Used Plumb Call at my previous property last year and asked them to service my new property boiler. Initially booked for July but Family emergency dictated it was moved and the date was rebooked with... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Bill was fantastic! Very friendly, but not intrusive. Explained what he was doing as he went along. Checked his list to ensure all requested work was completed. Boiler service and additional plumbing... Voir plus
L'entreprise a répondu
We moved house and decided to have existing boiler and immersion tank replaced with a Combi system and moved from our Utility room to the garage. We had 2 quotes and accpted the quote from Plumbc... Voir plus
L'entreprise a répondu
Very keen to get out asap to see what our needs were… spoke to me like I was an idiot and then never called back… complained the whole time they were here about the job and what a nightmare it would b... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
PlumbCall is a well-established Plumbing & Heating Company in Peterborough and its surrounding areas that have built up an enviable reputation for its services over the last 35 years. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work at very competitive rates. Our highly experienced team of engineers will make you feel assured that your boiler installation is installed in the safest and most efficient way possible. Our accreditations include: - LPG - Gas Safe - OFTEC - Oil Heating Why choose Plumb-Call for your Plumbing & Heating services in Peterborough. Clean & Tidy Service - We respect all our client's homes and all services we provide and ensure that we carry this out with care and attention from start to finish. Top-Rated Customer Service - Our aim is to provide the best plumbing & heating experience to all our customers throughout the entire process. No Hidden Costs - All our quotes are transparent, and once the quote has been accepted, there will be no hidden charges.
Coordonnées de contact
35 Mere View Industrial Estate, Yaxley, PE7 3HS, Peterborough, Royaume-Uni
- 01733 243047
- admin@plumb-call.co.uk
- plumb-call.co.uk
4,5
Excellent
141 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Efficient and friendly service which…
Efficient and friendly service which solved our water leak problem with the dishwasher!
8 décembre 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good afternoon Neil, thank you very much for your lovely feedback! We’re delighted to hear that our team was able to respond promptly and resolve the dishwasher water leak efficiently. It’s especially important to us that you felt supported during what can be a stressful situation. Expect to receive an email from us. From the PlumbCall Team.
Bathroom leak
Phoned Saturday morning for an emergency call out due to a leak from our bathroom through to the kitchen ceiling that was missed by a different company. Arrived within 30 minutes of phoning and found the source of the leak within 10 minutes and booked in to fix the issue next week. Very impressive service! Will definitely be using plumb call again.
6 décembre 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Afternoon Kayleigh, thank you so much for your kind words! We’re thrilled to hear that our team was able to respond quickly and identify the issue promptly. It means a lot to us that you felt supported during an emergency situation. We look forward to serving you in the future! Expect to receive an email from us. From the PlumbCall Team.
Friendly and reliable.
It is always a pleasure to do business with these guys!
They arrive when they say they will, the engineer is always friendly and treats our property with respect.
It has been four years since they fitted our boiler and they have been very reliable.
1 décembre 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Wow, four years already! Thank you for your loyalty! We are so proud to have you as a valued customer Andy, and it truly made our day to hear that you appreciate our team. We are delighted our engineers have consistently provided friendly and respectful service. Your feedback really means a lot, and we will be sure to pass it on. We look forward to many more years of helping you! The PlumbCall Team
If anyone.boiler breaks down do not use…
If anyone.boiler breaks down do not use this company they take your call out charge £178 say it needs a part I agree to part being fixed and this morning they say part will take up 2week I still agree to this they sent me email basically saying ask someone else to fix it they just won’t the call out charge now I have to pay some one else. Do not use this company
19 novembre 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Thank you for your review. We have already sent you a full written explanation outlining our actions, and it is disappointing to see a one-star review that does not reflect the full circumstances. As explained in our full letter, we attended the emergency visit to see if we could get your boiler running; this was a diagnostics-only visit, and no repair was guaranteed. From the initial call, we advised contacting British Gas, who had recently carried out significant repairs and should handle any ongoing work. We attended as an emergency, at your request, because you advised British Gas couldn’t get out sooner, but unfortunately we were unable to get the boiler running. The diagnostic service was completed in full.
