Plantstore 

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Paid £10 for advertised next day delivery for australian cordy plant for mother's day.... placed order then it's saying estimated delivery date of 24th of March. Contacted Wowcher, said to email plant... Voir plus

Noté 1 sur 5 étoiles

I bought a plant through Wowcher and when it arrived it was not as advertised. After looking on Plantstores website tge same plant was £20 cheaper. Customer Service did nothing but advise I could re... Voir plus

Noté 1 sur 5 étoiles

Mixed feelings, ordered 2 plants, one the salix came well but the other came awful, just a little stick instead of a 4ft magnolia tree. Wish I’d have read the reviews on here before purchasing via Wow... Voir plus

Noté 1 sur 5 étoiles

Like other customers l order with wowcher, plant's arrived damaged, outer box damaged inside plastic pot's smashed, plant's out of bags used for transit, tried to contact plant store without success,... Voir plus

À propos de l'entreprise

  1. Maison & jardin

Informations provenant de diverses sources externes

Our focus is on providing the very best quality plants available. We have had a nursery growing plants and supplying locally for over a decade and thought we should bring our range to a national audience.


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Tous les avis

(620)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Don’t bother unless you want a dead tree arriving!

Gutted to have opened the box to find two pretty much dead plant, when these were packed it must have been clear they were dead. I’ve emailed over a week ago to hear nothing back about this. Shocked Wowcher are working with them given how bad their service and products are!! If you are considering it… don’t! Save your money. I have two practically dead trees and wowcher not responding either!

4 août 2021
Avis spontané
Noté 1 sur 5 étoiles

Avoid

Should of read the reviews before buying.Bought 2 plants via wowcher they were 2 magnolia trees what arrived was 2 twigs which after planting 2 months ago are dead and in the bin.

1 août 2021
Avis spontané
Noté 1 sur 5 étoiles

Never purchase a dead twig from this…

Never purchase a dead twig from this lot, as that is exactly what I received from them, despite numerous emails concerning the appalling condition the items arrived in, this company has an A++++++++ rating from me for fobbing you off, go to a reputable garden nursery centre, where at the very least you can see what you’re getting for your money, and to add insult to injury from my perspective you will pay little more for a plant that is ALIVE and have something that will continue to grow and enjoy, and not have to throw on the compost heap immediately after opening the packaging it came in !

29 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Bought a Tri colour Hibiscus Tree

Bought a Tri colour Hibiscus Tree, with a Wowcher voucher in early June, plant still looks like a dead twig.
Plant store will not refund or send another plant even after Wowcher has contacted them.
Do not buy plants from them as it is pot luck if they arrive alive.

28 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Dead on arrival, just like their customer service

Only giving 1* because i can't give zero.

This is hands down the single worst business I have ever dealt with in my life.

Sent me 2 x Salix trees and here are the issues:
-both were dead on arrival
- neither are legitimate salix trees, they are trees of another plant where the salix have been seeded and bound to the top of them

So not only have I got two dead plants, but ive also not got any real Salix either.

I've been chasing this since they were delivered nearly two months ago, even told them I'm going to trading standards for missold items and yet zero response.

Their email address "wecare" is honestly the most insulting part in all of this.

Do not give plantstore your time or money, it is an absolute shambles.

26 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

I recently gave a review of a company…

I recently gave a review of a company called Plant Store as I certainly wasn’t happy with their way of dealing with a complaint from a paying customer After about 5/6 weeks I have now received my replacement plant which is in good condition and my contact with this company is now completed

23 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

PLEASE STAY WELL CLEAR!!

PLEASE STAY WELL CLEAR!!!

I ordered a £70 palm tree through woucher and It never arrived!! Three months later it still isn't here and woucher had the cheek to try give me a credit note to use on their site!
Apparently the money is now being refunded into bank from woucher but I have had no correspondence whatsoever from plant store and myself and woucher have contacted them on several occasions with not one word back!
I think this is a scam.

17 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

I ordered 4x rose trees from this site…

I ordered 4x rose trees from this site absolutely awful
2 x yellow when they came were orange and 2 x pink which weren't even trees they were sticks and they were broken
I've sent photos email but no luck
Please please please do not order anything from this site
You're just wasting your money

16 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

The company has cheated me by sending a…

The company has cheated me by sending a dead plant and not responding to any queries thereafter. Looks like a bogus/fraud company. Please stay away. Not sure how the government allows such fraudulent company to be trading.

They dont deserve any stars. Dont know how submit review without giving any stars.

13 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Wish I could give no stars

If I could give no stars then that would be perfect.
Bought two plants via Wowcher.
Plants arrived half dead, poorly done amateurish grafts onto rootstock.

Customer service is a joke .
Avoid them

13 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Shocking!!! Avoid!

Shocking! Paid £30 on Wowcher and didn't mention the extra £8.99 for post and packaging....wish I had read the reviews as they arrived and do not look anything like pictured. They are tiny and look pretty dead already 😒😒 Avoid better off going to a garden centre or even Asda!

7 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Wish I read the reviews first what a…

Wish I read the reviews first what a total waste of time this company is bought two flamingo salix trees one was clearly on its last legs to be told keep watering it and it will perk up DO JOT BUY FROM THIS COMPANY ON WOWCHER

7 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Pair of topiary buxus plant - damaged and substandard product

Received a pair of topiary buxus plants yesterday from Plantstore which I purchased through Wowcher. Received a damaged box containing 2 plants with half the leaves in the bottom of the box and damaged plant pots. After reading the reviews it seems pointless to try and request a refund - you live and learn. I have requested that my Wowcher account be closed after numerous previous disastrous purchases.

7 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Why is wowcher still selling vouchers for this company

I unfortunately I didn't read the reviews .I received my plant today with many leaves dead so don't think it'll last too long.
Very disappointed with the height it's much smaller than advertised too. By the reviews I've just read there doesn't seem to be any point in complaining as you get nowhere. Thanks wowcher why are you still selling vouchers for this company PLANTSTORE
Caroline Marshall

6 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Avoid vouchers for Plantstore - your plants will be poor

Wish I had known that Plantstore would fulfill the Livingsocial voucher for two magnolias. Neither flourished despite proper preparation of the ground, the appropriate compost and a careful watering schedule. One developed a wilt of some sort within a few weeks and the other followed after initially seeming OK. Very poor value. Avoid Plantstore at all costs and avoid what seem to be bargain vouchers for plants. You're right when you think they are too good to be true. Terrible waste of money.

2 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

I ordered an Australis verde (purple)…

I ordered an Australis verde (purple) on 7th June via Wowcher. It was received today and was well packed, in good condition and within range of advertised height.
Communication was good and I was able to track its progress - courier Hermes. It has made a great addition to our patio and follows previous separate orders for a similar plant and a larger green australis verde from the same company. I am very happy with items received. Who needs to go abroad now when you can bring the vista here

15 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Unfortunately I didn't read the reviews…

Unfortunately I didn't read the reviews on this company as I wouldn't have used them.

I ordered four palms via wowcher which were described as 5-6ft.

When they arrived they were basically just reaching 4ft 6.

I sent them back via hermes, three were delivered but only two have been refunded so far.

Not not impressed with their level of service and their ignorance in not replying to my email query at

they definitely DO NOT CARE as suggested in their email address

Do not use

15 juin 2021
Avis spontané

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