Pluckyofficial Avis 

Total scam. I asked for change of mind return and even with item still in box they denied having said that product is used. Total scam and waste of money. Dont buy.

They promote themselves as a NZ business which is intentionally misleading because their products ship from China. Would not have ordered had I known this because the delivery time was too long. Parcel got delivered to the wrong address. I still haven't received the product. Customer services are now ignoring me after I requested multiple times for a refund.

This product is like all others have said a Total scam. Product does not work. False advertising . Mine did not even turn on after charging unless still connect to USB. Instagram/Facebook shoukd be blocking these scam products.

Terrible. No need to charge when first got, but it doesn't even grip hair like tweezers does. Really a promo thing unfortunately.

This product is useless. Charged it, did everything right according to instructions. No hair removed AT ALL. No good, do not buy. It looks like a good product but it does not go the job. A spinning bit of wire?

This company lies on their website 60 days money back guarantee it’s all bull shit Plucky doesn’t work it’s not removing your hair from your face when I used it they blade was so sharp that it cut my skin I asked them my refund back got a email from Steph saying that I used the item so they not going to give my refund back don’t waste your money like I did I wish I read their reviews before I bought it on their website doesn’t say if you use the item or not . How people will found out it plucky is working or not of course people got to use it to find out is bullshit item easy money for the company to make from their customers Don’t Trust This Company

This product doesn't work. The guarantee is false. They say they will only give you a refund if the product is unused. How do you know if it works if you haven't tried it? Do not buy. You will not get a refund no matter what. Scammers.
I have contacted the Commerce Commission.

Ripped off . Waste of money . Doesn’t work

0 stars. The product doesn’t work and the customer service is appalling. I was asked to send a video of the product and did so. I wanted a refund, but was then told they couldn’t oblige because I had used it. LOL. Yes, I used it. That’s how I discovered it doesn’t work. They stopped responding to my email requests for a refund. Don’t waste your money.
The product and service is disgraceful.

I wish I read these reviews before buying 😕 this product screamed scam when I got package 📦 😒 😕 😪 it's really bad - I trusted this was a NZ Product but there is no way of checking when I don't know where or who to call... very bad product. DO NOT BUY your better off using a tweezer... I will be getting a refund.

PLEASE DONT BUY FROM THIS WEBSITE. The product is straight trash - ordered from ebay & sent direct to the customer at an inflated price.
They claim they will refund, they claim they are available 24/7 & you will receive a reply to your enquiry within 1-3 hours.
There is no physical address or contact phone number. They are not a New Zealand company as they state.
They will not refund for a faulty product that is not fit for purpose. They will tell you your product works just fine.
Any complaints to their social media sites are removed - you'll see there maybe 130 comments but only the 'most relevant' will show.... which are all just from people who are excited they've ordered & are tagging their friends.
Please save yourself the hassle and don't fall into this money gathering trap.

This product is absolute crap. It doesn't work!!! We should all be refunded as this does not do anything so therefore is false advertising. Aren't there laws against this? How can plucky get away with selling a product that doesn't work? We all have been had, big time. Wish I'd researched further before buying. Don't buy this.

Crap product. They won’t refund once you have used the product so as soon as your use it, that voids the 30 day money back! Total rip off

I purchased a plucky hair remover from Plucky on the 16th May. The first time I used it I could still feel hair, trying it again and becoming more frustrated that this isn't working as described in the advertising, like for example, this is on their website saying what this should be doing in 3 mins!!! B/S! ("Meet Plucky, the easy way to remove facial hair! In just 3 minutes, it leaves your skin smooth and hair-free for weeks. It's simple to use, costs less than salon treatments, and saves you from shaving and waxing. Enjoy smooth, radiant skin with Plucky!)
THIS IS SO FAR FROM THE TRUTH IT'S COMPLETELY USELESS!!

I wish I had read these reviews before purchasing.

I have reported this company to the Commerce Commission.
AND I WILL CONTINUE TO FIGHT FOR MY RIGHTS,

"TO THE PLUCKY COMPANY
DO THE RIGHT THING AND SEND ME THE RETURN ADDRESS AND REFUND ME. I CAN'T AFFORD TO PAY $90 FOR A PRODUCT THAT DOES NOT DO WHAT YOUR ADVERTISING SAYS IT DOES!

Don't buy. The product doesn't work. It is very expensive for a product that isn't effective and shouldn't be trading.

Thank you for contacting the Commerce Commission, Te Komihana Tauhokohoko, with your concerns regarding PLUCKY.

We have considered your concerns under the Fair Trading Act 1986 (the Act).

Our decision
Following our assessment, we have decided that we will take the opportunity to contact PLUCKY when resources allow, to assist the trader in better understanding and complying with the law.

I would not recommend this product or company to anyone. I give this company a one, simply for the delivery arriving. They do not honour return of product or funds.
Although the apparatus ran when turned on, it did not pluck at all. 100% useless.
I asked for a return of my funds and return procedure and was asked for photos and videos but they would not provide return details or refund my money. I contacted them several times but to no avail. They no longer reply to my emails.

Would give zero stars if possible, does not remove any type of hair. Just a total scam. Impulse purchase dam, wish I read reviews first 🙄

DO NOT BUY THIS PRODUCT.
Doesn't work as advertised...TOTAL SCAM AND A WASTE OF MONEY.
SAVE YOUR MONEY. PLEASE DO NOT BUY FROM THESE SCAMMERS.
You won't get your money back and faul to reply to many emails....Shit product.

Do NOT buy this, when I received the product i decided I could not use it due to having sensitive skin. I emailed plucky and they asked me for videos and pictures which I sent through. They then said they couldn't refund as it had been used even though I stated twice it had NOT been used. They also said it cannot be refunded as it was on sale, this is a ploy as it appears it is always on sale therefore no one will ever get a refund.

Super disappointed I've never had a company refuse to refund an unused
product.

My advice is do NOT buy this product, this is my first negative review I've ever placed.