Friendly, professional and efficient.
Gentle man that completed the service of my boiler was friendly, professional and efficient.
17 novembre 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Afternoon Freda! Thank you so much for your lovely review, we really appreciate it. We are so glad we could provide you with a friendly and efficient service! I'll be sure to pass your feedback onto the rest of the team, we hope you have a great Wednesday! From the PlumbCall Team.
Gets the job done
Needed our shower unit replaced as Pumb-Call was our go to people for plumbing jobs they got the call. The company is expensive (what isn’t these days) but they are very efficient, knowledgeable, reliable and tidy so it does take the stress away and you can be confident they will do a good job. So next job boiler service, doh! 😎
3 novembre 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Morning Abi! We really appreciate your lovely review and are delighted that you’re happy with our service. Our team takes great pride in delivering reliable, high-quality workmanship that gives our customers complete peace of mind. Thank you for recognising the care and expertise we put into every job, we look forward to assisting with your boiler service soon.
We also truly appreciate your understanding, we haven’t increased our prices in over two years, but like many businesses, we’ve had to make small adjustments recently due to the challenging economic climate. We remain committed to providing the best possible service and value for the high standards we uphold. I'll be sure to pass your feedback onto the rest of the team, we hope you have a lovely weekend! Expect to receive an email from us. From the PlumbCall Team.
Boiler service
Prompt response, good price and friendly efficient service man, accessed through checkatrade
24 septembre 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Afternoon Sarah! Thank you so much for your lovely review, we really appreciate it. We are so glad we could provide you with a friendly and efficient service! I'll be sure to pass your feedback onto the rest of the team, we hope you have a lovely Monday! Expect to receive an email from us. From the PlumbCall Team.
Plumbing Works
Having been recommended PlumbCall by a close friend i expected the service to good but from the initial call to completion of the works the service has been excellent and i will have no hesitation in using them in the future.
17 septembre 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Morning David! Thank you so much for your kind review, we really appreciate it. We are so glad we could provide you with an excellent service! I'll be sure to pass your feedback onto the rest of the team, we hope you have a lovely Thursday! Expect to receive an email from us. From the PlumbCall Team.
Efficient service
Efficient service, friendly engineer, tidy workmanship
15 septembre 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Morning Carolyn! Thank you so much for your lovely review, we really appreciate it. We are so glad we could provide you with an efficient and friendly service! I'll be sure to pass your feedback onto the rest of the team, we hope you have a great week! Expect to receive an email from us. From the PlumbCall Team.
Really friendly team able to give lots…
Really friendly team able to give lots of information as well as a fast turn around in service.
13 septembre 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Afternoon SM! Thank you so much for your kind review, we really appreciate it. We are so glad we could provide you with a friendly and fast service! I'll be sure to pass your feedback onto the rest of the team, we hope you have a lovely week! Expect to receive an email from us. From the PlumbCall Team.
Fabulous
We use PlumbCall for all our plumbing/boiler needs and are always extremely satisfied with their service. All of their services providers are knowledgeable, professional and very pleasant.
13 août 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Afternoon Lynn! Thank you so much for your sweet review, we really appreciate it. We are so glad we could provide you with a professional and pleasant service! I'll be sure to pass your feedback onto Daniel and the rest of the team, we hope you have a fantastic Bank Holiday Weekend! Expect to receive an email from us. From the PlumbCall Team.
Excellent service (literally!) of…
Excellent service (literally!) of boiler... Date and time tweaked to perfection and all at reasonable cost.
22 juillet 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Morning Ian! Thank you so much for your lovely review, we really appreciate it. We are so glad we could provide you with an excellent service! I'll be sure to pass your feedback onto the rest of the team, we hope you have a brilliant Thursday! Expect to receive an email from us. From the PlumbCall Team.
