently unable to comment in detail on the specifics of your experience as we have been unable to identify your order from the information available in your review.
Please get in touch with our team and provide your order reference so that we can look into this for you. I would like to personally ensure we reach a resolution and investigate what happened with your delivery and collection.
Kind regards,
Mateusz Golda
Managing Director
Company good, delivery DHL not
This would hv been 5 stars for ordering and quality of planter. However, consider changing your courier, DHL, as the package was left at our side door, in full view of public pavement!!! I was at home! Emailed DHL about where package was left. Reply was apologising about not receiving goods!!!!.....Ai generated????
2 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Marlene,
Thank you so much for sharing your thoughts with us. I’m really pleased to hear that you are happy with the quality of your new planter and found the ordering process straightforward.
I am, however, very sorry to hear about the frustrating experience you had with the delivery service. Thank you for bringing this to our attention; we have taken your feedback on board regarding our courier options to help us improve how we handle these situations in the future. We truly appreciate your patience and your business.
Kind Regards,
Thomas
Customer Success Manager
Happy enough to re-order
Swift delivery, good quality planters. Best review we can give is we have ordered more of the same to complete the balcony :-)
6 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Miles,
It’s great to hear that you’re happy with the quality of your new planters and that they arrived so quickly. We’re thrilled to hear you’ve come back for more to finish off your balcony project—we can’t wait to see how it looks once everything is in place!
Kind Regards,
Thomas
Customer Success Manager
Dispatch was same day
Ordered a couple of planters, they were dispatched within an hour of placing the order and arrived well packaged and on time. The planters look lovely in the garden and are already in use, would use this company again based on this.
2 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Tina,
It’s great to hear that your new planters arrived so quickly and made it to you in perfect condition. We’re thrilled that they’re already settling in well in your garden, and we truly appreciate you choosing us for your outdoor space. We look forward to helping you with any future garden projects!
Kind Regards,
Thomas
Customer Success Manager
Arrived on time well packaged beautiful…
Arrived on time well packaged beautiful steel planter A quality piece looks stunning with a water plant in it . Impressed with this company
1 juillet 2026
Avis spontané
Réponse de Planters.co.uk
Hi Tracey,
It’s so wonderful to hear that your new planter arrived safely and looks stunning in your garden—it sounds like the perfect home for a water plant! We really appreciate you sharing your experience with us, and we're thrilled that you’re happy with the quality of your order. Thank you for your kind words; it was a pleasure serving you.
Kind Regards,
Thomas
Customer Success Manager
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