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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered Engineered black plastic for use outdoors. The ordering process was extremely simple including the sample. Sample arrived within 2 days and the final order arrived within 3 days via UPS.... Voir plus

Noté 5 sur 5 étoiles

I broke a glass garden table top and decided plastic would be better. I googled plastic sheets and several suppliers came up but only you allowed precise measurements. I ordered 3 sheets for minimum... Voir plus

Noté 5 sur 5 étoiles

Excellent customer service.I received damage item and company straight away send me replacement. As I order panel for window air conditioning unit Hannah was guided me through how to measure as hole... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really good to have the customer support for getting the best fit and solution for my air conditioning unit. Tara and Sean were ace in helping me with any enquiries over the plastic sheet. Delivery... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de feuilles de polyéthylène et de plastique

Écrit par l'entreprise

PlasticSheetsShops is here for makers and professionals who want to move forward with custom-cut plastics. With in-house production, practical advice and fast, reliable delivery, we turn ideas into practical, reproducible custom work. You make it, we make it possible.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

378 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(378)

13 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Based in Holland NOT UK

Evri have been waiting for 5 days to receive my order the website is very clever at disguising the fact you are ordering from Europe had i have know would have used UK based company to avoid all of this never again
It is now the 20th Feb Evri delivery service is STILL waiting for the parcel
Come on PlasticSheetShop REFUND my money so i can purchase within the UK TODAY hopefully for a delivery by end of week
Finally being delivered 21st Feb SO BEWARE your order will come from HOLLAND NOT THE UK you could be liable for import tax 20%

10 février 2024
Avis spontané
Logo de Plasticsheetsshop

Réponse de Plasticsheetsshop

Dear Peter,

Thank you for taking the time to leave feedback.

We are sorry there has been some issues with your delivery, we have been in communication with our logistics company about the service they have provided.

We are saddened to read your review as this is not the experience our customers should have. If you have any additional information or queries, please contact us on info@plasticsheetsshop.co.uk.


Kind Regards,

Lynette

Noté 3 sur 5 étoiles

No issue with product, but poor delivery service

The items are as ordered, no issues.

Unfortunately I've had issues with delivery. £12.99 delivery should be next day, not 48hr plus weekend (I sell & post parts routinely at work). This made ordering on a Wednesday, notification of despatch on Thursday and receiving on a Monday not very efficient. My next issue is with UPS, but as such the courier that has been employed by the seller. I waited in, 10ft from the front door..... to then receive an email that I wasn't in and couldn't be delivered. Online and telephone escalation ended with waiting in until tomorrow for redelivery (not an option, as needed these plastics desperately) or go to a newsagents on the other side of town to collect, after 4pm, a round trip that took an hour of my day on top of waiting for a dishonest driver that never came to my front door.

Again, no direct flaw with company in question, but added negativity to the overall experience unfortunately.

12 février 2024
Avis spontané
Logo de Plasticsheetsshop

Réponse de Plasticsheetsshop

Dear Todd,

Thank you for sharing your experience with us.

We are sorry to hear about the issues with the delivery of your order and the inconvenience which it caused.

We will ensure that this feedback is passed on to the courier for future action as this is not the experience which we expect our customers to have.

If you have any further comments or information regarding this, please contact us at info@plasticsheetsshop.co.uk.

Kind regards,

Tara

Noté 5 sur 5 étoiles

Issues with problem Order promptly sorted

The original order was delivered partially damaged. Contacted plasticsheetsshop.co.uk who quickly arranged for replacements which arrived intact. Product and customer service 5 stars. Thank you.

26 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service

Terrible customer service. I would love for somebody to enlighten me on how £180 is justifiable for delivery of a few PVC sheets? When other comparable websites can do it for £10.
I emailed a query to the company to ask if this was an error and they have clearly just not bothered responding to me.

Avoid this company

28 janvier 2024
Avis spontané
Logo de Plasticsheetsshop

Réponse de Plasticsheetsshop

Dear Michael,

Thank you for taking the time to leave feedback.

We are sorry that you did not receive a response to your query. We would like to get back to you about this and assist with your order.

Unfortunately we have not been able to locate any communication from you or an order under your name.

Please contact us on 0122-3976701 or email us at info@plasticsheetsshop.co.uk and we would love to help with any queries you have.

Kind Regards,

Tara

Noté 5 sur 5 étoiles

Easy to order and very quick service

The plastic sheet arrived quickly. I was a bit worried when the parcel arrived as it was in a very battered state, but it had obviously been well packed at the factory and the contents were undamaged.

26 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Abysmal customer service

Abysmal customer service. This firm got my order out in one day then made the fatal mistake of using EVRI to deliver !
Since then they have promised on 3 separate occasions to get back to me with an update. They never did ! I e-mailed them - they ignored that too .
Caused a real headache and delay on a job now we have to cancel and find a reliable supplier. Great Job?
J McCluskey

23 janvier 2024
Avis spontané
Logo de Plasticsheetsshop

Réponse de Plasticsheetsshop

Dear John,

Thank you for your feedback.
We are sorry you have experienced some issues, we want to ensure that this is resolved for you.

We have reached out a number of times for your desired resolution, currently we are awaiting your response confirm if you would prefer a refund or replacement for your order.
Please contact us on 0122-3976701 or email us at info@plasticsheetsshop.co.uk.
We are ready to action your preferred outcome and are looking forward to resolving this for you quickly.

Kind regards,
Tara

Noté 5 sur 5 étoiles

Very easy to get a fixed price for the…

Very easy to get a fixed price for the HPL that I ordered, and I received the order within the stated time scale.

The ordering system is straightforward to use, and we will be ordering again should we be successful in our tender for replacing several (asbestos) fascias with HPL.

11 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Works fine instead of safety glass.

I used in for an interior door with a large window in it, in a student house. More expensive than safety glass much much easier to use and safer for the students.

13 novembre 2023
Avis spontané
Noté 3 sur 5 étoiles

The plastic sheet arrived very quickly…

The plastic sheet arrived very quickly and was fine. The adhesive I ordered at the same time took much longer and was followed a few days later by a second tube of adhesive that I hadn't ordered.

3 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Good quality, price and delivery

I was after a specific size sheet of recycled plastic sheet at an affordable price.

Through this company I was able to get the size I wanted, delivered at a good overall price.

The product is fantastic, does exactly what we needed it to and it arrived in the timeframe I was given.

I would definitely use this company and product again.

31 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Service, Quality & Price

The order arrived exactly when it should, and the products were exactly as described.

One of the items was damaged during transit (no fault of Plasticsheetshop), I contacted them by e-mail, and they replaced the item immediately. No questions, no courier fees!

I have other projects in the pipeline, so I'll be prdering more acrylic sheets from them in the future.

14 octobre 2023
Avis spontané

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