Very prompt and professional
Very prompt, professional from the start to end, would highly recommend to others.
12 mai 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Morning Darren! Thank you so much for your kind review, we really appreciate it. We are so glad we could provide you with a prompt and professional service, I'll be sure to pass your feedback onto the rest of the team, we hope you have a lovely Wednesday! Expect to receive an email from us. From the PlumbCall Team.
excellent service
Luigi came promptly to look at the electrical fault. and resolved the problem by the following day
6 juin 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Morning Pam! Thank you so much for leaving another sweet review — it truly means a lot to us. We’re so pleased to hear you were happy with the excellent service. I’ll be sure to pass your kind words on to the Luigi and the rest of the team. Thanks again for your continued support, and we hope you have a brilliant Wednesday!
Great company
Boiler Engineer Zak did a fantastic job installing my new boiler. He worked really hard and left everything very tidy. Communication was excellent all round from Zak and the other PlumbCall staff. I can't fault them in any way.
5 juin 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Afternoon Kate! Thank you so much for your sweet review, we really appreciate it. We are so glad we could provide you with a fantastic and tidy service, I'll be sure to pass your feedback onto Zak and the rest of the team, we hope you have a lovely week! Expect to receive an email from us. From the PlumbCall Team.
Afternoon guys thank you for amazing…
Afternoon guys thank you for amazing work & being so out going and professional the lads you sent was top boys thank you
28 mai 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Morning! Thank you so much for leaving another lovely review — it truly means a lot to us. We’re so pleased to hear you were happy with the service and the team we sent out. I’ll be sure to pass your kind words on to the Engineers and the rest of the team. Thanks again for your continued support, and we hope you have a fantastic week!
Réponse de PlumbCall Plumbing and Heating Ltd
Good Afternoon Kevin! Thank you so much for your lovely review, we really appreciate it. We are so glad we could provide you with a prompt and efficient service, I'll be sure to pass your feedback onto the rest of the team, we hope you have a great rest of your week! Expect to receive an email from us. From the PlumbCall Team.
Great friendly service
Engineers are always polite and I always received good service from PlumbCall, They will resolve issues and have gone out of their way to support
15 mai 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Morning Raff! Thank you so much for your lovely review, we really appreciate it. We are so glad we could provide you with a polite and supportive service, I'll be sure to pass your feedback onto the rest of the team, we hope you have a great bank holiday weekend! Expect to receive an email from us. From the PlumbCall Team.
Impressively organised
We have never been let down - always prompt and courteous. PlumbCall are impressively organised and somehow make excellent sense of my jumbled descriptions of the work to be done.
13 mars 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Afternoon Mrs Swales! Thank you so much for your kind review, we really appreciate it. We are so glad we could provide you with a prompt and courteous service, I'll be sure to pass your feedback onto the rest of the team, we hope you have a lovely rest of your week! Expect to receive an email from us. From the PlumbCall Team.
Excellent engineer
We already had the regular boiler service booked, and the day before the heating broke down. The engineer arrived as planned, and even though it was a Friday afternoon was not phased by the fact the job wasn't as straight forward as he might have been expecting. He was really helpful, diagnosed the issue and left us with both heating and hot water working. There were a couple of small leaks that needed mending longer term to maintain the pressure in the system. PlumbCall provided a fair quote to do that work and we had the same engineer back the next week. All sorted now :-). The engineer was very knowledgably and it felt like he really cared about the service he provided. Thank you.
7 février 2025
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Afternoon Ruth! Thank you so much for your lovely review, we really appreciate it. We are so glad we could provide you with a helpful and knowledgeable service, I'll be sure to pass your feedback onto the engineer and the rest of the team, we hope you have a fantastic Tuesday! Expect to receive an email from us. From the PlumbCall Team.
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