PLATINUM Pet Food & Care LtdAvis 

487
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent quality dog food, a bit more expensive than some other brands but a little goes a long way and my dogs eat less of this because it fills them up.

Noté 5 sur 5 étoiles

Have finally found a nutritious cat food my fussy cat loves, Platinum. Very easy to order the sample packs which I did but quickly ordered the full size as my cat loves it. Excellent quality food wit... Voir plus

Noté 5 sur 5 étoiles

Really smooth to deal with, website works well and customer service is prompt and attentive. The dry food really suits My French bulldogs from which I have seen many health improvements.

Noté 5 sur 5 étoiles

Website is easy to use and they have a good selection of quality products. Just started using the beeg dry dog food & also the wet dog food and my doggie loves it. Great size of dry food for her a... Voir plus

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Get to know our dry and wet food for dogs and cats on a par with human food in the PLATINUM online shop. Dog food prepared with Fleischsaftgarung (FSG) and cat food from the Freshmeatdryer are a grat combination of high fresh meat content and a unique preparation method. Just give it a try - your best friend will certainly love it!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

487 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,8

Tous les avis

(487)

290 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wonder food for my fussy eater

I have an extremely fussy Italian greyhound who for years would only eat freshly cooked chicken or beef.

I accidentally found Platinum dry food after receiving a free sample and my life changed overnight.

She loves the food and I no longer have to cook for her, she's healthier and I'm happy to have finally found her ideal food thank you Platinum

17 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

DIARRHOEA. And, delivery for England and South Scotland. RIP OFF if you live elsewhere.

1. Don't even bother with this food if you live in the northern half of Scotland or Northern Ireland. While it delivers to everyone else for free, it now charges me £17.80 delivery and so I had no choice but to cancel and i will be deleting my account. I started using platinum in 2021. The price they now ask (beginning of 2026) is more than double what it was in 2021. That's inflation of over 100%. Are they following the example of energy companies?

2. DIARRHOEA.
The food itself used to be good, very appealing to dogs, but what started to happen was that after a few months my dog developed diarrhoea and it took me and my vet a long while to realise that the food was the cause. We had eliminated everything else. So I switched to a different flavour which solved the problem. However the new flavour developed the same problem within a few months. Chronic diarrhoea. Hence my 1 star after 5 years of using Platinum. I've seen other 1* reviews about this diarrhoea issue. Well my dog lost 25% weight because even the vet doubted it was the food. It was. I phoned to speak to Platinum about this but they shrugged it off as something that just happens. The customer service has also plummeted in the last 18 months. Bye bye.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great food

Great food. Small kibble for small dogs. Good to use as training treats.

14 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Really quick delivery.

Really quick delivery.
Securely packaged and the bag of food stays moist and fresh with Velcro seal. My dog loves the beef flavour.
Looking to trying other flavours now.

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

First class service especially when my…

First class service especially when my order was given to the wrong house they were more than happy to send me another order my dog loves the iberco pork vetactive I just hope he loves the normal pork one because I forgot to get the vetactive one for him

23 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Really great product

Really great product, my dog loves it in any flavour, I have been buying this for a couple of years now and she has never refused a meal yet

21 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant in every way!

Parcel arrived exactly when it said it would (I live in a new build and some couriers just cannot find us evry time they are tasked 😉). Great packaging also, the Velcro style closing they have for the bags is genius! It keeps the food fresh and hasn’t managed to open itself (or when cats have tried).

Let’s talk about the food - my two neutered guys absolutely love the stuff. We have to ignore their please for more.

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Platinum is a winner with my pets

I have just recently started my two German shepherds , one is a 6
Month old puppy and 5 Ragdoll cats on the Platinum range. They’re all
Scoffing the food, they have meat dishes for their meals and I put handfuls of platinum also into their bowls . Usually my cats are very fussy but they’re passing by their old dry food to get to the bowl with the Platinum meat crisp chicken so
It’s a winner all round

27 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

Dog loved the chicken flavor

I orderd the free samples. My dog loved the chicken flavor. I would love to get this food, but we work 5 days a week so to get it deliverd to me isn't working for me. Hope you Will be abble to get it in stores someday. Alsow in the netherlands.

If i can get it in like maxizoo i would get the food

12 janvier 2026
Avis spontané

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